Learning objectives |
- Develop an in-depth knowledge of the main concepts, theories,
rationales and models for CSR and responsible management
- Understand the role of communications and marketing in CSR and
responsible management
- Identify the primary challenges and responsibilities of firms
as it relates to responsible management, and their connection to
(responsible) marketing and communication
- Apply the topics, concepts and literature from the course to
cases and examples and discuss their implications
- Understand the trade-offs, risks and benefits, challenges and
opportunities, etc., between different approaches, theories, and
conceptions of CSR and responsible management, both theoretically
and practically
- For the written exam product: present a logically organized
paper with stringent analysis and coherent, substantive argument.
Meet standard academic requirements regarding citation of sources,
reference lists, etc.
|
Examination |
Interdisciplinary Case 2: Responsible
Management:
|
Exam
ECTS |
7,5 |
Examination form |
Oral exam based on written product
In order to participate in the oral exam, the written product
must be handed in before the oral exam; by the set deadline. The
grade is based on an overall assessment of the written product and
the individual oral performance. |
Individual or group exam |
Individual exam |
Size of written product |
Max. 5 pages |
|
The examination is based on a written assignment
of approximately 5 pages, based on provided exam
questions. |
Assignment type |
Essay |
Duration |
Written product to be submitted on specified date and
time.
20 min. per student, including examiners' discussion of grade,
and informing plus explaining the grade |
Grading scale |
7-point grading scale |
Examiner(s) |
Internal examiner and external examiner |
Exam period |
Spring |
Make-up exam/re-exam |
Same examination form as the ordinary exam
Re-examination: If a student has
participated in answering the assignment, but has been sick at the
time of the oral examination, the re-examination will be based on a
re-submission of the original assignment.
If the student has not handed in a written assignment or has not
passed the oral exam, the retake exam will be a 15 page analysis
based on the theories, concepts and models from the course.
The students will have 7 days to answer the
assignment.
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Description of the exam
procedure
The oral defense is based on the written assignment which tasks
students with answers to one or more submitted exam questions. The
written assignment should be based on the key theories and concepts
from the course.
In the oral exam students will be admitted to 2 minutes to give
a short presentation before answering a series of questions from
the examiners. Questions can specifically relate to the written
assignment, and / or other key concepts, theories, literature or
activities of the course. The only aid students can bring in the
examination room, a copy of their written
assignment
|
|
Course content, structure and pedagogical
approach |
Companies need to communicate more and more about their efforts
to be responsible and sustainable, through communication products
as well as CSR reports and press releases, but also indirectly
through marketing choices and partnerships. First, this course
provides an introduction to key concepts and theories related to
corporate social responsibility, sustainability, and business
ethics, especially as they relate to marketing and communications.
Second, it examines real-world cases based on the relevant concepts
and models. Lastly, students will create and critique their own
communication products based on both theory and case learning.
Overall, the course aims to provide both an overview of the key
concepts and issues related to responsible management, as well as
practical insight and hands-on practice on the topic.
Topics covered on the course include:
- CSR, sustainability, and ethics
- Consumer behavior
- Marketing ethics
- CSR communications and reporting
- Comparative CSR, globalization and the marketplace
- Partnerships, alliances, and cause marketing
- Stakeholder engagement
- Data, privacy and targeted marketing
The structuring of the course is divided into lectures and
exercises, and tasks students to work in groups. Lectures will
emphasize key concepts by focusing on the major theories and
frameworks for each given topic. Each exercise will begin with
another real-world case example and discussion, designed to
highlight and operate the key issue (s) within the weekly subject.
Students will then work within a group over the duration of the
course to create, review and criticize internal and external
communication products based on a progressive case that is being
built by the exercises.
Een uniek kenmerk van deze cursus is de progressieve zaak die
weeklijks opbouwt in reactie op wekelijkse updates of
'twisten' die betrekking hebben op verantwoordelijk beheer.
