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2018/2019  BA-BSSIO1013U  Service Innovation and sustainability

English Title
Service Innovation and sustainability

Course information
Language English
Course ECTS 7.5 ECTS
Type Mandatory
Level Bachelor
Duration One Quarter
Start time of the course Third Quarter
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for BSc in Service Management
Course coordinator
  • Adriana Budeanu - Department of Management, Politics and Philosophy (MPP)
Teacher: Adriana Budeanu (MPP)
Main academic disciplines
  • CSR and sustainability
  • Innovation
  • Service management
Teaching methods
  • Face-to-face teaching
Last updated on 14-12-2018

Relevant links
Learning objectives
  • To explain and discuss main approaches that are relevant for examining links between innovation and sustainability
  • To select and explain the choice of frameworks and theories from the course, for the analysis of practical cases
  • To relate and compare theories, perspectives and frameworks presented during the course
  • To address and provide arguments for the feasibility and sustainability benefits of their project
Prerequisites for registering for the exam (activities during the teaching period)
Number of compulsory activities which must be approved: 1
Oral presentations etc.
The compulsory assignment will include group presentation(s) and the provision of peer feedback in class. A detailed description of the compulsory activity will be given in the beginning of the course.

In order for students to participate in the final examination of the course, it is a condition that the oral group presentation has been carried out and passed within a set deadline.

If a student that has carried out the oral group presentation within the set deadline, but failed to pass the oral group presentation, the student will be offered a make-up activity for the failed presentation, that must be passed within a new set deadline prior to the ordinary exam.

However, it is a precondition that the student has made an attempt to pass the oral group presentation within the first set deadline, unless it can be documented that lack of submission/participation was caused by illness or similar circumstances
Examination
Service Innovation and Sustainability:
Exam ECTS 7,5
Examination form Home assignment - written product
Individual or group exam Group exam
Please note the rules in the Programme Regulations about identification of individual contributions.
Number of people in the group 2-3
Size of written product Max. 15 pages
Assignment type Written assignment
Duration Written product to be submitted on specified date and time.
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Spring
Make-up exam/re-exam Oral Exam
Duration: 20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Preparation time: No preparation
Examiner(s): If it is an internal examination, there will be a second internal examiner at the re-exam. If it is an external examination, there will be an external examiner.
Description of the exam procedure

The fulfilment of requirements specified for the mandatory activity is a condition for entering the regular exam.

The group project runs throughout the course and will be submited at a specified date/time.

The students are responsible for creating their own groups. Individual projects are not accepted for this course. Students that do not have a group by a given date, will be grouped randomly by CBS administration.

The fulfilment of requirements specified for the mandatory activity is a condition for entering the regular exam.

 

Make-up/ re-exam: The exam is in the full curriculum

 

 
Course content and structure

This course provides students with conceptual frameworks and theoretical knowledge that are relevant for critically examining how innovation in service organizations  contributes to sustainable development.

 

The course takes the perspective of innovation as an approach to problem-solving, and focuses on challenges raised by social and environmental aspects relevant for business organizations. Such challenges have strategic, managerial, financial and political consequences that will be analyzed and discussed during the course. Aspects such as resource scarcity or the excessive amounts of wastes generated during the provision and consumption of products or services are analysed as opportunities for business innovation. Social innovation and entrepreneurship offer complementary perspectives for understanding corporate renewal and competitiveness.
Description of the teaching methods
The course combines theoretical knowledge, case studies and analytical tools to examine and discuss sustainable innovations in service contexts. The course will use a problem-solving approach to teaching.
Feedback during the teaching period
Students will receive feedback on the readings and course work, through active participation in class activities. Therefore, students are expected to attend lectures, to come prepared and ready to actively engage in class discussions. In addition, students will receive feedback from the teacher and their peers during the class presentations. Upon appointment with the teacher, students can receive feedback during teachers’ office hours.
Student workload
Lectures 30 hours
Preparation and exam 176 hours
Further Information

The students are responsible for creating their own groups. Individual projects are not accepted for this course.

 
Expected literature

Course bibliography will be uploaded on LEARN prior to the start of the course.
Last updated on 14-12-2018