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2010/2011  BA-2OIS  Organization, Innovation and Systems Design

English Title
Organization, Innovation and Systems Design

Course Information

Language English
Point 7,5 ECTS (225 SAT)
Type Mandatory
Level Bachelor
Duration One Quarter
Course Period Autumn . First Quarter
Time Table Please see course schedule at e-Campus
Study Board
Study Board for BA in Information Management
Course Coordinator
Kjeld Schmidt
Main Category of the Course
  • Innovation and entrepreneurship
  • Organization

Taught under Open University-Taught under open university.
Last updated on 29 maj 2012
Learning Objectives
The course aims to provide students with analytical tools
and competencies that will allow them to systematically
examine the interrelated problems of transformation of
work practices, organizational change, and information
systems design under conditions of uncertainty. Incomplete
knowledge of alternatives and consequences is assumed to
be a prevailing condition.
20 min Individual oral exam based on group paper
Exam Period May/June
Individual, oral examination in the curriculum based on a paper written in groups. One grade is given, reflecting an overall assessment of the paper and the oral examination.

• Re-takes for students, who did not pass the ordinary exam as well as students who were ill during the oral examination is held as an individual oral examination in curriculum based on the same paper as used for the ordinary examination.
• Re-takes for students, who were ill during the writing of the paper is held as an individual oral examination in curriculum based on an individual 4-pages paper.

The regular exam is in January, and re-examination is in February/March
Prerequisites for Attending the Exam
Course Content

Class work contains three interrelated tracks:

1) The first track consists of thematic lectures that develop the core analytical themes of organization, innovation, and systems design. Please observe that the literature addressed under each lecture will include empirical cases and examples to be used in further analysis and class discussion.

2) The second track consists in case-oriented work. Students will be doing observation study exercises in actual organizations as a way to develop an understanding

of the analytical issues involved. Each group prepares and makes a presentation of the findings from the observation study exercise. At the end of the course students will develop an actual case (possibly based on the observation

study exercise) to be analyzed in the Quarter Paper. Students are encouraged to use PowerPoint or overheads to support their presentation. In addition all groups are expected to be well prepared and to be active in facilitating discussion.

3) The third track, i.e., the Method session, aims to give a final edge to your analytical tools and competencies before you embark on the task of solving the upcoming Quarter Paper assignment.

Teaching Methods
Thematic lectures and student presentations.
As part of the course students are required to organize a project group consisting of 4 students. The group will work together during the course in order to prepare student presentations and complete the Quarter Paper assignment. Both these tasks will have to deal with readings and themes of the course curriculum. The Quarter Paper assignment will be carried out after class work.

• Ackerman, Mark S.; and Christine A. Halverson: ‘Reexamining organizational memory’, Communications of the ACM, vol. 43, no. 1, 2000, pp. 59-64.

• Bansler, Jørgen P.; and Erling C. Havn: ‘Knowledge sharing in heterogeneous groups: An empirical study of IT-support for sharing better practices’, in The Third European Conference on Organizational Knowledge, Learning and Capabilities, 5-6 April 2002, Athens, Greece, 2002.

• Berg, Marc: ‘Implementing information systems in health care organizations: Myths and challenges’, International Journal of Medical Informatics, vol. 64, no. 2-3, 2001, pp. 143-156.

• Ciborra, Claudio U.: ‘Reframing the role of computers in organizations: The transaction costs approach’, in L. Gallegos; R. Welke; and J. Wetherbe (eds.): Proceedings of the Sixth International Conference on Information Systems, 16-18 December 1985, Indianapolis, Indiana, 1985, pp. 57-69.

• Dedrick, Jason; Vijay Gurbaxani; and Kenneth L. Kraemer: ‘Information technology and economic performance: A critical review of the empirical evidence’, ACM Computing Surveys, vol. 35, no. 1, March 2003, pp. 1-28.

• Dixon, Nancy M.: ‘The neglected receiver of knowledge sharing’, Ivey Business Journal, March-April 2002, pp. 35-40.

• Ellingsen, Gunnar; and Eric Monteiro: ‘Seamless integration: Standardisation across multiple local settings’, Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, vol. 15, no. 5-6, December 2006, pp. 443-466.

• Færgemann, Louise; Teresa Schilder-Knudsen; and Peter H. Carstensen: ‘The duality of articulation work in large heterogeneous settings: a study in health care’, in H. Gellersen, et al. (eds.): ECSCW 2005: Proceedings of the Ninth European Conference on Computer Supported Cooperative Work, 18-22 September 2005, Paris, Springer, Dordrecht, 2005, pp. 163-183.

• Fitzpatrick, Geraldine: ‘Integrated care and the working record’, Health Informatics Journal, vol. 10, no. 4, 2004, pp. 291–302.

• Grinter, Rebecca E.: ‘Workflow systems: Occasions for success and failure’, Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, vol. 9, no. 2, May 2000, pp. 189-214.

• Lee, Sang M.; Xin Tan; and Silvana Trimi: ‘Current practices of leading e-government countries’, Communications of the ACM, vol. 48, no. 10, October 2005, pp. 99-104.

• Lutters, Wayne G.; and Mark S. Ackerman: ‘Achieving safety: A field study of boundary objects in aircraft technical support’, in E. Churchill, et al. (eds.): CSCW 2002: ACM Conference on Computer Supported Cooperative Work, 16 - 20 November 2002, New Orleans, Louisiana, ACM Press, New York, 2002, pp. 266-275.

• Orlikowski, Wanda J.: ‘Learning from NOTES: Organizational issues in groupware implementation’, in M. M. Mantei; R. M. Baecker; and R. E. Kraut (eds.): CSCW’92: Proceedings of the Conference on Computer-Supported Cooperative Work, 31 October–4 November 1992, Toronto, Canada, ACM Press, New York, 1992, pp. 362-369.

• Schmidt, Kjeld: ‘Remarks on the complexity of cooperative work’, Revue des sciences et technologies de l’information. Série Revue d’intelligence artificielle (RSTI-RAI), vol. 16, no. 4-5. Paris, 2002, pp. 443-483.

• Schmidt, Kjeld; and Ina Wagner: ‘Ordering systems: Coordinative practices in architectural design and planning’, in M. Pendergast, et al. (eds.): GROUP’03: International Conference on Supporting Group Work, 9-12 November 2003, Sanibel Island, Florida, ACM Press, New York, 2003, pp. 274-283.

• Schmidt, Kjeld; Ina Wagner; and Marianne Tolar: ‘Permutations of cooperative work practices: A study of two oncology clinics’, in T. Gross, et al. (eds.): GROUP 2007: International Conference on Supporting Group Work, 4-7 November 2007, Sanibel Island, Florida, USA, ACM Press, New York, 2007, pp. 1-10.

• Star, Susan Leigh; and Anselm L. Strauss: ‘Layers of silence, arenas of voice: The ecology of visible and invisible work’, Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, vol. 8, no. 1-2, March 1999, pp. 9-30.

Star, Susan Leigh: ‘Infrastructure and ethnographic practice: Working on the fringes’, Scandinavian Journal of Information Systems, vol. 14, no. 2, 2002, pp. 107-122.