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2022/2023  MA-MMBFO3004U  Operations and Supply Chain Management

English Title
Operations and Supply Chain Management

Course information

Language English
Course ECTS 3 ECTS
Type Mandatory
Level Part Time Master
Duration One Quarter
Start time of the course Spring
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for Full-Time MBA
Course coordinator
  • Andreas Wieland - Department of Operations Management (OM)
  • Leonardo Santiago - Department of Operations Management (OM)
Main academic disciplines
  • Supply chain management and logistics
Teaching methods
  • Face-to-face teaching
Last updated on 28-11-2022

Relevant links

Learning objectives
  • Identify and explain the concepts of Operations Management (OM) and Supply Chain Management (SCM). These concepts include the need to design organisation structures and design processes around the need to fulfil customer requirements
  • Discuss and critically assess the application of OM and SCM concepts in a variety of business contexts and on societal problems
  • Develop the capabilities to integrate OM and SCM concepts into their own and other business contexts
  • Reflect upon to the role of Operations and Supply Chain strategies on different organisations and business contexts
Operations and Supply Chain Management:
Exam ECTS 3
Examination form Home assignment - written product
Individual or group exam Individual exam
Size of written product Max. 10 pages
Assignment type Case based assignment
Duration Written product to be submitted on specified date and time.
Grading scale 7-point grading scale
Examiner(s) One internal examiner
Exam period Spring
Make-up exam/re-exam
Same examination form as the ordinary exam
Course content, structure and pedagogical approach

Operations and supply chain management (O&SCM) form the backbone of every enterprise and plays a key role in successfully matching supply with demand. Recently, the topic has gained widespread public attention due to disruptions of global supply of several products. Examples of problems include maritime supply chain hiccups, lack of inventory, highly volatile demand, among others. All that worked as a testimony of the relevance of mature processes, structures, and strategies related to O&SCM. Even though many companies have made their operational “homework” and have become experts in orchestrating their end-to-end supply chains, several specialists have argued that “with the increasing level of volatility, the days of static supply chain strategies are over” (Simchi-Levi & Fine, 2010) and highlighted the need to manage “supply chains in the era of turbulence” (Christopher & Holweg, 2011).

During this course, you will study the development, production, and delivery of goods and services to the final customer. Supply chains are often organised around complex multinational networks where sourcing of inputs, production processes and distribution channels are tied together by integrative information and knowledge transformation processes.

In this course, you will explore how to develop operations and supply chain strategies that satisfy customer needs through collaboration, technology and process improvement. You will develop the capabilities to integrate the concepts of operations and supply chain management into your own business context.


Description of the teaching methods
The lectures will be based on textbook readings, articles, cases and a high level of student engagement. The teaching method requires students’ involvement and participation.
Feedback during the teaching period
During lectures students interact with the instructor with respect to theoretical issues and practical problems that are discussed during the course. One on one feedback can be provided during instructor's office hours.
Student workload
Teaching 20 hours
Preparation 20 hours
Examination 15 hours
Last updated on 28-11-2022