Learning objectives |
The course focuses upon typical
problems in large companies and companies with direct, foreign
investments. During a series of seminars, the complexity of the
management of international affairs will be explored, analyzed and
discussed. The course does not concentrate on a single issue, but
discusses various themes and problems. Strategic as well as
operational managerial activities will be analyzed.
- Have a clear and overall understanding of Operations Management
as a field of expertise as well as the different parts it consists
of
- Show knowledge of the theories, tools, concepts, and
methodologies of Operations Management and their applications
- Understand and analyse concrete issues of Operations Management
in firms and suggest solutions to these issues
- To define the scope and limitations of Operations Management in
relation to related fields such as strategy, marketing, management
accounting, project management
- Critically apply and combine the theories, tools, concepts, and
methodologies to solve concrete problems faced by
companies
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Examination |
Managing
International Operations:
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Examination form |
Oral exam based on written product
In order to participate in the oral exam, the written product
must be handed in before the oral exam; by the set deadline. The
grade is based on an overall assessment of the written product and
the individual oral performance. |
Individual or group exam |
Group exam, max. 4 students in the
group |
|
The oral exam is individual |
Size of written product |
Max. 10 pages |
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Please use the formal requirements for academic
papers, which can be found on e-campus |
Assignment type |
Synopsis |
Duration |
Written product to be submitted on specified date and
time.
20 min. per student, including examiners' discussion of grade,
and informing plus explaining the grade |
Grading scale |
7-step scale |
Examiner(s) |
Internal examiner and external examiner |
Exam period |
May/June |
Make-up exam/re-exam |
Same examination form as the ordinary exam
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Description of the exam
procedure
The individual oral exam will
cover both the synopsis itself and the theory applied.
Students will be evaluated on the basis of the oral examination and
the synopsis.
The students will be graded individually. The regular exam will be
held in May/June. The synopsis due date and the date for
the oral exam will be announced on e-campus. The make-up/re-exam
takes place in June. If a student is ill during the regular oral
exam, s/he will be able to re-use the group synopsis at
the make-up/re-exam.
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Course content and
structure |
In this course, "Management of Operations" is
primarily seen as a question of management control as managerial
technologies are mobilized to enable co-ordination across time and
space in international firms. Thus, Managing International
Operations is oriented towards examining the configurations of
interrelations between strategy and organization, and the
managerial technologies that make them work in a routinely manner.
The scope of operations management spans the entire set of
internal and external processes in order to deliver customized
solutions to their customers and consumers (b2b and/or b2c).
Complexity increases when operations management is performed on a
global level. The decision framework consists of certain global
environmental variables such as product/process design, technology
transfer, facility location, sourcing and infrastructure.
Some of the central issues of the course are:
The concepts global operations management
Structuring global operations process networks (i.e. supply/demand
chains)
Design of inter-organizational relationships and business
processes
Operations management information systems
Operations philosophies (e.g. JIT, TQM, BPR)
Product design
Project management
Performance measurement of OM
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Teaching methods |
The teaching mainly takes place in
large classes. The lectures can be described as academic dialogues
on central issues confronting managers in global practices. The
purpose of the dialogue is to confront recent, pioneering theories
with practical experiences. The course includes lectures, case
discussions, workshops, and guest speakers from industries and
academia. |
Expected literature |
Indicative literature.
Paton, S., Clegg, B., Hsuan, J. and Pilkington, A. (2011)
Operations Management. 1st Edition,
McGraw-Hill.
Additional literature - all accessible via CBS
library
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