2013/2014
BA-3CKM Communication and Knowledge Management
| English Title |
| Communication and Knowledge
Management |
|
|
| Language |
English |
| Exam ECTS |
7.5 ECTS |
| Type |
Mandatory |
| Level |
Bachelor |
| Duration |
One Quarter |
| Course period |
Spring, Third Quarter |
| Time Table |
Please see course schedule at e-Campus |
| Study board |
Study Board for BA in Information
Management
|
| Course
coordinator |
- Attila Marton - Department of IT Mangement
(ITM)
|
| Main academic
disciplines |
- Communication
- Management of Information and Knowledge
Management
|
|
Last updated on
30-01-2014
|
| Learning objectives |
By the end of the course, students
will be able to
- explain concepts of knowledge management and illustrate them
with examples
- explain communication problems that arise due to knowledge
asymmetries
- apply concepts to analyse the challenges of communicating
knowledge
- explain empirical findings and practical problems with regards
to the communication of knowledge
- compare and contrast fundamental assumptions, possibilities and
limitations of theories and concepts
- assess and criticise the scope of theories and concepts as well
as their relevance for practice
|
| Examination |
|
Communication
and Knowledge Management:
|
| Examination form |
Oral exam based on written product
In order to participate in the oral exam, the written product
must be handed in before the oral exam; by the set deadline. The
grade is based on an overall assessment of the written product and
the individual oral performance. |
| Individual or group exam |
Individual |
| Size of written product |
Max. 15 pages |
| Assignment type |
Report |
| Duration |
Written product to be submitted on specified date and
time.
20 min. per student, including examiners' discussion of grade,
and informing plus explaining the grade |
| Preparation time |
No preparation |
| Grading scale |
7-step scale |
| Examiner(s) |
Internal examiner and second internal
examiner |
| Exam period |
Spring Term |
| Aids allowed to bring to the exam |
Closed Book |
| Make-up exam/re-exam |
Same examination form as the ordinary
exam
|
|
| Course content and
structure |
| The course addresses the key
challenge of sharing and communicating knowledge in organizational
settings by critically examining theoretical concepts and empirical
cases. In detail, the course aims to provide provisional answers to
some very basic questions: what is “knowledge”, what is “knowledge
communication”, why is it a problem, how did it become one, and
what can we do about it? Having sketched the big picture, a number
of theories and concepts are introduced that offer a more nuanced
understanding of specific problem areas, such as the causes for
miscommunication between so-called “experts” and “lay-people” or
between members of different occupational and organizational
subcultures. Against this backdrop, notions like “boundary objects”
and “communities of practice” will be discussed as they afford
alternative approaches towards similar problems. Throughout, the
focus will shift back and forth between explaining problems in
theory and addressing them in practice. |
| Teaching methods |
| Based on the principles of
student-centred learning, the learning methods will be a mix of
interactive lectures, case studies, practical exercises, group and
class discussions as well as student presentations. |
| Expected literature |
|
The compulsory readings are accessible online through CBS
library.
|
Last updated on
30-01-2014
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