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2017/2018  BA-BHAAV2003U  Google, Ebay, Amazon – Management Challenges in Networked Businesses

English Title
Google, Ebay, Amazon – Management Challenges in Networked Businesses

Course information

Language English
Course ECTS 7.5 ECTS
Type Elective
Level Bachelor
Duration One Quarter
Start time of the course Second Quarter
Timetable Course schedule will be posted at calendar.cbs.dk
Max. participants 150
Study board
Study Board for BSc in Economics and Business Administration
Course coordinator
  • Christina Lubinski - MPP
Contact information: student hub
Main academic disciplines
  • Entrepreneurship
  • Globalization and international business
  • Management
Last updated on 25-08-2017

Relevant links

Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors:
  • define different types of networked businesses and their characteristics;
  • correctly use analytical frameworks and concepts to analyze networked businesses based on the required readings;
  • have the ability to generate management-relevant insights into how theories from the required readings can help assess business opportunities and risks but also reflect on their limitations;
  • discuss the competitive dynamics in industries with networked businesses.
Google, Ebay, Amazon - Management Challenges in Networked Business:
Exam ECTS 7,5
Examination form Home assignment - written product
Individual or group exam Individual exam
Size of written product Max. 15 pages
Assignment type Case based assignment
Duration 48 hours to prepare
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Winter
Make-up exam/re-exam
Same examination form as the ordinary exam
Description of the exam procedure

The exam is a written home assignment. The students will be assigned a case study of a networked business and will be asked to write an essay based on the case.

Course content and structure

Google, eBay and Amazon have one thing in common: their business is providing a platform that facilitates users’ interaction. The success and failure of these business models depend to a large degree on the number of people using the platform and the “network effects” between them. Understanding networked businesses, their unique management challenges and competitive dynamics is crucial for students interested in a career in any such industry.


Networked businesses comprise a large and rapidly growing share of the world economy. Such businesses in the computer, consumer electronics, media and internet sector comprise the heart of the so-called “New Economy.” Network effects are at the core of a series of improbable success stories, such as the intense growth of the smartphone-based car service Uber, the enormous user numbers of the Chinese auctioning site Taobao, and the massive advertising revenue that Facebook realized in recent years.


Networked businesses face distinctive management challenges, which differ from those found in traditional manufacturing and service industries. Familiar rules for marketing and strategy may not apply. Pricing strategies for example follow different rules and platform providers often price their products and services below cost – or even given them away for free. Traditional barriers to entry may no longer hold. Many of the industries gravitate towards “winner-take-all” competition. They have room for only few large players outperforming all of their competitors, as the spectacular success stories of Facebook, eBay, Uber and Google show.


The course introduces concepts and frameworks to analyze networked business models and provides a foundation for strategic decision making in them. Using the Harvard Business School case study method, students will discuss real-life cases, their successes, failures and options for the future. After completing the course, student will be able to systematically analyze different networked businesses and evaluate the economic, technological and public policy context for the development of such businesses.

Teaching methods
Lectures and case study discussions.
Feedback during the teaching period
Office hours for feedback.
Expectation horizon (for exam) and frequent mistakes to be communicated after the exam.
Online feedback on case discussions in video format.
Student workload
Preparation 154 hours
Teaching 36 hours
Examination 16 hours
Expected literature

Harvard Business School case studies and conceptual notes (to be downloaded.)


Eisenmann, T., Parker, G., & Alstyne, M. W. 2006. Strategies for Two-Sided Markets. Harvard Business Review, 84(10): 92-101.


Parker, G., Van Alstyne, M., & Choudary, S. P. 2016. Platform Revolution: How Networked Markets are Transforming the Economy and How to Make them Work for You. New York: W. W. Norton.

Last updated on 25-08-2017