This ongoing case approach is designed to foster students'
ability to grapple with vague or unclear mandates, sometimes
contradictory requests, and staying true to brand image throughout
a variety of circumstances and scenarios. Whist embedded in
practical scenarios, the case is designed to help students
operationalize key theoretical concepts and connect theory to
practice.
|
Description of the teaching methods |
The teaching will be based on lectures and
classroom exercises. |
Feedback during the teaching period |
Feedback is provided to students 1) via feedback
on weekly assignments, and 2) as part of exercise classes through
discussion and comments on oral presentations and other work
products. |
Student workload |
Course activities (including preparation) |
155 hours |
Exam (including exam preparation) |
52 hours |
|
Expected literature |
This is a preliminary reading list. The final list will be made
available on LEARN before the start of the course.
Course Textbook:
Rasche, A., Morsing, M., & Moon, J. (eds.)
(2017). Corporate Social Responsibility: Strategy,
Communication and Governance. London: Cambridge
University Press.
Example Additional Readings:
- Schroeder, JE, & Borgerson, JL (2005).
An ethics of representation for international marketing
communication. International Marketing Review , 22 (5),
578-600.
http://doi.org/10.1108/02651330510624408
- Friedman, M. (1970). A Friedman Doctrine: The Social
Responsibility of Business Is To Increase Its Profit. New York
Times Magazine , p. SM 17.
- Porter, ME, & Kramer, MR (2011).
Creating Shared Value . Harvard Business Review ,
(February), 63-77.
- Garriga, E., & Melé, D. (2004).
Corporate Social Responsibility Theories: Mapping the Territory
. Journal of Business Ethics , 53 (1/2),
51-71.
- Carrington, MJ, Neville, BA, & Whitwell, GJ (2010).
Why ethical consumers do not walk their talk: Towards a framework
for understanding the gap between the ethical purchase intentions
and actual buying behaviors of ethically minded consumers .
Journal of Business Ethics , 97 (1), 139-158.
http://doi.org/10.1007/s10551-010-0501-6
- Hansen, PG, and Jespersen, AM 2013.
Nudge and the Manipulation of Choice . European Journal of Risk
Regulation 4 (1).
- Reisch, LA and Sunstein, CR 2016. Do Europeans like nudges?
Judgment and Decision Making, Vol. 11, No. 4, July 2016, pp.
310-325.
http://journal.sjdm.org/16/16202b/jdm16202b.pdf
- Matten, D., & Moon, J. (2008).
"Implicit" and "Explicit" CSR: a Conceptual
Framework for a Comparative Understanding of Corporate Social
Responsibility . Academy of Management Review ,
33 (2), 404-424.
http://doi.org/10.5465/AMR.2008.31193458
- Strand, R., Freeman, RE, & Hockerts, K. (2014).
Corporate Social Responsibility and Sustainability in Scandinavia:
An Overview . Journal of Business Ethics , 1-15.
http://doi.org/10.1007/s10551-014-2224-6
- Maignan, I., & Ralston, DA (2002).
Corporate Social Responsibility in Europe and the US: Insights from
Businesses' Self-Presentations . Journal of
International Business Studies , 33 (3), 497-514.
http://doi.org/10.1057/palgrave.jibs.8491028
- Morsing, M., Schultz, M., & Nielsen, KU (2008). The
'Catch 22' or communicating CSR: Findings from a Danish
study. Journal of Marketing Communications , 14 (2),
97-111.
http://esc-web.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=ufh&AN=31334359&site=ehost-live
- Schoeneborn, D., & Trittin, H. (2013).
Transcending transmission: Towards a constitutive perspective on
CSR communication . Corporate Communications: An
International Journal , 18 (2), 193-211.
- Pedersen, ERG, Neergaard, P., Pedersen, JT, & Gwozdz, W.
(2013).
Conformance and deviance: Company responses to institutional
pressures for corporate social responsibility reporting .
Business Strategy and the Environment , 22 (6),
357-373.
http://doi.org/10.1002/bse.1743
- Moosmayer, D., & Fuljahn, A. (2013) "Corporate motive
and fit in cause related marketing", Journal of Product
& Brand Management , Vol. 22 Issue: 3, pp.200-207,
https://doi.org/10.1108/JPBM-04-2012-0125
- Nunan, D., & Di Domenico, M. (2013).
Market research & the ethics of big data
. International Journal of Market Research ,
55 (4), 505-520.
- Duhigg, Charles (2102)
How Companies Learn Your Secrets , New York Times
Magazine.
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