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2013/2014  KAN-BTSV  Strategic and Tactical Tools for E-Business

English Title
Strategic and Tactical Tools for E-Business

Course information

Language English
Exam ECTS 7.5 ECTS
Type Mandatory
Level Full Degree Master
Duration One Semester
Time Table Please see course schedule at e-Campus
Study board
Study Board for BSc/MSc in Business Administration and Information Systems, MSc
Course coordinator
  • Rony Medaglia - Department of IT Mangement (ITM)
Main academic disciplines
  • Information Systems
Last updated on 04-09-2013
Learning objectives
After the course, students should be able to:
  • Master relevant terminology regarding e-business
  • Use a group of relevant theories/frameworks
  • Reflect on the innovative potential of new IT for specific organizations
  • Assess the implications of new IT for industry structures
  • Identify potential disruptive e-business technologies and associate business models with them
Examination
Strategic and Tactical Tools for E-Business:
Examination form Oral exam based on written product

In order to participate in the oral exam, the written product must be handed in before the oral exam; by the set deadline. The grade is based on an overall assessment of the written product and the individual oral performance.
Individual or group exam Individual
Size of written product Max. 10 pages
The written work includes two sections: a case report of no more than 8 pages and a
short essay of 1-2 pages.
Assignment type Written assignment
Duration
Written product to be submitted on specified date and time.
20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Grading scale 7-step scale
Examiner(s) Internal examiner and external examiner
Exam period December/January
Make-up exam/re-exam
Same examination form as the ordinary exam
Description of the exam procedure
In the oral exam we have a dialogue with the point of
departure from your written work and the readings in course. In the oral exam
relevant elements from the readings will be discussed in order to demonstrate that
the student has met the learning objectives of this course.In the oral exam we have a dialogue with the point of
departure from your written work and the readings in course. In the oral exam
relevant elements from the readings will be discussed in order to demonstrate that
the student has met the learning objectives of this course.
departure from your written work and the readings in course. In the oral exam
relevant elements from the readings will be discussed in order to demonstrate that
the student has met the learning objectives of this course.
relevant elements from the readings will be discussed in order to demonstrate that
the student has met the learning objectives of this course.In the oral exam we have a dialogue with the point of
departure from your written work and the readings in course. In the oral exam
relevant elements from the readings will be discussed in order to demonstrate that
the student has met the learning objectives of this course.
Course content and structure
The digital economy is reshaping the way we do business. This happens despite the downturn in the New Economy and the melting down of dot com companies in 2000/2001. The convergence of information and communication technologies is leading to massive transformation of our economy. This transforms the organization as radically as telephone, railroads and airline travel transformed the economy in the past. The ongoing creations of the new electronic infrastructure affect industry structures and individual organizations. Consequently, future managers need to understand how to integrate ICT with innovative forms of organizing to develop effective e-business strategies.
This course provides an understanding of the applications, base line technologies, changing skill sets, new business concepts and above all new business tactics/strategies that organizations need to master in order to manage and lead their e-business initiatives. This course explores the Internet and related technologies including portals/search engines, electronic payment systems, EDI, security, knowledge management technologies and the like. The focus is on how organizations can exploit and have exploited Internet and related technologies as a means to effectively reshape and (re-)direct their business strategy. We will examine business cases where firms have developed e-business based solutions, and we will look at new information products and services, such as electronic shopping and publishing, one-to- one marketing, electronic distribution, e-media, e-markets, business-to- business integration, and net-enabled transactions. We will emphasize the need to understand the ways we can integrate novel technological solutions in
business.The digital economy is reshaping the way we do business. This happens despite the
downturn in the New Economy and the melting down of dot com companies in
2000/2001. The convergence of information and communication technologies is
leading to massive transformation of our economy. This transforms the organization
as radically as telephone, railroads and airline travel transformed the economy in the
past. The ongoing creations of the new electronic infrastructure affect industry
structures and individual organizations. Consequently, future managers need to
understand how to integrate ICT with innovative forms of organizing to develop
effective e-business strategies.
This course provides an understanding of the applications, base line technologies,
changing skill sets, new business concepts and above all new business
tactics/strategies that organizations need to master in order to manage and lead their
Teaching methods
A mix of lectures (including guests from industry), workshops and project work will be
used.
Expected literature
Students are required to read the assigned readings before each session.
 
