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2013/2014  BA-HA_HU72  Introduction to Marketing

English Title
Introduction to Marketing

Course information

Language English
Exam ECTS 7.5 ECTS
Type Elective
Level Bachelor
Duration Summer
Course period Please check www.cbs.dk/summer for the course schedule.
Time Table Please see course schedule at e-Campus
Study board
Study Board for BSc in Economics and Business Administration
Course coordinator
  • Course instructor - Ginger Grant, Sheridan College
    Patricia Plackett - Department of Operations Management (OM)
Main academic disciplines
  • Globalization, International Business, markets and studies
  • Marketing
  • Experience economy and service management
Last updated on 11-11-2013
Learning objectives
At the end of the course the student should be able to:
  • Identify and analyze environmental impacts on consumers
  • Plan marketing objectives and develop marketing strategies in a global setting
  • Design marketing research to generate information for estimating size and growth of markets
  • Develop analysis as a basis for effective value-based pricing strategies
  • Target high-potential customer segments
  • Develop competitive positioning strategies
  • Plan programs for improving customer focus and relationships
  • Design and implement marketing communications programs that connect effectively with customers; and
  • Measure the performance impacts of marketing programs
Course prerequisites
This course should be accessible to all undergraduate students.
Prerequisites for registering for the exam
Compulsory assignments (assessed approved/not approved)
Mandatory Mid-term Assignment: Mid-term oral group presentation of an assigned case. Whoever tells the best story - wins!
(present a short case using visual narrative, teams to compare and contrast effectiveness of analysis and presentation).
Examination
4-hour written exam:
Examination form Written sit-in exam
Individual or group exam Individual
Assignment type Written assignment
Duration 4 hours
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Summer Term
Aids allowed to bring to the exam Limited aids, see the list below and the exam plan/guidelines for further information:
  • Allowed dictionaries
Make-up exam/re-exam
Same examination form as the ordinary exam
If the number of registered candidates for the make-up examination/re-take examination warrants that it may most appropriately be held as an oral examination, the programme office will inform the students that the make-up examination/re-take examination will be held as an oral examination instead.
Course content and structure

This introductory level course in marketing will prepare the student for further studies in the field of marketing and market research. The course will also explore current trends in marketing and how they can be utilized to give a company competitive advantage. Emphasis will be placed on the student’s ability to identify and measure customer needs and segments, competitive positioning, anticipate and forecast new product sales and strategies in persona development, brand awareness and communication. The aim of this course is to train students to critically evaluate complex market data and match them to customer needs.
 
The course will be structured as follows:
 
Lesson 1       Defining Marketing and the Marketing Process both strategic and operational
 
Lesson 2       Introduction to Marketing Strategy in a Global Marketplace
 
Lesson 3       Marketing, Social Responsibility and Relationship Management
 
Lesson 4       Analyzing the Marketing Environment – competitive intelligence
 
Lesson 5       Analyzing the Marketing Environment – cultural intelligence
 
Lesson 6       Review Class
 
Lesson 7       Consumer Buying Behaviour, Empathy Maps
 
Lesson 8       Segmentation, Targeting and Positioning using Brand Personas
 
Lesson 9       Segmentation, Targeting and Positioning in Brand Management
 
Lesson 10     Brand Strategy and the Creative Brief, Marketing Communications Decisions
 
Lesson 11     ComprehensiveReview
 
Each lesson contains a lecture, small case study and discussion. Students are expected to be active participants in the learning experience as opposed to passive receptacles for information.
 
The course's development of personal competences:
 
Students are expected to be active participants in the learning experience. Clear and concise communication will be stressed. In addition to the material covered in the lectures, students will develop practical research and analytical skills as well as tools and techniques to enhance formal business presentations.
 

Teaching methods
Lectures, seminars, exercises, case study discussions, and case study presentations.

Preliminary Assignment: To help students get maximum value from ISUP courses, instructors provide a reading or a small number of readings to be read before the start of classes with a related task or tasks in the first two classes in order to 'jump-start' the learning process.
Prior to the first class, students are asked to read and review the following short essays. Read and be prepared to discuss in the first class!

Meaningful Digital Strategy - http:/​/​changethis.com/​manifesto/​64.02.NextEvolution/​pdf/​64.02.NextEvolution.pdf

The Face-to-Face Manifesto - http:/​/​changethis.com/​manifesto/​94.05.FaceManifesto/​pdf/​94.05.FaceManifesto.pdf

How to Tell a Story - http:/​/​changethis.com/​manifesto/​98.01.StoryWars/​pdf/​98.01.StoryWars.pdf
Expected literature

Textbook:
Lambin, Jean-Jacques, Market-Driven Management, Palgrave
Macmillan, Third Edition, 2011
 
Introductory marketing case studies: (to be supplied by instructor in class)
 

Last updated on 11-11-2013