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2011/2012  BA-HAS_OB  Organizational Behavior

English Title
Organizational Behavior

Course Information

Language English
Point 7,5 ECTS (225 SAT)
Type Mandatory
Level Bachelor
Duration One Quarter
Course Period First Quarter
Time Table Please see course schedule at e-Campus
Study Board
Study Board for BSc in Service Management
Course Coordinator
  • Morten Thanning Vendelø - Department of Organization
Morten Thanning Vendelø
Main Category of the Course
  • Organization
Last updated on 29 maj 2012
Learning Objectives
In the end of this course, the students should be able to:
  • Show a theoretical and practical mastery of the central concepts, approaches and paradigms associated with the actions of organizations and the members of organizations
  • Understand the historical development of the study of organizations, and the implications this has for the validity of our current understanding of organizational processes
  • Use theories and concepts as tool to analyze concrete cases and situations
  • Understand how service organizations are both similar and different to other types of organizations
  • Understand how social, cultural and economic factors interact in organizational settings
Organizational Behavior:
Assessment Written Exam
Marking Scale 7-step scale
Censorship External examiners
Exam Period Autumn Term
Aids Please, see the detailed regulations below
Duration 4 Hours
• The written exam takes place on CBS computers
• Graphs can be written by hand
• Aids: Open book, but please note:
• Students have access to their personal files (S-drive on CBS network)
• Students do NOT have access to Internet, Site Scape/ LEARN, and other services from CBS (except their personal S-drive on CBS network)
• Students are not allowed to bring personal electronic devices to the exam, except a non-programmable calculator.
• Re-take examinations and make-up examinations are subject to the same regulations as the ones noted above
Course Content

The primary aim of the course to acquaint the student with contemporary perspectives on how organizations act and how organizations impact the actions of organizational members. Various modernist and post-modern perspectives on organizational behavior are presented and it is expected that by the end of the course students are not just clear over the differences between these perspectives, but also can see the strengths and weaknesses of various perspectives. The course also seeks to use case material that is relevant to service organizations, allowing the student to see how various theories and methodological traditions can be used to generate insight into service organizations.
The course provides primarily social scientific approaches to organizational activity, and thus is counterweight to more purely economic or behaviouristic courses. The course is more or less equivalent to other courses in organizational behaviour and analysis, but with a focus on service organizations and the service sectors.

Teaching Methods
The course combines lectures, cases studies, and student case presentations.
Student Workload
Classes 30 hours
Readings of about 650 pages of literature 145 hours
Other preparation prior to class 20 hours
Preparation for and paerticipation in exam 30 hours
  • Hatch, M. J. & Cunliffe, A. L.2006. Organization Theory:Modern, Symbolic and Postmodern Perspectives.Second Edition. Oxford University Press.
  • Fine, G. A. 1996) Kitchens - The Culture of Restaurant Work. Berkeley, CA: University of California Press.

Please note, minor changes may occur. The teacher will upload the final reading list to Learn two weeks before the course starts.