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2016/2017  KAN-CKOMO1062U  Marketing Campaigns - Managing communication campaigns

English Title
Marketing Campaigns - Managing communication campaigns

Course information

Language English
Course ECTS 15 ECTS
Type Mandatory offered as elective
Level Full Degree Master
Duration One Semester
Start time of the course Spring
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for BSc/MSc in Business Administration and Organizational Communication, MSc
Course coordinator
  • Fabian Csaba - Department of Management, Society and Communication (MSC)
Main academic disciplines
  • Communication
  • Marketing
  • Strategy
Last updated on 24-06-2016
Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors: The student must demonstrate ability to:
  • reflect upon campaigns (a) as an institution and form of organization in communication practice (b) and the different ways they are conceived across communication disciplines (PR, advertising, IMC, public communication e.g.)
  • design, coordinate and implement effective communication campaigns (a) selecting, applying and linking relevant theories and methods (b) motivating choice of theories and methods
  • identify and articulate campaign objectives (a) with reference to communication strategy (b) and corporate strategy
  • carry out stakeholder analysis (a) identify relevant stakeholders (b) relate stakeholder interests and campaign purposes
  • carry out market analysis, focusing on consumer insights (a) designing and conducting empirical studies (b) basing campaign proposals on empirical studies
  • developing campaign proposal and plan for implementation, (a) identifying target audiences and communication strategies (b) select and apply relevant campaign targets
  • consider central issues of campaign management, including (a) media strategy, (b) creative input (c) budgeting, (d) intercultural integration/adaptation/coordination, (e) sustainability and ethics, (f) campaign organization and coordination
  • evaluate campaign effectiveness (a) choose, apply, and justify appropriate criteria of evaluation, (b) choose and justify relevant empirical data, (c) propose improvements of campaigns based on evaluations
  • communicate results in a scientifically valid manner, including: (a) proper and consistent use of academic language, (b) correct use of references, (c) presenting all parts of the assignment in a coherent and well-argued manner
Marketing Campaigns - Managing communication campaigns:
Exam ECTS 15
Examination form Oral exam based on written product

In order to participate in the oral exam, the written product must be handed in before the oral exam; by the set deadline. The grade is based on an overall assessment of the written product and the individual oral performance.
Individual or group exam Individual oral exam based on written group product
Number of people in the group 2-5
Size of written product Max. 20 pages
If the student writes alone, the length of written assignment must be max. 10 standard pages, 20 pages for groups of 2-5 students.

Individual oral examination based on written assignment carried out in groups of 2-5 students (3-5 students is recommended). The written assignment is based on a given case and consists of evaluation of existing campaign and proposition of a new one.

Duration of written assignment: 5 working days
Length of written assignment: max. 20 standard pages. Students who write alone must write max. 10 standard pages.
Oral exam: 20 minutes (including marking)
Assignment type Written assignment
Written product to be submitted on specified date and time.
20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Preparation time No preparation
Grading scale 7-step scale
Examiner(s) Internal examiner and second internal examiner
Exam period Summer
Make-up exam/re-exam Home assignment - written product
Size of written product: Max. 20 pages
Assignment type: Written assignment
Duration: Written product to be submitted on specified date and time.
Course content and structure

Course content
The course investigates campaigns as institutions and organizing devices in market communication in practice. It confronts students with challenges, roles, relationships and inputs of different actors in the process of developing and executing campaigns from initiation to evaluation and follow-up. The aim is to enable students to contribute in various capacities to produce effective marketing communication and reflect upon the strategic context, social dynamics, specialist skills and knowledge of campaign work. 

The course examines various types of communication campaigns (in terms of e.g. objectives, openness and level of engagement, media, sector), while exploring trends towards convergence and more agile, interactive, precisely targeted, cross media, content-driven approaches anchored in digital media. The course places particular emphasis on the actors at various levels and organizational arrangements behind campaigns, (marcom) departmental authority and mandate, client-agency relations, affiliation of professionals to communities of practice and peer networks, audience and customer or other stakeholder groups, account teams and project groups whether organizations (such as advertising agencies, marketing and corporate communication departments, media providers), groups (account teams, consumer or activities) and professionals (CMOs, account managers, account planners, creative workers, digital and media specialists) .

Finally, the course has a methodological component focusing on the one hand qualitative methods for generating insights into target consumers and audience responses to inform creative development as well as quantitative methods of data gathering for tracking and documenting the impact of campaigns. The methodological part consists of theoretical and hands-on elements of field work and data analysis.
Teaching methods
The teaching of the course consists of lectures, case discussion tutorials, and method workshops. Guest lecturers will introduce and discuss contexts, organization, processes and outcomes of campaigns. A key learning activity is the live case pitch, which simulate campaign development and coordination. It pits opposing student 'agency' groups guided by tutorial lecturers against each other in a competitive pitches for the account of a real case company.  .

