2013/2014 KAN-CM_SU96 Creative Problem Solving in Business - an in-class internship
English Title | |
Creative Problem Solving in Business - an in-class internship |
Course information |
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Language | English |
Exam ECTS | 7.5 ECTS |
Type | Elective |
Level | Full Degree Master |
Duration | Summer |
Course period | Summer
Please check www.cbs.dk/summer for the course schedule. |
Time Table | Please see course schedule at e-Campus |
Study board |
Study Board for MSc in Economics and Business
Administration
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Course coordinator | |
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Main academic disciplines | |
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Last updated on 14-05-2013 |
Learning objectives | |||||||||||||||||||||||
At the end of the course the student
should be able to:
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Course prerequisites | |||||||||||||||||||||||
This course should be accessible to all graduate students. | |||||||||||||||||||||||
Prerequisites for registering for the exam | |||||||||||||||||||||||
Requirements about active
class participation (assessed approved/not approved)
Mandatory Mid-term Assignment: Group Presentation The mid-term assessment will actually take place during final class. Students will be placed in groups during the first class and each group will be assigned a real world business problem provided by a client company or organisation. The students must investigate the problem and formulate and develop a solution or solutions to that problem. Milestones will be established, and students will be able to consult with their peers in the class throughout the course for input, ideas and support. In the final class, each group will present a proposed solution to the class and a panel of external judges from the client company, non-profit or institution. This presentation will not be graded but satisfactory completion is a prerequisite for taking the final exam/assessment. |
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Examination | |||||||||||||||||||||||
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Course content and structure | |||||||||||||||||||||||
This graduate level course in
business problem solving provides students with a broad based
understanding of creative problem solving in business from both
theoretical and applied orientations. Students are presented with a
comprehensive overview of theory of creative problem solving and
its development as it relates to finding solutions to real world
business problems. A significant characteristic of this
course is its use of self-reflection to enhance the students'
self-awareness with respect to their own level of acceptance and
aptitudes for creative problem solving, and to identify areas where
they may need to access expertise from partners, service providers,
or other external sources. A significant differentiating
characteristic of this course is its use of current business
problems provided by corporations and/or non-profits. By using
business cases and examples illustrating specific approaches to
business challenges (both successful and unsuccessful) that have
been undertaken in the recent past, the aim of this course is to
train students to critically evaluate contemporary business
problems and to formulate and develop creative and innovative
solutions to those problems.
In addition to the theoretical aspect of the course, students will be assigned groups on the first day of class and tasked with defining and isolating a current business challenge provided by a client company, non-profit or other institution. The students must investigate the problem and formulate and develop a solution or solutions to that problem. Milestones will be established, and students will be able to consult with their peers in the class throughout the course for input and ideas and support. The final class will culminate in each group presenting a proposed solution to the class and a panel of external judges from the client company, non-profit or institution. This presentation will not be graded but satisfactory completion is a prerequisite for taking the final exam/assessment. The course will be tentatively structured as follows; Lesson 1 Course overview / Introduction to Creative Problem Solving Lesson 2 Presentation of Business Problems Lesson 3 Problem Definition and Isolation Lesson 4 Creative Thinking Lesson 5 Methodologies in Creative Problem Solving Lesson 6 Cases and Examples of Creative Problem Solving in Action Lesson 7 Persuasion and Creative Leadership Lesson 8 Diagnostics: Evaluation the Creative Thinking Process Lesson 9 Critical Evaluation of Multiple Solutions Lesson 10 Identification and Mitigation of Risks and Pitfalls Lesson 11 Presentation of Solutions to Client Panels Each lesson contains a lecture, case presentation and discussion. The course's development of personal competences: Students are expected to be active participants in the learning experience as opposed to passive receptacles for information. The importance of clear and concise written and verbal communication will be stressed throughout the course. In addition to the material covered in the course, students will develop hands-on skills in case analysis, group dynamics and formal business presentations. |
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Teaching methods | |||||||||||||||||||||||
Lectures, seminars, case study
discussions and presentations.
Preliminary Assignment: To help students get maximum value from ISUP courses, instructors provide a reading or a small number of readings to be read before the start of classes with a related task or tasks in the first two classes in order to 'jump-start' the learning process. Each student will be required to write a synopsis, review and comparison of a selection of the assigned readings. This synopsis and review will be no more than 4 pages in length. More specifically: Write a 4pp synopsis of Dweck, Carol S, 2006, Mindset: The New Psychology of Success, Chapters 1,2,3,5,and 8 |
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Expected literature | |||||||||||||||||||||||
Textbooks (will be
availabe for purchase at Academic Books):
Dweck, Carol S, 2006, Mindset: The New Psychology of Success, Ballantine Books, New York, NY, Chapters 1,2,3,5,and 8. Puccio, Gerard J, 2012, Creativity Rising, ICSC Press, Buffalo, NY. 2010, Fostering Creativity: Expert Solutions for Everyday Problems, Harvard Business Review Press, Boston, MS. Readings (available from EBSCO Host (Business Source Complete) on the CBS Library website): Amabale, T., 1993, 'What Does a Theory of Creativity Require?', Psychological Inquiry, Vol. 4, No. 2, pp. 179-237. Amabale, T., 1999, ‘How to Kill Creativity’, Harvard Business Review, September October 1998, pp. 76-87. Dyer, J., Gregersen, H. and Christensen, C., 2011, ‘Why Today’s Business Leaders must be Innovators: The Importance of Creativity and Innovation in Maintaining Your Company’s Competitive Edge’, Excerpted from The Innovator’s DNA: Mastering the Five Skills of Disruptive Innovators, Harvard Business Review Press, Boston, MS. Ibbotson, P. and Darse, L., ‘Directing Creativity: the Art and Craft of Leadership’, Rotman Magazine, Spring 2010 Martins, E.C.; Terblanche, F., 2003, ‘Building organisational culture that stimulates creativity and innovation’, European Journal of Innovation Management; 6, 1; ABI/INFORM Global pg. 64 Miron-Spektor, E., Erez, M. and Neveh, E., 2012, 'To Drive Creativity, Add Some Conformity', Harvard Business Review Cases (An online course compendium will be made available for purchase) Teresa M. Amabile, T.M., 2018, Creativity under the Gun at Litmus Corporation, Harvard Business School, Case # 9-808-075 Chua, R.Y.J. and Eccles, R.G., 2010, Managing Creativity at Shanghai Tang, Harvard Business School, Case # 9-410-018 Palepu, K, Khanna, T., Vargas, I., 2006, Haier:Taking a Chinese Company Global, Harvard Business School, Case # 9-706-401 Petersen, S., Espinoza, F. and Wathieu, L., 2012, Tchibo Ideas: Leveraging the Creativity of Customers, ESMT – European School of Management and Technology Shih, W., Kaufman, S., Spinola, D., 2007, Netflix, Harvard Business School, Case # 9-607-138 |
Last updated on
14-05-2013