| Learning objectives |
- 1. Be able to discuss and critically reflect on the challenges
and opportunities for process and performance management
innovations in healthcare
- 2. Be able to explain and differentiate how different types of
operations, performance and project management principles
influences the value of clinical processes and health care
delivery
- 3. Be able to design and analyze different processes, their
managerial challenges and strategic
- 4. Be able to explain and contrast the analytical models
covered in the course for strategy, design and management of
innovation in clinical processes as well as support processes of
health care delivery
- Be able to apply, examine, and reflect on the concepts and
analytical models in different healthcare
contexts
|
| Course prerequisites |
This is a mandatory course for the MSc in
Business Administration and Innovation in Health Care.
To sign up send a 1-page motivational letter and a grade transcript
to ily.stu@cbs.dk before the registration deadline for elective
courses. You may find the registration deadlines on
my.cbs.dk (
https://studentcbs.sharepoint.com/graduate/pages/registration-for-electives.aspx
)
Please also remember to sign up through the online
registration. |
| Examination |
|
Innovation in
Clinical Processes and Health Care Delivery:
|
| Exam
ECTS |
7,5 |
| Examination form |
Written sit-in exam on CBS'
computers |
| Individual or group exam |
Individual exam |
| Assignment type |
Case based assignment |
| Duration |
4 hours |
| Grading scale |
7-point grading scale |
| Examiner(s) |
Internal examiner and external examiner |
| Exam period |
Summer |
| Aids |
Limited aids, see the list below:
The student is allowed to bring - USB key for uploading of notes, books and compendiums in a
non-executable format (no applications, application fragments, IT
tools etc.)
- Any calculator
- In Paper format: Books (including translation dictionaries),
compendiums and notes
The student will have access to - Advanced IT application package
|
| Make-up exam/re-exam |
Same examination form as the ordinary exam
If the number of registered candidates for the make-up
examination/re-take examination warrants that it may most
appropriately be held as an oral examination, the programme office
will inform the students that the make-up examination/re-take
examination will be held as an oral examination
instead.
|
|
| Course content, structure and pedagogical
approach |
|
This course introduces students to a series of process and
performance management innovations, and their use in practice. In
addition, the course also addresses issues of project management in
this respect. Aside from the introductory and closing/summary
weeks, each of the 8 weeks will be based around one such
innovation, which will be addressed from the perspective of
development/use, design/technique, and
implementation/examination.
|
| Description of the teaching methods |
| This course will be comprised of three
components: technical lectures, hands-on tutorials, and analysis
and reflection workshops. Technical lectures will introduce
students to the core subjects of the course, demonstrate the design
and use of process and performance management innovations, and
illustrate their importance in the wide healthcare environment.
Hands-on tutorials will give students the opportunity to gain the
skills with these innovations necessary to use them effectively in
a healthcare environment. Analysis and reflection seminars will be
case based and are intended to place these innovations in the
context of healthcare practice, to allow students to investigate
the ways that these innovations affect professional and
organization behavior, and to allow them to better understand their
practical challenges and limitations. |
| Feedback during the teaching period |
| The course focuses on a range of learning
activities through which students will engage with the key issues
and content of the course. Formative feedback are an integral part
of these activities which include participation in an online
business simulation, teaching cases, an interactive LiveCase and
multiple exercises. As part of the business simulation and
livecase, students are asked to present in groups and will receive
feedback on their presentations. Moreover, feedback will be
provided to the groups during the business simulation based on
their performance. This feedback is aimed at facilitating learning
through experience in order to ensure learning outcome for all
students. Direct feedback is also available outside the scheduled
sessions. Students are provided the opportunity to submit responses
to optional assignments on which they will receive individual
feedback. Moreover, weekly consultation hours are available online
during which students can get individual feedback on questions
related to the course. |
| Student workload |
| class |
30 hours |
| exercices/presentations |
65 hours |
| preparation |
90 hours |
| exam, incl. preparation |
40 hours |
|
| Expected literature |
- Health Care Operations and Supply Chain Management – Kros, John
H., Brown, Evelyn C. Wiley, 2013.
|
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