After taking this course, the
students should be able to:
- Demonstrate an understanding of concepts, theories, models and
approaches presented in the course.
- Demonstrate an ability to analyse and explain complex
Organisational Behaviour related situations and practices in an
organisation, using concepts, theories, models and approaches
discussed in the course.
- Formulate effective solutions to Organisational Behaviour
related problems or situations in an organization, using the
concepts, theories, models and approaches addressed in the
course.
- Deliver well‐structured and compelling written and oral
presentations on Organisational Behaviour issues, tailored to the
needs of a specific audience.
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Organizational
Behavior: Tourism and hospitality:
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Examination form |
Oral exam based on written product
In order to participate in the oral exam, the written product
must be handed in before the oral exam; by the set deadline. The
grade is based on an overall assessment of the written product and
the individual oral performance. |
Individual or group exam |
Individual |
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20 minutes individual oral examination based on a
individual written assignment, both counting in the grade
assessment. The written assignment is consists of a 24-hour case of
max. 3 standard pages standard pages (max.1 standard page is
counted as 2,275 characters including spaces). |
Size of written product |
Max. 3 pages |
Assignment type |
Written assignment |
Duration |
Written product to be submitted on specified date and
time.
20 min. per student, including examiners' discussion of grade,
and informing plus explaining the grade |
Grading scale |
7-step scale |
Examiner(s) |
Internal examiner and external examiner |
Exam period |
Autumn Term |
Make-up exam/re-exam |
Same examination form as the ordinary exam
Re-take examinations and make-up
examinations are a 20 minutes individual oral examination of the
whole subject. Any previous written assignment is not counting in
the grade assessment.
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Organisational behaviour is an interdisciplinary field of study,
drawing on cognitive and social psychology,
economics, sociology and anthropology. This course will provide
students with a foundation in
organisational behaviour, i.e. the behaviour of individuals and
groups within organisations. This foundation
will be built through investigation and practical application of
the most relevant classic and contemporary
research in this field.
The course will offer specific emphasis on organizational behavior
issues in the context of tourism and
hospitality. It will examine how individual differences and
abilities, group dynamics and processes, culture,
leadership, technology, and organizational structure relate to
individual and group behaviours within
organizations. It will also consider how motivation, stress,
communication and conflict can have an impact
on behaviour. Throughout the course students will explore
relations between individuals (employees,
managers, leaders), formal and informal groups, organizations,
industries and the wider organizational
context.
A range of teaching methods and course materials will help us
introduce important approaches, concepts
and frameworks, and apply those to different types of
organizations operating in diverse sectors and
geographies. The course will also highlight particularities of
organisational behaviour in the specific case of
tourism and hospitality, through a range of examples from around
the world. Finally, the research
conducted by my colleagues and me will inform the theoretical and
practical underpinnings of the course.
The course will allow students (1) to develop an ability to
analyse, comprehend, and explain important
aspects and determinants of behaviour in organizations, and 2) to
apply theories and approaches from the
course in a practical way to competently and strategically address
problems, envision and achieve
organizational change, and learn what it takes to be more
effective and engaging leaders and managers,
especially in the context of tourism and
hospitality.
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Recommended textbook:
Clegg, S., Kornberger M., and Pitsis, T., 2011, Managing and
Organizations. An Introduction to Theory and Practice, 3rd edition,
Sage: London
Please note, minor changes may occur. The teacher will
upload the final reading list to LEARN two weeks before the course
starts.
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