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2021/2022  BA-BBLCV1704U  From Knowledge Collaboration to Value Co-creation and Innovation

English Title
From Knowledge Collaboration to Value Co-creation and Innovation

Course information

Language English
Course ECTS 7.5 ECTS
Type Elective
Level Bachelor
Duration One Semester
Start time of the course Autumn
Timetable Course schedule will be posted at calendar.cbs.dk
Min. participants 40
Max. participants 80
Study board
Study Board for BSc and MSc in Business, Language and Culture, BSc
Course coordinator
  • Liana Razmerita - Department of Management, Society and Communication (MSC)
other teachers and professors will be involved
Main academic disciplines
  • Globalisation and international business
  • Information technology
  • Innovation
Teaching methods
  • Blended learning
Last updated on 23-06-2021

Relevant links

Learning objectives
At the end of the course, the students should be able to:
  • Define and formulate a research problem around the knowledge collaboration in the digital age
  • Identify and discuss opportunities and challenges that are brought about by digital work practices in the selected case(s)
  • Apply key concepts and theoretical frameworks, which have discussed in the course, to analyze the case(s) of digital work involving novel forms of collaboration and/or innovation
  • Reflect critically on your experience and learning process in the group work
From Knowledge Collaboration to Value Co-creation and Innovation:
Exam ECTS 7,5
Examination form Home assignment - written product
Individual or group exam Individual exam
Size of written product Max. 10 pages
Assignment type Project
Duration Written product to be submitted on specified date and time.
Grading scale 7-point grading scale
Examiner(s) One internal examiner
Exam period Winter
Make-up exam/re-exam
Same examination form as the ordinary exam
Course content, structure and pedagogical approach

The Corona crisis has accelerated the transition to a digital work context and the digital transformation of organizations. Organizations are under pressure to adopt novel digital technologies to support effective knowledge work as a critical element to sustain competitiveness and innovation.


In this course we will apply organizational behavior theories ( e.g. social dilemma theory, self-determination theory, and knowledge creation theory) and strategy theory to understand the hurdles organizations face when transitioning towards new ways of working, collaborating and innovating.


The course focuses on how digital technologies (e.g. digital platforms, artificial intelligence, social media) can be harnessed to support knowledge work, collaboration, and innovation within institutional and cultural contexts as well as the consequences associated with their usage.


The course will provide a fundamental coverage of the following topics:

•    Opportunities and challenges associated with digital work practices involving novel forms of collaboration for value co-creation or innovation
•    Dynamics of managing digital work practices for value co-creation or innovation
•    Role of artificial intelligence in knowledge work and collaboration
•    Relationship among digital work practices, collaboration, and innovation
•    Influence of cultural conditions on digital knowledge work and collaboration


Group work is encouraged and expected for data collection and preliminary research on a selected topic. Furthermore, the students will present their selected topic prior to the exam. More details will be provided during the course.


Description of the teaching methods
The course will draw upon a substantial body of research, present cases, give examples of real-life practices and involve areas of knowledge relevant to the students. Teaching methods will include lectures, discussions of case studies and hands-on project work as well as presentations by students of home assignments.
Feedback during the teaching period
Students will receive feedback in relation to their assignments and group work during the course; therefore they are expected to participate actively in the classroom assignments during the course.
Student workload
Lectures and workshops 30 hours
Group work and assignments 40 hours
Preparation for lectures and workshops 60 hours
Preparation for exam 76 hours
Expected literature

Book chapters and academic peer-reviewed articles:


Newell, S., Robertson, M., Scarbrough, H., Swan, J. (eds.): Managing Knowledge Work and Innovation. Palgrave Macmillan (2009)

Faraj, S., Kudaravalli, S., & Wasko, M. M. (2015). Leading Collaboration in Online Communities. MIS Quarterly, 39(2), 393–412.

Majchrzak, A., & Malhotra, A. (2019). Unleashing the crowd: Collaborative solutions to wicked business and societal problems. Unleashing the Crowd: Collaborative Solutions to Wicked Business and Societal Problems. https:/ / doi.org/ 10.1007/ 978-3-030-25557-2 

Razmerita, L., Wren, G., & Jain, L. (Eds.). (2016). Innovations in Knowledge Management: The impact of social media, semantic web and cloud computing: Springer.

Razmerita, L., Kirchner, K., & Nielsen, P. (2016). What Factors Influence Social Media Communication? A social dilemma perspecive of social media. Journal of knowledge management, 20(6), 1225-1246

Last updated on 23-06-2021