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2014/2015
BA-BINMU1007U Computer-mediated communication and
collaboration
English Title
Computer-mediated communication and
collaboration
Course information
Language
English
Course ECTS
7.5 ECTS
Type
Mandatory
Level
Bachelor
Duration
One Quarter
Course period
Autumn
Timetable
Course schedule will be posted at
calendar.cbs.dk
Study board
Study Board for BA in Information
Management
Course
coordinator
Matthias Trier - DIGI
Main academic
disciplines
Information Systems
Communication
Last updated on
16-07-2014
Learning objectives
At the 5th quarter exam students should be able
to
Describe the concepts of the theoretical fields covered by the
curriculum of the courses "Information in Context" and
"Computer-mediated communication and collaboration"
Explain the basic principles of organizing information
Describe users' information needs, assess their
implications for organization of information and recommend an
information architecture design
Apply concepts and theories from the course reading to explain
social aspects of information and the role that computer-media play
for culture, communication and collaboration
Apply concepts and theories from the course reading to analyze
and explain various forms of computer-mediated communication and
computer supported collaboration and give recommendations for
empirical cases
Examination
Computer-mediated communication and collaboration and
Information in Context:
Exam
ECTS
15
Examination form
Written sit-in exam
Individual or group exam
Individual
Assignment type
Written assignment
Duration
4 hours
Grading scale
7-step scale
Examiner(s)
Two internal examiners and one external
examiner
Exam period
October
Aids allowed to bring
to the exam
Open book: all written and electronic aids,
including internet access
Make-up exam/re-exam
Same examination form as the ordinary exam
If the number of registered candidates for the make-up
examination/re-take examination warrants that it may most
appropriately be held as an oral examination, the programme office
will inform the students that the make-up examination/re-take
examination will be held as an oral examination
instead.
Description of the exam
procedure
This exam (the 5th quarter exam) covers
the two courses "Computer-mediated communication and
collaboration" and "Information in Context"
(BA-BINMU1010U.
The students write an essay, drawing on the curriculum of the two
courses examined.
The essay is assessed by 2 internal examiners (i.e. 1 for CMC and 1
for IIC) and 1 external examiner (for both parts).
The retake exam for students who did not pass the ordinary exam
as well as students who were ill during the exam take place
according to the same rules as for the ordinary examination.
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Course content and structure
Drawing on information systems research, applied
social psychology and sociology, the course will introduce the main
approaches to understanding and implementing computer-mediated
communication via social media with the objective to nurture
virtual team work, online community and electronic knowledge
sharing in organizations. The aim of the course is
To provide the students with concepts and theories from the
fields of computer mediated communication (CMC) and practices
relevant to communication in organizational contexts
To provide the students with an understanding of social aspects
of information and the role that computer-media play for
communication, collaboration and virtual sociability
To enable students to understand and analyze various forms of
computer-mediated communication (chat, forums, email, websites…)
and computer supported collaboration (groupware, virtual
communities, virtual teams…)
to analyze sociability of internet-based social representations
and cooperation forms
The course includes but is not limited to the following
topics:
Differences between virtual and physical communication
Virtual organizations, virtual teams
Special Affordances of Social Media/Enterprise 2.0
Sociology and psychology of virtual groups and online
communities
Usability and sociability
Identity, social presence, social awareness
Conflicts and performance of virtual teams
Methods to study online social networks and online
collaboration
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Teaching methods
Based on the principles of student‐centred
learning, the learning methods will be a mix of interactive
lectures, case studies, practical exercises, group and class
discussions as well as student presentations.
Expected literature
The course is based on classic and recent
research papers as well as a few book chapters, including:
Leonardi, P. M., Huysman, M., & Steinfield, C. (2013).
Enterprise Social Media: Definition, History, and
Prospects for the Study of Social Technologies in Organizations.
Journal of Computer‐Mediated Communication, 19(1), 1-19
Majchrzak, A., Faraj, S., Kane, G. C., & Azad, B.
(2013). The Contradictory Influence of Social Media
Affordances on Online Communal Knowledge Sharing. Journal
of Computer‐Mediated Communication, 19(1), 38-55.
McAfee (2006): Enterprise 2.0: The Dawn of
Emergent Collaboration, Sloan Management Review, 47(3), 20-29
Fernback, J. (2007): Beyond the diluted community
concept: a symbolic interactionist perspective on online
social relations. New Media Society 2007; Vol9(1), pp.49
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