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2013/2014  BA-HA_HU3Q  Competing in the global marketplace: A consulting perspective

English Title
Competing in the global marketplace: A consulting perspective

Course information

Language English
Exam ECTS 7.5 ECTS
Type Elective
Level Bachelor
Duration Summer
Course period Summer
Please check www.cbs.dk/summer for the course schedule.
Time Table Please see course schedule at e-Campus
Study board
Study Board for BSc in Economics and Business Administration
Course coordinator
  • Course instructor - Lee Gilbert, Nanyang Business School
    Patricia Plackett - Department of Operations Management (OM)
Main academic disciplines
  • Business Ethics, value based management and CSR
  • Globalization, International Business, markets and studies
  • Communication
Last updated on 07-05-2013
Learning objectives
At the end of the seminar each student should be able to:
  • Know why clients employ consultants, and perform what they expect consultants to do.
  • Have broad ability to identify those concepts, theories, models and frameworks relevant to a specific assignment, then to apply those tools to generate a solution for their client.
  • Analyze the interactions among management goals and the varied financial, cultural, political, and institutional regimes in which companies are embedded and operate.
  • Develop, propose, and convince clients to adopt your proposals to resolve their issues and problems.
Course prerequisites
Participants in this seminar must have a reasonable command of spoken and written English and a basic knowledge of foundation business fundamentals such as accounting, marketing, and finance, which may be acquired either from coursework or prior work experience; it is recommended, but not compulsory, that they also have an interest in pursuing a career in advisory services.
Prerequisites for registering for the exam
Requirements about active class participation (assessed approved/not approved)
Mandatory Mid-term Assignment will be a mini-case competition, with team presentations of a case judged by industry executives who have a voice in employing students on graduation.
Examination
Home project assignment:
Examination form Home assignment - written product
Individual or group exam Individual
Size of written product Max. 10 pages
Assignment type Written assignment
Duration Written product to be submitted on specified date and time.
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Summer Term
Make-up exam/re-exam
Same examination form as the ordinary exam
Course content and structure
While many students view consulting as a glamorous career, few understand what is required for a successful consulting engagement. This course's learning objectives focus on participant development of: (1) an understanding of the role of the consultant or advisor in assisting stakeholders to make informed decisions; (2) the ability to identify relevant contextual issues, such as national, industry, and organizational culture; (3) the ability to analyze stakeholder expectations, competencies, and limitations; and (4) an appreciation of the need to assess governance issues, especially those related to sustainable management toward the Triple Bottom Line.
 
The course's development of personal competences:
Participants will develop skills not only in the analysis of complex problems in contexts well beyond their personal knowledge, but an ability to understand the points of view of the many stakeholders in a client organization, to work with others to pool their collective knowledge to develop a solution to the issues identified by the client, and then to sell the solutions they have developed to them.
Teaching methods
The seminar format will enable learning through case analysis, presentation, and discussion, supplemented by lectures and cooperative in-class group activities such as management games.

Preliminary Assignment: To help students get maximum value from ISUP courses, instructors provide a reading or a small number of readings to be read before the start of classes with a related task or tasks in the first two classes in order to 'jump-start' the learning process. Students are required to read a short case and a paper relevant to the main issue in the case, then to write and submit a brief recommendation to resolve this issue by using ideas found in the paper. Selected submissions will be discussed in the introductory session.
students are required to read a short case and a paper relevant to the main issue in the case, then to write and submit a brief recommendation to resolve this issue by using ideas found in the paper. These submissions will be discussed in the introductory session.
During the introductory session, participants will also (1) receive briefing on seminar content, structure, and marking criteria, (2) participate in a case-based ice-breaking exercise, (3) commit to the course and form teams, and (4) receive a case assignment that is due in the next session.
Expected literature
Required Text(also available in Kindle format from Amazon.com):
Constantino, M; A Case in Point, ISBN-10: 0971015856, Burgee Press; 7th edition, 2011, 250 pp.

Required Cases                    (120-130 pages)HeadquartersIndustry 
Product code
 
Source
Peeping Tom and Lady Godiva,Traditional EuropeCommunityBRI-1006SR    public domain
Facebook (A): Beacon & PrivacyNorth AmericaSocial NetworkingBRI-1 006 (A)public domain
Veja - Sneakers with a conscienceSouth AmericaApparel ManufacturingIvey 9B10 M089Ivey
Host Europe:EuropeI.T. servicesIvey 9B10M042Ivey
Eco-Tourism at the Dana ReserveMiddle EastTourism and HospitalityOnline: caseplace.org/d.asp?d=305public domain
Mistry ArchitectsIndiaProfessional ServicesHBSP 9-609-044Harvard
 
 
Required Readings (approximately 200 pages in total):
Ullman, D; Analysis of Alternatives – Robust Decisions, www.robustdecisions.com/AOA.pdf  (2009)
Facebook: http://www.youtube.com/watch?v=Pj7E6Rs3Sbc
Kawasaki, Guy; Art of the Executive Summary, http://blog.guykawasaki.com/2006/04/the_art_of_the_.html
TED1: http://www.youtube.com/watch?v=iP9QF_lBOyA
Slaper, T and T. Hall, "The Triple Bottom Line: What Is It and How Does It Work?," Indiana Business Review, http://www.ibrc.indiana.edu/ibr/2011/spring/article2.html
State of Texas, Energy Calculators & Software, http://www.infinitepower.org/calculators.htm (2012)
Hoffman, Donna L. and Marek Fodor. “Can You Measure the ROI of Your Social Media Marketing?” MIT Sloan Management Review, Massachusetts Institute of Technology. 14 Sept. 2010.
TED2:  http://www.youtube.com/watch?v=ogXT_CI7KRU
Miller, Evonne and Buys, Laurie and Summerville, Jennifer A. “Quantifying the social dimension of triple bottom line: Development of a framework and indicators to assess the social impact of organizations” (2007). International Journal of Business Governanceand Ethics 3(3):223 -237.
Fried, J. (1997), Changing Ethical Frameworks for a Multicultural World. New Directions for Student Services, 1997: 5–22. doi: 10.1002/ss.7701
Bain & Co, Case Interview Preparation, http://www.joinbain.com/apply-to-bain/interview-preparation/
Last updated on 07-05-2013