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2021/2022 BA-BSSIO1013U Service Innovation and sustainability
| English Title | |
| Service Innovation and sustainability |
Course information |
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| Language | English |
| Course ECTS | 7.5 ECTS |
| Type | Mandatory (also offered as elective) |
| Level | Bachelor |
| Duration | One Quarter |
| Start time of the course | Third Quarter |
| Timetable | Course schedule will be posted at calendar.cbs.dk |
| Study board |
Study Board for BSc in Service
Management
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| Course coordinator | |
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| Teacher: Adriana Budeanu (MPP) | |
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| Teaching methods | |
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| Last updated on 14-01-2022 | |
Relevant links |
| Learning objectives | ||||||||||||||||||||||||||||||||
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| Prerequisites for registering for the exam (activities during the teaching period) | ||||||||||||||||||||||||||||||||
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Number of compulsory
activities which must be approved (see section 13 of the Programme
Regulations): 1
Compulsory home
assignments
During the course, students must complete one mandatory assignment for which students will work in groups of 3 or 4 individuals. For students to participate in the final examination for this course, the mandatory assignment must be handed in by a set deadline and its quality must be approved by the teacher as a “pass” (satisfactory quality). If a group/ student handed in the mandatory assignment within the set deadline, but the quality of the assignment is not approved by the teacher (qualified as a “fail”) the group/student will be offered one extra attempt before the final exam. The extra attempt will require handing in a report of 7 pages on a topic assigned by the teacher. In order to participate in the final exam, the group/student must hand in the make-up assignment within a set deadline and its quality must be approved by the teacher (qualified as a “pass”). However, it is a precondition that the student has handed in the mandatory assignment within the first set deadline, unless it can be documented that lack of submission/participation was caused by illness or similar circumstances. The assignment will consist of submitting a short report of maximum 5 pages, to be submitted electronically by the date specified by the teacher. A detailed description of the activities included in the mandatory assignment will be posted at the course forum at CBS Canvas at the beginning of the course. Following the submission of the mandatory assignments, groups will give and receive feedback and suggestions for improvement from peers. In addition, groups will receive feedback from the teacher. |
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| Examination | ||||||||||||||||||||||||||||||||
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| Course content, structure and pedagogical approach | ||||||||||||||||||||||||||||||||
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The course examines various approaches taken by service organization in addressing challenges raised by social, cultural, economic and environmental aspects relevant for businesses.
Such challenges have strategic, managerial, financial and political consequences that will be analyzed and discussed during the course. Aspects such as resource scarcity or the excessive amounts of wastes generated during the provision and consumption of products or services are analysed as opportunities for business innovation. Social innovation and entrepreneurship offer complementary perspectives for understanding corporate renewal and competitiveness. |
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| Description of the teaching methods | ||||||||||||||||||||||||||||||||
| Students are expected to take active part in class/group discussions and to perform exercises which are related to course content, in order to capture developments in the current debates about business, innovation and sustainability. | ||||||||||||||||||||||||||||||||
| Feedback during the teaching period | ||||||||||||||||||||||||||||||||
| Students will receive continuous feedback on their participation in class activities and exercises. Therefore, students are expected to attend lectures, to come prepared and ready to actively engage in class discussions. In addition, students will receive feedback on their mandatory assignment from the teacher and from peers. Specific questions will be addressed during time set aside during class and during office hours (upon appointment with the teacher). | ||||||||||||||||||||||||||||||||
| Student workload | ||||||||||||||||||||||||||||||||
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| Further Information | ||||||||||||||||||||||||||||||||
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The students are responsible for creating their own groups. Individual projects are not accepted for this course.
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| Expected literature | ||||||||||||||||||||||||||||||||
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Please note, minor changes may occur. Course bibliography will be uploaded on CBS Canvas prior to the start of the course.
All course materials will be available online |
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