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2010/2011  BA-BIN_3DMI  Designing Mobile Information Technologies and Services

English Title
Designing Mobile Information Technologies and Services

Course Information

Language English
Point 7,5 ECTS (225 SAT)
Type Elective
Level Bachelor
Duration One Semester
Course Period Spring
Time Table Please see course schedule at e-Campus
Study Board
Study Board for BA in Information Management
Course Coordinator
  • Mads Bødker - Center for Applied Information and Communication Technology
Main Category of the Course
  • Information Systems
  • Communication
  • Innovation and entrepreneurship
  • Experience economy and service management

Taught under Open University-Taught under open university.
Last updated on 29 maj 2012
Learning Objectives
The course’s development of personal competences: Students are required to actively participate in the course, and will be tasked with plenary presentations of data findings and application of methods.

Objectives: Explain and reflect on the value that mobile information systems and devices bring to consumers and organizations.

Identify and reflect on key methodological approaches to the design of mobile technologies and services

Synthesize and integrate interaction design and HCI concepts presented in the course

Plan and execute user-centric design activities in relation to the innovation of mobile service concepts

Use and reflect on narrative methods and prototyping activities to convey mobile service concepts
Individual exam based on product and report
Exam Period May/June

The examination for the course will be a product examination based on a pre-given case. The students must deliver a product as well as a written report that accounts for motivation, execution, methods, theories, and empirical validation of the product. The product should be a conceptual prototype of a mobile information system, including scenarios and/or visual narratives of usage. The product and the evaluation will count equally in the overall assessment. The written report should be 15 pages for groups of up to 5 students. The examination will be an individual examination based on the product and the report, both of which are to be brought to the examination. Other relevant audio-visual material can be brought to the exam.

The grading is given on the basis of an overall assessment of both the product and the report. It is assumed that the student is fully acquainted with the curriculum for the course. Therefore, questions that probe into the curriculum can be put to the student in order to judge the student’s level of knowledge of - and ability to reflect on - the course material.

The re-take takes place according to the same rules as the regular examination
Course Content

The aim of this course is to focus on the design of human-centered mobile interactions and services.The course introduces themes relating to interaction design and design methodologies, mobile usability, user experience, and experience design. During the course the students will be introduced to and explore mainstream and novel methods and techniques to specify needs, gathering user data, as well as methods for early prototyping of mobile user interfaces and services. One of the great new challenges in understanding and designing for interaction between users, customers and digital technology is trying to understand what lies beyond sheer functionality and efficiency.By drawing on the notion of “interaction design” as a way to elicit user needs and to enable design-based innovation, the course will be part theoretic and part practical as well as facilitate explorative methodological approaches.

Teaching Methods
Lectures will consist of presentation of reflection on the theme for the particular class as well as interactive sessions, and practical workshop-style exercises.

Course book

Marsden & Jones: “Mobile Interaction Design”, J. Wiley & Sons ltd. 2006,


Button, G. and Dourish, J.P.D (1996); “Technomethodology: Paradoxes and Possibilities” in, Proceedings of the SIGCHI conference on Human factors in computing systems

Goggin, G (2006): “Cell Phone Culture: Mobile Technology in Everyday Life”, pp. 1-19, Routledge 2006

Greenfield, A (2007): “Everywhere – the dawning age of ubiquitous computing” pp. 11-87, New Riders, 2007

Iacucci et al.: “On the move with a magic thing: role playing in concept design of mobile services and devices”, in Proceedings of DIS 2000, pp. 193-202

Kjeldskov, J, & Paay, J (2005): “Just-for-us: a context-aware mobile information system facilitating sociality”, in ACM International Conference Proceeding Series; Vol. 111. Proceedings of the 7th international conference on Human computer interaction with mobile devices & services

Messetter, J. (2009) “Place-Specific Computing:
A Place-centric Perspective for Digital Designs”, in International Journal of Design, 3:1. Available at http://www.ijdesign.org/ojs/index.php/IJDesign/article/view/353/239

Rheingold, H (2003): “Smart Mobs: The Next Social Revolution”, Introduction pp. xi-29, Basic Books 2003

Wakeman, I, Light, A, Robinson, J. Chalmers, D and Basu, A: “Bringing the Virtual to the Farmers’ Market: Designing for Trust in Pervasive Computing Systems”, available at: http://www.springerlink.com/content/r7474r4g7468716m/

Weiser, M (1991): “The Computer for the 21st century” (12 pages), in Scientific American, available http://www.ubiq.com/hypertext/weiser/SciAmDraft3.html

Wright & McCarthy: “Going on from Practice” pp. 23-49 in “Technology as Experience”, MIT Press 2004

Zimmerman, J, Forlizzi, J, Evenson, S. (2007): “Research through design as a method for interaction design research in HCI”, in CHI '07 Proceedings of the SIGCHI conference on Human factors in computing systems, 2007, available at http://portal.acm.org/citation.cfm?id=1240704