Textbook: 620 pp. Articles: 165 pp. Total: 785 pp.
Dave Chaffey (2011). E-business and E-commerce management, Prentice Hall, Fifth Edition (ISBN 978-0-273-75201-1).
 
Andersen, K. V., Björn-Andersen, N., & Dedrick, J. (2003). Governance initiatives creating a demand-driven e-commerce approach: the case of Denmark. The Information Society, 19(1), 95-105.
 
Birkinshaw, J. And Goddard, J. (2009). What Is Your Management Model?, MIT
Sloan Management Review, Winter, Vol 50:2, pp. 81- 90.
 
Danneels, E. (2004). Disruptive Technology Reconsidered: A Critique and Research Agenda. Journal of Product Innovation Management, 246-258.
 
Hedman, J., & Kalling, T. (2003). The business model concept: theoretical
underpinnings and empirical illustrations. European Journal of Information Systems, 12(1), 49–59.

Hoffman, D. and M. Fodor (2010). Can You Measure the ROI of Your Social Media Marketing? Massachusetts Institute of Technology (MIT) Sloan Management Review, 41-49.Porter, M. E. (2001). Strategy and the Internet. Harvard business review, 79(3).

Rappa, M. A. (2004). The utility business model and the future of computing
services. IBM Systems Journal, 43(1), 32-42.
11
Shapiro, C., & Varian, H. R. (1999). The art of standards wars. California
Management Review, 41(2), 8-32.
Weill, P., Subramani, M., & Broadbent, M. (2002). IT Infrastructure for Strategic
Agility, MIT Sloan School of Management Working Paper No. 4235-02.
Wilson, J. H., Guinan, P. J., Parise, S., & Weinberg, B. D. (2011). What’s Your Social
Media Strategy? Harvard Business Review, 23–25.
O’Reilly, T. (2007). What is Web 2.0: Design patterns and business models for the next generation of software. Communication & Strategies, (65), 17-28.

Porter, M. E. (2001). Strategy and the Internet. Harvard business review, 79(3).

Rappa, M. A. (2004). The utility business model and the future of computing services. IBM Systems Journal, 43(1), 32-42.

Shapiro, C., & Varian, H. R. (1999). The art of standards wars. California Management Review, 41(2), 8-32.

Weill, P., Subramani, M., & Broadbent, M. (2002). IT Infrastructure for Strategic Agility, MIT Sloan School of Management Working Paper No. 4235-02.

Wilson, J. H., Guinan, P. J., Parise, S., & Weinberg, B. D. (2011). What’s Your Social Media Strategy? Harvard Business Review, 23–25.
Management Review, 41(2), 8-32.


services. IBM Systems Journal, 43(1), 32-42.
Rappa, M. A. (2004). The utility business model and the future of computing
services. IBM Systems Journal, 43(1), 32-42.
11
Shapiro, C., & Varian, H. R. (1999). The art of standards wars. California
Management Review, 41(2), 8-32.
Weill, P., Subramani, M., & Broadbent, M. (2002). IT Infrastructure for Strategic
Agility, MIT Sloan School of Management Working Paper No. 4235-02.
Wilson, J. H., Guinan, P. J., Parise, S., & Weinberg, B. D. (2011). What’s Your Social
Media Strategy? Harvard Business Review, 23–25.