Teaching methods
Lectures, seminars (case), live case pitch-assignment, workshops (methodology)
Student workload
Lectures 24 hours
Seminars 26 hours
Workshops 10 hours
Preparation 160 hours
Assignments (cases and live case) 50 hours
Exam 142 hours
Total 412 hours
Expected literature


Hackley, C. & A.R. Hackley (2014), Advertising and promotion. An integrated marketing communications approach. London: Sage.




Andersen, S. E., & Johansen, T. S. (2014). Cause-related marketing 2.0: Connection, collaboration and commitment. Journal of Marketing Communications, 1-20

Belk, R., Fischer, E., & Kozinets, R. V. (2012). Qualitative consumer and marketing research. Sage. 1-15, 31-91


Cornelissen, J. (2011). Corporate Communication. A Guide to Theory and Practice. London: Sage. chapter 2.

Couldry, N. and Turow, J. (2014) “Advertising, big data and the clearance of the public realm: marketers' new approaches to the content subsidy”. International Journal of Communication, 8 . pp. 1710-1726

Goldenberg, J. & Mazursky (2007), “Advertising Creativity: Balancing Surprise and Regularity”, Chapter 18 in Tellis, G. & Ambler, T., The Sage Handbook of Advertising. London: Sage Publications, 283-299

Grabher, Gernot (2002) The Project Ecology of Advertising: Tasks, Talents & Teams. Regional Studies. 36:3, 245-262.

McLeod, C. et al. (2011), “Pot Noodles, Placements and Peer Regard: Creative Career Trajectories and Communities of Practice in the British Advertising Industry”. British Journal of Management, Vol. 22, 114–131


Moriarty & Schultz (2012), “Four Theories of How IMC works” Rodgers, S., & Thorson, E. (Eds.). (2012). Advertising theory. London: Routledge. 491-505


Moss, Danny (2011), "Strategy-Making and Planning in the Communications Context." In Public Relations: A Managerial Perspective (2011): 111.


Ots, M., & Nyilasy, G. (2015). “Integrated Marketing Communications (IMC): Why Does It Fail?”. Journal of Advertising Research, 55(2), 132-145.


Park, Hyun-Soo, et al. (2012), “Marketing's accountability and internal legitimacy: Implications for firm performance”, Journal of Business Research, Volume 65, Issue 11, November, 1576-1582

Peters, Kay et al. (2013) “Social Media Metrics — A Framework and Guidelines for Managing Social Media”, Journal of Interactive Marketing, Volume 27, Issue 4, November 2013, Pages 281-298


Storey, Richard & Edith Smith (2007), “The Creative Brief and its Strategic Role in the Campaign Development Process”, Chapter 11 in Tellis, G. & Ambler, T., The Sage Handbook of Advertising. London: Sage Publications, 171-183.


Turnbull, S. (2014). “The Pitch Process: Toward a Greater Understanding of How Clients Select Their Advertising Agencies”. International Journal Of Research In Business And Technology, 5(2), 603-608.


Turnbull, S. & Wheeler, C. (2015). “The advertising creative process: A study of UK agencies”. Journal of Marketing Communications, (ahead-of-print), 1-19.

Visconti, Luca & M. Ucok-Hughes (2012) “Segmentation and Targeting Reloaded” in Penaloza, Toulouse & Visconti (ed.) Marketing Management: A Cultural Perspective. 955-314

Waller, D.S. (2004), “Developing an account-management lifecycle for advertising agency-client relationships”, Marketing Intelligence & Planning, Vol. 22 Iss: 1, 95 – 112.

West, D., Caruana, A., & Leelapanyalert, K. (2013). “What Makes Win, Place, or Show? Judging Creativity in Advertising at Award Shows”. Journal of Advertising Research, 53(3), 1-23.
The Pepsi Refresh Project: A Thirst for Change
Michael I. Norton; Jill Avery
English PDF | 512018-PDF-ENG              
MINI USA: Finding a New Advertising Agency (A)
David B. Godes
English PDF | 508041-PDF-ENG              
Vestas' World of Wind
Thomas Steenburgh; Elena Corsi
English PDF | 511121-PDF-ENG              
Sephora Direct: Investing in Social Media, Video, and Mobile
Elie Ofek; Alison Berkley Wagonfeld                           
English PDF | 511137-PDF-ENG
Clearblue pregnancy test
Douglas Holt & Douglas Cameron (2010)
in Cultural Strategy. 195-219 (in compendium)                                 
MINI USA: Finding a New Advertising Agency (B)
David B. Godes
English PDF | 508042-PDF-ENG•                                  

Last updated on 24-06-2016