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2016/2017  KAN-CCMVV4001U  Information Management in the Supply Chain

English Title
Information Management in the Supply Chain

Course information

Language English
Course ECTS 7.5 ECTS
Type Elective
Level Full Degree Master
Duration One Quarter
Start time of the course Autumn, First Quarter
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for MSc in Economics and Business Administration
Course coordinator
  • Arisa Shollo - Department of Operations Management (OM)
Teachers: Arisa Shollo, Till Winkler, Andreas Wieland

Kontaktinformation: https:/​/​e-campus.dk/​studium/​kontakt eller Contact information: https:/​/​e-campus.dk/​studium/​kontakt
Main academic disciplines
  • Globalization and international business
  • Information technology
  • Supply chain management and logistics
Last updated on 05-04-2016
Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors: At the end of the course and the oral exam the students must be able to:
  • Describe how current information technology affects the business environment, business models and the value chain
  • Define enterprise applications, describe its components, and understand the challenges of its management
  • Be familiar with the processes involved in planning, developing, and implementing information systems like ERP, CRM, SCM and e-procurement
  • Understand the role of information management in supporting the business processes in the functional areas within an organization
  • Understand how information management can be used to manage organizational knowledge, enhance an organization’s efficiency, aid in decision making, and create a strategic competitive advantage.
Information Management in the Supply Chain:
Exam ECTS 7,5
Examination form Oral exam based on written product

In order to participate in the oral exam, the written product must be handed in before the oral exam; by the set deadline. The grade is based on an overall assessment of the written product and the individual oral performance.
Individual or group exam Oral group exam based on written group product
Number of people in the group 2-4
Size of written product Max. 10 pages
Definition of number of pages:
Groups of
2 students 5 pages max.
3-4 students 10 pages max

Students who wish to have an individual exam might be able to write a term paper in the course. Please see the cand.merc. rules for term papers for more information.
Assignment type Synopsis
Written product to be submitted on specified date and time.
15 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Preparation time No preparation
Grading scale 7-step scale
Examiner(s) Internal examiner and second internal examiner
Exam period Autumn
Make-up exam/re-exam
Same examination form as the ordinary exam
Re-take exam is to be based on the same report as the ordinary exam:

* if a student is absent from the oral exam due to documented illness but has handed in the written group product she/he does not have to submit a new product for the re-take.

* if a whole group fails the oral exam they must hand in a revised product for the re-take

* if one student in the group fails the oral exam the course coordinator chooses whether the student will have the oral exam on the basis of the same product or if he/she has to hand in a revised product for the re- take.
Course content and structure

The purpose of the course is to offer the students the opportunity to develop their skills to understand the concepts, skills, tools, and opportunities that surround the use of information technology in the supply chain.
The rise of global commerce and the usage of Information Technology (IT) have among others changed the way companies are doing business.  With the rapid spread of the standard IT solutions that cover entire businesses and their supply chains, it is the focal firm's challenge to ensure that these solutions are optimized. The course will show how information management and the information technology perspective can be put in relation to the various challenges in supply chains. It discusses how information technology can contribute to the optimization of supply chains and how sustainable competitive advantage can be achieved.

We will discuss the dominant technologies traditionally used to extract intelligence in planning, forecasting, scheduling and managing supply chains. The entire gamut of information systems e.g. ERP, CRM, APS, BI systems, will be introduced through description and discussions. We will then explore the emerging new technologies such as Internet of Things, Big Data, E-commerce, Cloud Computing, RFID that enable firms to innovate in their business models through dynamic engagement with their supply partners in evolving global supply networks.

This course also acknowledges the major problems with implementing information systems which deliver value to the business. It explores the reasons for these problems and management solutions to reduce these problems.

Teaching methods
Research and theory based lectures are mixed with exercises and cases. The lectures provide the students with the necessary understanding and practice. Through cases the students learn how to apply theory and practice. Student involvement is an integral part of the course. The course offers plenty of opportunities for students to participate actively through discussions and casework. They get plenty of opportunity to identify and solve problems by apply theory to practical issues (e.g., team presentation, group discussions and company presentations).
Student workload
Lectures in class 25 hours
Preparation for lectures 44 hours
Synopsis 37 hours
Preparation for exam 100 hours
Further Information

This course is a part of a Minor in: Supply Chain Intelligence - An applied perspective

Changes in course schedule may occur

Expected literature

Nyman (2012) An Exploratory Study of Supply Chain Management IT Solutions (2012) 2012 45th Hawaii International Conference on System Sciences
Popovic, A, et al (2010) Conceptual Model of Business Value of Business Intelligence Systems, Management, vol.15,1, pp. 5-30

Tarantilis et al. (2008)  A Web-based ERP system for business services and supply chain management: Application to real-world process scheduling

Boldon and Carter (2013), Lost in translation/ Managing multi-lingual A/V and metadata in the digital supply chain. Journal of Digital Media Management
Lee, H. (2010)  Don't Tweak Your Supply Chain -- Rethink it, Harvard Business Review.
Lim et al (2013), RFID in the Warehouse: A Literature Analysis (1995–2010) of its Applications, Benefits, Challenges and Future Trends
Misdolea, R. (2010) Decision Support System and Customer Relationship Management as Components of the Cybernetic System Enterprise, Informatica Economica, vol. 14, no. 1.
Warr and Good (2011), Is the music industry stuck between rock and a hard place? The role of the Internet and three possible scenariosJournal of Retailing and Consumer ServicesVolume 18, Issue 2, March 2011, Pages 126–131

Last updated on 05-04-2016