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2015/2016  KAN-CCMVV4001U  Information Management in the Supply Chain

English Title
Information Management in the Supply Chain

Course information

Language English
Course ECTS 7.5 ECTS
Type Elective
Level Full Degree Master
Duration One Quarter
Start time of the course Autumn, First Quarter
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for MSc in Economics and Business Administration
Course coordinator
  • Arisa Shollo - Department of Operations Management (OM)
Teachers: Arisa Shollo,

Kontaktinformation: https:/​/​e-campus.dk/​studium/​kontakt eller Contact information: https:/​/​e-campus.dk/​studium/​kontakt
Main academic disciplines
  • Information technology
  • Organization
  • Supply chain management and logistics
Last updated on 02-03-2015
Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors: At the end of the course and the oral exam the students must be able to:
  • Describe how current information technology affects the business environment, business models and the value chain
  • Define enterprise applications, describe its components, and understand the challenges of its management
  • Be familiar with the processes involved in planning, developing, and implementing information systems like ERP, CRM, SCM and e-procurement
  • Understand the role of information management in supporting the business processes in the functional areas within an organization
  • Understand how information management can be used to manage organizational knowledge, enhance an organization’s efficiency, aid in decision making, and create a strategic competitive advantage.
Information Management in the Supply Chain:
Exam ECTS 7,5
Examination form Oral exam based on written product

In order to participate in the oral exam, the written product must be handed in before the oral exam; by the set deadline. The grade is based on an overall assessment of the written product and the individual oral performance.
Individual or group exam Individual
Size of written product Max. 5 pages
The synopsis can be written in groups - max. 4 students in the group. However, for groups the max. number of pages increases to 10 pages.
Assignment type Synopsis
Written product to be submitted on specified date and time.
20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Preparation time No preparation
Grading scale 7-step scale
Examiner(s) Internal examiner and second internal examiner
Exam period Autumn
Make-up exam/re-exam
Same examination form as the ordinary exam
Course content and structure

The purpose of the course is to offer the students the opportunity to develop their skills to understand the concepts, skills, tools, and opportunities that surround the use of information technology in the supply chain.
The rise of global commerce and the usage of Information Technology (IT) have among others changed the way companies are doing business.  With the rapid spread of the standard IT solutions that cover entire businesses and their supply chains, it is the focal firm's challenge to ensure that these solutions are optimized. The course will show how information management and the information technology perspective can be put in relation to the various challenges in supply chains. It discusses how information technology can contribute to the optimization of supply chains and how sustainable competitive advantage can be achieved. The course content applies SCM and logistics theories on enterprise application such as ERP, CRM, IOS, PLM, E-procurement, RFID and GTM systems. The role of net-based solutions in supply chain management and operations management are introduced and discussed. This course also acknowledges the major problems with implementing information systems which deliver value to the business. It explores the reasons for these problems and management solutions to reduce these problems.

Teaching methods
Research and theory based lectures are mixed with exercises and cases. The lectures provide the students with the necessary understanding and practice. Through cases the students learn how to apply theory and practice. Student involvement is an integral part of the course. The course offers plenty of opportunities for students to participate actively through discussions and casework. They get plenty of opportunity to identify and solve problems by apply theory to practical issues (e.g., team presentation, group discussions and company presentations).
Further Information

This course is a part of a Minor in: IT.Based Management of supply Chains and Implementation

Changes in course schedule may occur

Expected literature

Boldon and Carter (2013), Lost in translation/ Managing multi-lingual A/V and metadata in the digital supply chain. Journal of Digital Media Management
Lee, H. (2010)  Don't Tweak Your Supply Chain -- Rethink it, Harvard Business Review.
Lim et al (2013), RFID in the Warehouse: A Literature Analysis (1995–2010) of its Applications, Benefits, Challenges and Future Trends
Misdolea, R. (2010) Decision Support System and Customer Relationship Management as Components of the Cybernetic System Enterprise, Informatica Economica, vol. 14, no. 1.
Nyman (2012) An Exploratory Study of Supply Chain Management IT Solutions (2012) 2012 45th Hawaii International Conference on System Sciences
Popovic, A, et al (2010) Conceptual Model of Business Value of Business Intelligence Systems, Management, vol.15,1, pp. 5-30
Tarantilis et al. (2008)  A Web-based ERP system for business services and supply chain management: Application to real-world process scheduling
Warr and Good (2011), Is the music industry stuck between rock and a hard place? The role of the Internet and three possible scenariosJournal of Retailing and Consumer ServicesVolume 18, Issue 2, March 2011, Pages 126–131

Last updated on 02-03-2015