orter, M. E. (2001). Strategy and the Internet. Harvard business review, 79(3).
Rappa, M. A. (2004). The utility business model and the future of computing
services. IBM Systems Journal, 43(1), 32-42.
11
Shapiro, C., & Varian, H. R. (1999). The art of standards wars. California
Management Review, 41(2), 8-32.
Weill, P., Subramani, M., & Broadbent, M. (2002). IT Infrastructure for Strategic
Agility, MIT Sloan School of Management Working Paper No. 4235-02.
Wilson, J. H., Guinan, P. J., Parise, S., & Weinberg, B. D. (2011). What’s Your Social
Media Strategy? Harvard Business Review, 23–25.
Porter, M. E. (2001). Strategy and the Internet. Harvard business review, 79(3).
Rappa, M. A. (2004). The utility business model and the future of computing
services. IBM Systems Journal, 43(1), 32-42.
11
Shapiro, C., & Varian, H. R. (1999). The art of standards wars. California
Management Review, 41(2), 8-32.
Weill, P., Subramani, M., & Broadbent, M. (2002). IT Infrastructure for Strategic
Agility, MIT Sloan School of Management Working Paper No. 4235-02.
Wilson, J. H., Guinan, P. J., Parise, S., & Weinberg, B. D. (2011). What’s Your Social
Media Strategy? Harvard Business Review, 23–25.
Porter, M. E. (2001). Strategy and the Internet. Harvard business review, 79(3).
Rappa, M. A. (2004). The utility business model and the future of computing
services. IBM Systems Journal, 43(1), 32-42.
11
Shapiro, C., & Varian, H. R. (1999). The art of standards wars. California
Management Review, 41(2), 8-32.
Weill, P., Subramani, M., & Broadbent, M. (2002). IT Infrastructure for Strategic
Agility, MIT Sloan School of Management Working Paper No. 4235-02.
Wilson, J. H., Guinan, P. J., Parise, S., & Weinberg, B. D. (2011). What’s Your Social
Media Strategy? Harvard Business Review, 23–25.
Porter, M. E. (2001). Strategy and the Internet. Harvard business review, 79(3).
Rappa, M. A. (2004). The utility business model and the future of computing
services. IBM Systems Journal, 43(1), 32-42.
11
Shapiro, C., & Varian, H. R. (1999). The art of standards wars. California
Management Review, 41(2), 8-32.
Weill, P., Subramani, M., & Broadbent, M. (2002). IT Infrastructure for Strategic
Agility, MIT Sloan School of Management Working Paper No. 4235-02.
Wilson, J. H., Guinan, P. J., Parise, S., & Weinberg, B. D. (2011). What’s Your Social
Media Strategy? Harvard Business Review, 23–25.
next generation of software. Communication & Strategies, (65), 17-28.Students are required to read the assigned readings before each session.
Textbook: 620 pp. Articles: 165 pp. Total: 785 pp.
Dave Chaffey (2011). E-business and E-commerce management, Prentice Hall, Fifth
Edition (ISBN 978-0-273-75201-1).
Andersen, K. V., Björn-Andersen, N., & Dedrick, J. (2003). Governance initiatives
creating a demand-driven e-commerce approach: the case of Denmark. The
Information Society, 19(1), 95-105.
Birkinshaw, J. And Goddard, J. (2009). What Is Your Management Model?, MIT
Sloan Management Review, Winter, Vol 50:2, pp. 81- 90.
Danneels, E. (2004). Disruptive Technology Reconsidered: A Critique and Research
Agenda. Journal of Product Innovation Management, 246-258.
Hedman, J., & Kalling, T. (2003). The business model concept: theoretical
underpinnings and empirical illustrations. European Journal of Information Systems,
12(1), 49–59.
Hoffman, D. and M. Fodor (2010). Can You Measure the ROI of Your Social Media
Marketing? Massachusetts Institute of Technology (MIT) Sloan Management
Review, 41-49.
O’Reilly, T. (2007). What is Web 2.0: Design patterns and business models for the
next generation of software. Communication & Strategies, (65), 17-28.
Last updated on 04-09-2013