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2019/2020  KAN-CCMVI2044U  Managing Non-Profits - Learning from Principles and Practices

English Title
Managing Non-Profits - Learning from Principles and Practices

Course information

Language English
Course ECTS 7.5 ECTS
Type Elective
Level Full Degree Master
Duration Summer
Start time of the course Summer
Timetable Course schedule will be posted at calendar.cbs.dk
Max. participants 60
Study board
Study Board for MSc in Economics and Business Administration
Course coordinator
  • Course instructor: Dennis Lee, Associate Professor and Regional Advisor (Entrepreneurship), Singapore University of Social Sciences.
    Sven Bislev - Department of Management, Society and Communication (MSC)
For academic questions related to the course, please contact instructor Dennis Lee at dennisleepw@suss.edu.sg
Other academic questions: contact academic director Sven Bislev at sb.msc@cbs.dk
Main academic disciplines
  • CSR and sustainability
  • Service management
Teaching methods
  • Face-to-face teaching
Last updated on 12/11/2019

Relevant links

Learning objectives
Learning Outcomes - To achieve an A-grade (12 points), participants must be able to:
  • demonstrate a solid understanding of the characteristics of Non-Profit Organizations (NPOs) and the issues in Non-Profit Organization (NPO) management;
  • identify key characteristics and critical success factors of an NPO; and
  • suggest strategic and operational measures adequate for addressing the challenges of an NPO, defined by its internal and external contingencies.
  • Participants should demonstrate a clear grasp of what it takes to successfully manage the multi-dimensional aspects a non-profit organization by the end of the course.
Course prerequisites
A bachelor degree. Experiences in serving in a Non-profit organisation, volunteer management, fundraising, and/ or social entrepreneurship will be an advantage.
Managing Non-Profits - Learning from Principles and Practices:
Exam ECTS 7.5
Examination form Home assignment - written product
Individual or group exam Individual exam
Size of written product Max. 15 pages
Assignment type Project
Duration Written product to be submitted on specified date and time.
Grading scale 7-point grading scale
Examiner(s) One internal examiner
Exam period Summer, Ordinary exam: Home Assignment: 23/24 June-24 July 2020. Please note that exam will start on the first teaching day and will run in parallel with the course.
Retake exam: Home Assignment: 72-hour home assignment: 5–8 October 2020 – for all ISUP courses simultaneously
3rd attempt (2nd retake) exam: 72-hour home assignment: 23–26 November 2020 – for all ISUP courses simultaneously

Exam schedules available on https:/​/​www.cbs.dk/​uddannelse/​international-summer-university-programme-isup/​courses-and-exams
Make-up exam/re-exam
Same examination form as the ordinary exam
Retake exam: 72-hour home project assignment, max. 10 pages, new exam question
Exam form for 3rd attempt (2nd retake): 72-hour home project assignment, max. 10 pages, new exam question
Course content, structure and pedagogical approach

Throughout the history of societies we witness that the ability of governments to perform social tasks is very limited. Non-profit organizations (NPOs) play a profound and significant role, and are central to citizenship and society. Yet little is available to the non-profit organization to help with their leadership and management. This course seeks to equip participants with an understanding of NPOs and the necessary knowledge and skills to manage them effectively.
Participants will be brought through and develop an understanding of the various issues in managing non-profit organizations, including Strategic Concepts that matters to Nonprofits, Volunteer Management System (VMS), Fund Development, Donors Cultivation, (Servant and Legislative) Leadership and Building Innovation Capacity in Nonprofits. Social enterprises and social entrepreneurship will also be discussed.



Preliminary assignment: Participants will be asked to discuss the differences between a NPO and a business enterprise, and then to do two tasks (sketch out the social ecosystem of a Danish NPO and state its vision and mission).
Class 1: Organization Mission
Class 2: Mission to Performance
Class 3: Marketing Non-Profits
Class 4: Fund Development (1) - Developing Fundraising Strategies
Class 5: Fund Development (2) - Donor cultivation
Class 6: Managing Performance
Feedback activity: Revision (with questions and answers) feedback from students on classes 1-6 (approx. 30 mins) to check understanding of course content and effectiveness of pedagogy.
Class 7: People and Culture - Volunteer Development and Management
Class 8: Capacity Development of NPOs
Class 9: The Social Entrepreneur
Class 10: Social Enterprises
Class 11: Putting it all together - A case study

Description of the teaching methods
Lectures, discussions, readings and cases.
Feedback during the teaching period
Revision (with questions and answers) feedback from students on classes 1-6 (approx. 30 mins) to check understanding of course content and effectiveness of pedagogy.

Home Project Assignments/mini projects are based on a research question (problem formulation) formulated by the students individually. Approval deadline will be defined by the instructor. Hand-in of the problem formulation directly to the instructor by the 3rd teaching week.
Student workload
Preliminary assignment 20 hours
Classroom attendance 33 hours
Preparation 126 hours
Feedback activity 7 hours
Examination 20 hours
Further Information

Preliminary Assignment: To help students get maximum value from ISUP courses, instructors provide a reading or a small number of readings or video clips to be read or viewed before the start of classes with a related task scheduled for class 1 in order to 'jump-start' the learning process.


Course timetable is available on https://www.cbs.dk/uddannelse/international-summer-university-programme-isup/courses-and-exams


We reserve the right to cancel the course if we do not get enough applications. This will be communicated on https://www.cbs.dk/uddannelse/international-summer-university-programme-isup/courses-and-exams end March 2020.


Expected literature

Mandatory readings:


Good to Great and the Social Sectors
(A Monograph to Accompany Good to Great)
Collins, J. - Jim Collins Edition/year 2005
ISBN 978-0-9773264-0-2




Additional relevant readings:

Part Two - pp 53-98; and Part Three - pp 107-138 in
Managing the Nonprofit Organization – Principles and Practices
Drucker, Peter F. - HarperCollins Edition/year 2010/2013
ISBN 0-06-085114-7 and 978-0-06-085114-9
Foster, W. and Powell, A. "Why Major Philanthropists Are Giving More Money to Just One Cause", Harvard Business Review, 19 Jan 2017
Jonker, K. and Meehan III, W.F. "Mission matters most", Stanford Social Innovation Review, 19 Feb 2014

Last updated on 12/11/2019