2013/2014 BA-HAS_OBSI Organizational Behavior: Service and innovation (for students enrolled in 2013)
English Title | |
Organizational Behavior: Service and innovation (for students enrolled in 2013) |
Course information |
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Language | English |
Exam ECTS | 7.5 ECTS |
Type | Mandatory |
Level | Bachelor |
Duration | One Quarter |
Course period | First Quarter
The course is first offered fall 2014 according to the 2013 Study Regulations |
Time Table | Please see course schedule at e-Campus |
Study board |
Study Board for BSc in Service
Management
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Course coordinator | |
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Main academic disciplines | |
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Last updated on 09-08-2013 |
Learning objectives | |||||||||||||||||||||||
After taking this course, the
students should be able to:
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Course prerequisites | |||||||||||||||||||||||
English language skills equal to B2 level (CEFR) and math skills equal to Danish level B are recommended. | |||||||||||||||||||||||
Examination | |||||||||||||||||||||||
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Course content and structure | |||||||||||||||||||||||
Organisational behaviour is an
interdisciplinary field of study, drawing on cognitive and social
psychology,
economics, sociology and anthropology. This course will provide students with a foundation in organisational behaviour, i.e. the behaviour of individuals and groups within organisations. This foundation will be built through investigation and practical application of the most relevant classic and contemporary research in this field. The course will offer specific emphasis on organizational behavior issues in the context of services and innovation. It will examine how individual differences and abilities, group dynamics and processes, culture, leadership, technology, and organizational structure relate to individual and group behaviours within organizations. It will also consider how motivation, stress, communication and conflict can have an impact on behaviour. Throughout the course students will explore relations between individuals (employees, managers, leaders), formal and informal groups, organizations, industries and the wider organizational context. A range of teaching methods and course materials will help us introduce important approaches, concepts and frameworks, and apply those to different types of organizations operating in diverse sectors and geographies. The course will also highlight particularities of organisational behaviour in the specific case of services and innovation, through a range of examples from around the world. Finally, the research conducted by my colleagues and me will inform the theoretical and practical underpinnings of the course. The course will allow students (1) to develop an ability to analyse, comprehend, and explain important aspects and determinants of behaviour in organizations, and 2) to apply theories and approaches from the course in a practical way to competently and strategically address problems, envision and achieve organizational change, and learn what it takes to be more effective and engaging leaders and managers, especially in the context of services and innovation. |
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Teaching methods | |||||||||||||||||||||||
Case discussions, lectures, presentations, exercises, and team work | |||||||||||||||||||||||
Student workload | |||||||||||||||||||||||
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Expected literature | |||||||||||||||||||||||
Recommended textbook:
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Last updated on
09-08-2013