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2017/2018  BA-BINMO1026U  Communication and Knowledge Management

English Title
Communication and Knowledge Management

Course information

Language English
Course ECTS 7.5 ECTS
Type Mandatory
Level Bachelor
Duration One Quarter
Start time of the course Spring, Third Quarter
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for BA in Information Management
Course coordinator
  • Attila Marton - DIGI
Main academic disciplines
  • Communication
Last updated on 29-05-2017

Relevant links

Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors:
  • explain concepts of knowledge management and illustrate them with examples
  • apply concepts to analyse the challenges of communicating knowledge
  • explain empirical findings and practical problems with regards to the communication of knowledge
  • compare and contrast fundamental assumptions, possibilities and limitations of theories and concepts
  • assess and criticise the scope of theories and concepts as well as their relevance for practice
Communication and Knowledge Management:
Exam ECTS 7,5
Examination form Home assignment - written product
Individual or group exam Individual exam
Size of written product Max. 10 pages
Assignment type Written assignment
Duration Written product to be submitted on specified date and time.
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Spring
Make-up exam/re-exam
Same examination form as the ordinary exam
Course content and structure

The course addresses the key challenge of sharing and communicating knowledge in organizational settings by critically examining theoretical concepts and empirical cases. In detail, the course aims to provide provisional answers to some very basic questions: what is “knowledge”, what is “knowledge communication”, why is it a problem, how did it become one, and what can we do about it? Having sketched the big picture, a number of theories and concepts are introduced that offer a more nuanced understanding of specific problem areas, such as the causes for miscommunication between so-called “experts” and “lay-people” or between members of different occupational and organizational subcultures. Against this backdrop, notions like “boundary objects” and “communities of practice” will be discussed as they afford alternative approaches towards similar problems. Throughout, the focus will shift back and forth between explaining problems in theory and addressing them in practice.

Teaching methods
Based on the principles of student-centred learning, the learning methods will be a mix of interactive lectures, case studies, practical exercises as well as group and class discussions.
Feedback during the teaching period
Feedback will be given in written form attached to the grade.
Feedback is further given in workshops.
Student workload
Lectures and Workshops 36 hours
Preparing Classes 104 hours
Project Work 12 hours
Preparing and doing exam 54 hours
Total 206 hours
Expected literature

The compulsory readings are accessible online through CBS library.

Last updated on 29-05-2017