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2016/2017  KAN-CSOLO3000U  Organizing Technologies

English Title
Organizing Technologies

Course information

Language English
Course ECTS 7.5 ECTS
Type Mandatory
Level Full Degree Master
Duration One Quarter
Start time of the course Second Quarter
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for MSc in Economics and Business Administration
Course coordinator
  • Peter Skærbæk - Department of Accounting and Auditing (AA)
Main academic disciplines
  • Organization
  • Accounting
  • Strategy
Last updated on 17-08-2016
Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors: At the exam, students should be able to:
  • Critically reflect on implications of the theories of organizing processes and technologies for managing in organizations
  • Explain theories of sensemaking and framing, and how they relate to each other
  • Account for how the theories in the course may be used to understand the dynamics of organizing processes
  • Account for various perspectives on technology and organizing
  • Identify and analyze how different types of technologies are constitutive elements of Strategy-making, Organizational practices, and Leadership/management
Course prerequisites
The course must be taken together with Organizing Processes, as they have a common exam.
Examination
Organizing Technologies in Conjunction with Organizing Processes:
Exam ECTS 15
Examination form Oral exam based on written product

In order to participate in the oral exam, the written product must be handed in before the oral exam; by the set deadline. The grade is based on an overall assessment of the written product and the individual oral performance.
Individual or group exam Individual oral exam based on written group product
Number of people in the group max. 5
Size of written product Max. 15 pages
10 pages for a single student.
Assignment type Project
Duration
Written product to be submitted on specified date and time.
20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Preparation time No preparation
Grading scale 7-step scale
Examiner(s) Internal examiner and second internal examiner
Exam period Winter
Make-up exam/re-exam
Same examination form as the ordinary exam
Make-up/re-exam will take place in the Fall with a report submission deadline in October. If the student did not pass the regular exam, a new or a revised project, cf. advice from the examiner of the ordinary exam, must be handed in by the new deadline.
* if a student is absent from the oral exam due to documented illness but has handed in the written group product she/he does not have to submit a new product for the re-take. However the group product must be uploaded once again on Digital Exam.
* if a whole group fails the oral exam they must hand in a revised product for the re-take.
* if one student in the group fails the oral exam the course coordinator chooses whether the student will have the oral exam on the basis of the same product or if he/she has to hand in a revised product for the re- take.
Course content and structure

Accounting technologies and technologies in a broader sense, play a crucial role in organizations and organizing processes. Rather than being neutral tools to solve problems (or instruments to steer processes), they can be considered transformative of organizational realities. To provide an understanding of the constitutive role of technology in organizing, this course introduces the material and practice turn in social science and organization and accounting studies. The aim of the course is to support students in identifying and analyzing how various (accounting) technologies are part of Strategy-making, Organizational practices, and Leadership/management, and to use these insights in relation to understand how they become part of practices in organizations. In a more popular sense the aim is to learn about how accounting technologies (inscriptions and devices) become part of strategy making or other organizational transformations, to show and discuss specific practices and to learn how practitioners calculate when changing organizations.
The course offers a very broad conception of technology. It places emphasis on technologies for managing economic aspects and the quantification of organizational life, for instance the tools that organizations use to make themselves controllable, transparent and accountable, such as user satisfaction surveys, cost calculations, evaluations, risk management, etc.

 

Content:
The course covers four dimensions:

 

  1. The material turn in organization and accounting studies is introduced, as a background for understanding the relationships between:
  2. Accounting technologies and Strategy (The role of accounting to strategy and the like)
  3. The role of technology in organizational transformations and developments (for instance, the role of calculations in outsourcing processes)
  4. Technology and Leadership/management (how technologies are used to underpin leadership and management).


The first part of the course introduces various perspectives on technologies and organizing – the so called material and practice turn, and establishes a broad understanding of ‘technology’. We critically examine the claim that technology tends to be left out of the picture when managers discuss strategy, organizational processes and leadership/management in organizations. We then reflect on how we may use insights from the material and practice turn in social science to broaden the view of strategy, organization and leadership. In particular, the notion of performativity – i.e. how economic theories participate in performing organizational practices - will allow us to open up otherwise naturalized technologies and reflect upon how they play a part in the constitution of organizational realities.
The rest of the course is divided into three sections, each discussing how strategy, organizational processes and leadership/management are closely intertwined with various technologies. Each session explores a particular type of technology, to provide empirically rich examples of how otherwise unobtrusive elements of organizations and businesses play a decisive role for their constitution and conduct. The cases also serve to illustrate how development and implementation processes may benefit from an understanding of the organizing role of technologies.

Overlap with the course Organizing Processes

Both Organizing Processes (OP) and Organizing Technologies (OT) focus on the role of various of technologies in maintaining and transforming organizations. OT concentrates on the role of technologies, and draws extensively on Actor-network Theory. OP includes technologies in a narrower sense, by focusing on material framing of organizing processes. The theories used in OP are analytically consistent with those used at OT. The OP and OT courses are integrated in a shared workshop

Teaching methods
Dialogue-based lectures and case discussions. A workshop will be held with Organizing Processes.
Student workload
Lectures 33 hours
Readings and preparation for the exam 173 hours
Expected literature

Callon, M. (1998). The Laws of the market. Blackwell Publishers.
Callon, Michel (1986). Some elements of a sociology of translation: domestication of the scallops and the fishermen of St Brieuc Bay in J. Law, Power, action and belief: a new sociology of knowledge? Routledge, London, pp. 196-223
Chapman, C., Chua, W.F and Mahama, H. (2015). Actor-Network-Theory and strategy as practice. In D. Golsorkhi, L. Rouleau, D. Seidl and E. Vaara (Eds., Cambridge Handbook of Strategy as Practice, (pp. 267-282). 2nd Edition.

Hayne, C. and Free, C. (2014). Hybridized professional groups and institutional work: COSO and the rise of enterprise risk management, Accounting, Organizations and Society, 39, 309-330.
Tryggestad, K.( 2005).Technological strategy as macro-actor: How humanness might be made of steel. In B. Czarniawska and T. Hernes. Actor-Network-Theory and Organizing, , Liber and Copenhagen Business School Press.

Power, M. (1996). Making things auditable. Accounting, Organizations and Society, 21(2/3), 289-315
Skærbæk & Tryggestad (2010). The role of accounting devices in performing corporate strategy. In Accounting, Organizations and Society 35, 108-124
Skærbæk, P. & S. Thorbjørnsen (2007). The commodification of the Danish Defence Forces and the troubled identities of its officers. Financial Accountability & Management, 23(3), 0267-4424
Christensen, M., Skærbæk, P. and Tryggestad, K. (2016). The active role of in vitro and in vivo forms of accounting inscriptions in military outsourcing trials of strength, Working Paper .

Christensen, M. and Skærbæk, P. (2010). Consultancy outputs and the purification of accounting technologies. Accounting, Organization and Society, 35, pp. 524-545.

Last updated on 17-08-2016