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2012/2013  BA-HA_HU8I  Marketing Strategy and Marketing in Specific Contexts

English Title
Marketing Strategy and Marketing in Specific Contexts

Course information

Language English
Exam ECTS 7.5 ECTS
Type Elective
Level Bachelor
Duration Summer
Course period NOTE: The course schedule is at the moment ONLY available at www.cbs.dk/summer
Time Table Please see course schedule at e-Campus
Study board
Study Board for BSc in Economics and Business Administration
Course coordinator
  • Faculty - Monika C. Schuhmacher, University of Mannheim
    Patricia Plackett - Department of Operations Management
Main Category of the Course
  • Marketing
Last updated on 23-04-2012
Learning objectives
At the end of the course, the student will have an understanding of the strategic and institutional perspectives and will be able to identify and develop marketing strategies, as well as apply marketing concepts in specific industry contexts.
Prerequisite
Students should have some general knowledge on the marketing mix.
Examination
Marketing Strategy and Marketing in Specific Contexts
4 hours written exam (closed book):
Type of test Written Exam
Marking scale 7-step scale
Second examiner No second examiner
Exam period Summer Term
Aids Closed Book
Duration 4 Hours
Closed book exam: pocket calculators are allowed

Course content

Today’s markets have become difficult environments for most companies. Challenges arise from a variety of changes taking part in many different domains impacting the behavior and conduct of customers, competitors and other important stakeholders such as suppliers and channel partners. In this landscape companies have to be smart and able to address customer needs in a way that makes them purchase their offerings and – more importantly – that satisfies customers’ genuine needs so that satisfaction and loyalty results. If there is one business discipline that can help companies to accomplish this goal – it is marketing.
A principal element of marketing is the strategic setting in which it takes place. To fully appreciate these strategic aspects it is essential to understand the concept of marketing strategy and to apply strategic marketing concepts to different specific industry contexts companies operate in. We will focus on business-to-consumer marketing, business-to-business marketing, services marketing, and international marketing.
The following modules will be taught and discussed in class:
- Introduction to Marketing Strategy
- B2C Marketing
- B2B Marketing
- Services Marketing
- International Marketing
 
The course’s development of personal competences:
Students are expected to participate actively in the course, and constructive dialog in class will be encouraged. In addition, the students will strengthen their skills with regard to critical thinking and team building.
 

Teaching methods
Lectures, exercises, practical examples, group work and class discussion
Expected literature
Textbook:
- Homburg, Ch., Kuester, S., Krohmer, H. (2009), Marketing Management – A Contemporary Perspective, McGraw-Hill.
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Articles:
- Jaworski, B.J., Kohli, A.K. (1993), Market Orientation: Antecedents and Consequences, Journal of Marketing, 57, 3, 53-70.
- Kahnemann, D., Tversky, A. (1979), Prospect Theory: An Analysis of Decision Under Risk, Econometrica, 47, 2, 263-292.
- Homburg, Ch., Klarmann, M., Schmitt, J. (2010), Brand Awareness in Business Markets: When is it Relate4d to Firm Performance, International Journal of Research in Marketing, 27, 3, 201-212.
- Rauyruen, R. Miller, K.E. (2007), Relationship Quality as a Predictor of B2B Customer Loyalty, Journal of Business Research, 60, 1, 21-31.
- Keiningham, T.L., Cooil, B., Abdressan, T.W., Aksoy, L. (2007), A Longitudinal Examination of Net Promoter and Firm Revenue Growth, Journal of Marketing, 71, 3, 39-51.
- Sajitas, L., Brodie, R.B., Whittome, J. (2010), Impact of Service Failure: The Protective Layer of Customer Relationships, Journal of Service Research, 13, 2, 216-229.
- Johnson, J., Tellis, G.J. (2008), Drivers of Success for Market Entry into China and India, Journal of Marketing, 72, 3, 1-13.
- Katsikeas, C.S., Samiee, S., Theodosiou, M. (2006), Strategy Fit and Performance Consequences of International Marketing Standardization, Strategic Management Journal, 27, 9, 867-890.
 
Last updated on 23-04-2012