| Learning objectives |
The course focuses upon typical problems in large
companies and companies with direct, foreign investments. During a
series of seminars, the complexity of the management of
international affairs will be explored, analyzed and discussed. The
course does not concentrate on a single issue, but discusses
various themes and problems. Strategic as well as operational
managerial activities will be analyzed.
- Have a clear and overall understanding of Operations Management
as a field of expertise as well as the different parts it consists
of
- Show knowledge of the theories, tools, concepts, and
methodologies of Operations Management and their applications
- Understand and analyse concrete issues of Operations Management
in firms and suggest solutions to these issues
- To define the scope and limitations of Operations Management in
relation to related fields such as strategy, marketing, management
accounting, project management
- Critically apply and combine the theories, tools, concepts, and
methodologies to solve concrete problems faced by
companies
|
| Examination |
|
Managing
International Operations:
|
| Exam
ECTS |
7,5 |
| Examination form |
Oral exam based on written product
In order to participate in the oral exam, the written product
must be handed in before the oral exam; by the set deadline. The
grade is based on an overall assessment of the written product and
the individual oral performance. |
| Individual or group exam |
Group exam, max. 4 students in the
group |
|
The oral exam is individual |
| Size of written product |
Max. 10 pages |
|
Please use the formal requirements for academic
papers, which can be found on e-campus |
| Assignment type |
Synopsis |
| Duration |
Written product to be submitted on specified date and
time.
20 min. per student, including examiners' discussion of grade,
and informing plus explaining the grade |
| Grading scale |
7-step scale |
| Examiner(s) |
Internal examiner and external examiner |
| Exam period |
May/June, The exam form is ‘individual oral exam’
based on a written synopsis (individual or group). The group
synopsis shall not exceed 4 students. The maximum length of
synopsis is 10 pages. The synopsis must be submitted two weeks
before the date of the exam. An internal examiner (the teacher) and
an external examiner will be appointed as the censor for the oral
exam. |
| Make-up exam/re-exam |
Same examination form as the ordinary exam
|
Description of the exam
procedure
The individual oral exam will
cover both the synopsis itself and the theory applied.
Students will be evaluated on the basis of the oral examination and
the synopsis.
The students will be graded individually. The regular exam will be
held in May/June. The synopsis due date and the date for
the oral exam will be announced on e-campus. The make-up/re-exam
takes place in June. If a student is ill during the regular oral
exam, s/he will be able to re-use the group synopsis at
the make-up/re-exam.
|
|
| Course content and structure |
|
In this course, "Management of Operations" is
primarily seen as a question of management control as managerial
technologies are mobilized to enable co-ordination across time and
space in international firms. Thus, Managing International
Operations is oriented towards examining the configurations of
interrelations between strategy and organization, and the
managerial technologies that make them work in a routinely manner.
The scope of operations management spans the entire set of
internal and external processes in order to deliver customized
solutions to their customers and consumers (b2b and/or b2c).
Complexity increases when operations management is performed on a
global level. The decision framework consists of certain global
environmental variables such as product/process design, technology
transfer, facility location, sourcing and infrastructure.
Some of the central issues of the course are:
- The
concepts global operations management
-
Structuring global operations process networks
- Supply and
demand chains
- Design of
inter-organizational relationships and business processes
- Operations
management information systems
- Operations
philosophies (JIT, TQM, BPR)
- Product,
process and service design
- Capacity
and inventory management
-
Logistics and production strategies
- Project
management
- Quality
management approaches
-
Performance measurement of operations management
|
| Teaching methods |
| The teaching mainly takes place in large classes.
The lectures can be described as academic dialogues on central
issues confronting managers in global practices. The purpose of the
dialogue is to confront recent, pioneering theories with practical
experiences. The course includes lectures, case discussions,
workshops, and guest speakers from industries and
academia. |
| Expected literature |
|
Indicative literature.
Paton, S., Clegg, B., Hsuan, J. and Pilkington, A. (2011)
Operations Management. 1st Edition,
McGraw-Hill.
Additional literature - all accessible via CBS
library
|
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