| Learning objectives |
To achieve the grade 12, students
should meet the following learning objectives with no or only minor
mistakes or errors:
- 1. Be able to discuss and critically reflect on the challenges
and opportunities for process and performance management
innovations in healthcare
- 2. Be able to explain and differentiate how different types of
operations, performance and project management principles
influences the value of clinical processes and health care
delivery
- 3. Be able to design and analyze different processes, their
managerial challenges and strategic
- 4. Be able to explain and contrast the analytical models
covered in the course for strategy, design and management of
innovation in clinical processes as well as support processes of
health care delivery
- Be able to apply, examine, and reflect on the concepts and
analytical models in different healthcare
contexts
|
| Course prerequisites |
15 seats til CBS students
15 seats to exchange students |
| Examination |
|
Innovation in
Clinical Processes and Health Care Delivery:
|
| Exam
ECTS |
7,5 |
| Examination form |
Written sit-in exam |
| Individual or group exam |
Individual exam |
| Assignment type |
Case based assignment |
| Duration |
4 hours |
| Grading scale |
7-step scale |
| Examiner(s) |
One internal examiner |
| Exam period |
Summer and Summer, Eksaminator fra CBS og
bi-eksaminator fra KU |
| Aids allowed to bring to the exam |
Limited aids, see the list below:
- Written sit-in-exam on CBS' computers
- Notes in paper format brought by the examinee
- Access to personal drive (S-drive) on CBS' network
- USB key to upload your notes before the exam
- Own laptop/tablet as a reference book (NB there is no power
supply available)
- Any calculators
- Books and compendia brought by the examinee
|
| Make-up exam/re-exam |
Same examination form as the ordinary exam
If the number of registered candidates for the make-up
examination/re-take examination warrants that it may most
appropriately be held as an oral examination, the programme office
will inform the students that the make-up examination/re-take
examination will be held as an oral examination
instead.
|
|
| Course content and
structure |
|
This course introduces students to a series of process and
performance management innovations, and their use in practice. In
addition, the course also addresses issues of project management in
this respect. Aside from the introductory and closing/summary
weeks, each of the 8 weeks will be based around one such
innovation, which will be addressed from the perspective of
development/use, design/technique, and
implementation/examination.
|
| Teaching methods |
| This course will be comprised of
three components: technical lectures, hands-on tutorials, and
analysis and reflection workshops. Technical lectures will
introduce students to the core subjects of the course, demonstrate
the design and use of process and performance management
innovations, and illustrate their importance in the wide healthcare
environment. Hands-on tutorials will give students the opportunity
to gain the skills with these innovations necessary to use them
effectively in a healthcare environment. Analysis and reflection
seminars will be case based and are intended to place these
innovations in the context of healthcare practice, to allow
students to investigate the ways that these innovations affect
professional and organization behavior, and to allow them to better
understand their practical challenges and limitations. |
| Student workload |
| class |
30 hours |
| preparation |
90 hours |
| exam |
40 hours |
|
| Expected literature |
- Health Care Operations and Supply Chain Management – Kros, John
H., Brown, Evelyn C. Wiley, 2013.
- Quality of Care — What is It? ‐ David Blumenthal
1996‐09‐19
- What's the difference between a hospital and a bottling
factory? ‐ A Morton, J Cornwell 2009‐07‐20
- Five years after to err is human: What have we learned? ‐
Leape, Lucian L 2005‐05‐18
- Kaplan, R.S., Porter, M.E., 2011. How to Solve The Cost Crisis
In Health Care. Harv. Bus. Rev. 89, 46–64.
- Porter, M.E., Lee, T.H., 2013. The Strategy That Will Fix
Health Care. Harv. Bus. Rev. 91, 50–70.
- Llewellyn, S., Northcott, D., 2005. The average hospital.
Account. Organ. Soc. 30, 555–583.
|
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