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2010/2011 KAN-SSEM_CSR Sustainability and Corporate Social Responsibility in Service Organisations
| English Title | |
| Sustainability and Corporate Social Responsibility in Service Organisations |
Course Information | |
| Language | English |
| Point | 7,5 ECTS (225 SAT) |
| Type | Mandatory |
| Level | Full Degree Master |
| Duration | One Quarter |
| Course Period |
Third Quarter
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| Time Table | Please see course schedule at e-Campus |
| Study Board |
Study Board for MSc of Social Science |
| Course Coordinator | |
| Adriana Budeanu, Department of International Economics & Management (INT) | |
| Main Category of the Course | |
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| Last updated on 29 maj 2012 | |
| Learning Objectives | |||||||||
The student must demonstrate
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| Examination | |||||||||
| Oral exam based on synopsis | |||||||||
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| Examination | |||||||||
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The evaluation of this course consists of an individual oral exam (20 minutes including votation) based on a synopsis. The synopsis must be written in groups of 2-3 students (max. 10 pages) or individually (max. 3-5 pages). The examination will cover both the synopsis itself and the curriculum. Students will be evaluated on the basis of the oral exam. The synopsis will not be part of the assessment. If a student is ill during the regular oral exam, he/she will be able to re-use the synopsis at the make-up exam. If a student is ill during the writing of the synopsis and did not contribute to the synopsis, the make-up exam can be written individually or in groups (provided that other students are taking the make-up/re-exam). If the student did not pass the regular exam, he/she must make a new revised synopsis (confer advice from the examiner) and hand it in on a new deadline specified by the secretariat. | |||||||||
| Prerequisites for Attending the Exam | |||||||||
| Course Content | |||||||||
The course gives an understanding of the principles of sustainable development and corporate social responsibility, and their relevance for the management and strategy of service corporations. Using real-life cases, the course presents and discusses tools and policies that can be used by service organisations to reduce negative impacts and play a more responsible role in the society. The course also includes environmental economics. A special attention is dedicated to the issue of climate change and its relevance for sustainable tourism operations, through the analysis of current policies, strategies and innovative business models. Through a balanced combination of theoretical knowledge and real-life examples the course teaches students to identify and critically examine the challenges related to sustainable development as applied to the management of service operations. In addition, the course provides students with the necessary skills and tools to plan sustainable meetings and events. | |||||||||
| Teaching Methods | |||||||||
| Lectures, case analyses etc. | |||||||||
| Literature | |||||||||
Field, B. and Field, M (2009), Environmental economics: An introduction, 5th edition, McGraw-Hill. Nijkamp, P. and Verdonkschot, S.(1995), “Sustainable tourism development: A case study of Lesbos,” Unpublished paper, Amsterdam, Netherlands: Free University. Deloitte (2009), COP15 Carbon footprint: Approach and methodology. Chapman, L. (2007), “Transport and climate change: a review,” Journal of Transport Geography, Vol. 15, No. 5, September, pp. 354-367. Mattoo, A., Subramanian A., Van der Mensbrugghe, D. and He, J. (2009), “Reconciling climate change and trade policy,” Working Paper 189, Centre for Global Development, November. Orsato, R. (2006), “Competitive environmental strategies: When does it pay to be green?” California Management Review, Vol. 48, No. 2, pp. 127-143. Gössling, S.(2002a), “Global environmental consequences of tourism,” Global Environmental Change, Vol. 12, No. 4, pp. 283-302. Goodwin, B. (2009), “Sacred Ride Mountain Bike Tours,” Pp. 44-46 in Vaugeois, N. and Thuot, L. (Eds.) “Made in BC” Innovation in Sustainable Tourism, Government of Canada. Sliskovic, L.(2009), “U’mista Cultural Society,” Pp. 61-62 in Vaugeois, N. and Thuot, L. (Eds.) “Made in BC” Innovation in Sustainable Tourism, Government of Canada. Quick, L.(2008), “The Sustainable Tourism Laboratory, Blackstone Valley, Rhode Island,” Pp. 94-105 in Carlsen, J., Liburd, J., Edwards, D. and Forde, P. (Eds.) Innovation for Sustainable Tourism: International Case Studies,Esbjerg: BEST Education Network, University of Southern Denmark Amram, M. and Kulatilaka, N.(2009), “The invisible green hand: How individual decisions and markets can reduce greenhouse gas emissions,” California Management Review, Vol. 51, No. 2, pp. 194-219. Shrivastava, P.(1995), “Environmental technologies and competitive advantage,” Strategic Management Journal, 16: 183-200. Collins, A., Jones, C. and Munday, M.(2009), “Assessing the environmental impacts of mega sporting events: two options?” Tourism Management, Vol. 30, pp. 828-837. doi:10.1016/j.tourman.2008.12.006 Garnett, T.(2008), Cooking up a storm: Food, greenhouse gas emissions, and our changing climate, University of Surrey, Centre for Environmental Strategy. Davis, I.(2005), “What is the business of business?” McKinsey Quarterly, August, No. 3, pp. 105-113. Porter, M. and Kramer, M.R.(2006), Strategy and society: the link between competitive advantage and corporate social responsibility, Harvard Business Review, Vol. 84, No. 12, pp. 77-92. Miller, G.(2001), Corporate responsibility in the UK tourism industry, Tourism Management, Vol. 22, No. 6, pp. 589-598 Zadek, S.(2004), “The path to corporate responsibility,” Harvard Business Review, December 2004. Epstein, M.J., Roy, M-J.(2003), “Improving sustainability performance: Specifying, Implementing and measuring - Key principles,” Journal of General Management, Vol. 29, No. 1, pp. 15-31. Morsing, M., Schultz, M., Nielsen, K.U.(2008), “The ‘Catch 22’ of Communicating CSR: Findings from a Danish study,” Journal of Marketing Communications, Vol. 14, No. 2, pp. 97-111. | |||||||||