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2013/2014  KAN-CM_T98  New Business Models in Production and Services

English Title
New Business Models in Production and Services

Course information

Language English
Exam ECTS 7.5 ECTS
Type Elective
Level Full Degree Master
Duration One Quarter
Course period Second Quarter, Third Quarter
Changes in course schedule may occur
Tuesday 12.35-16.05, week 5-11
Tuesday 12.25-17.00, week 12
Time Table Please see course schedule at e-Campus
Max. participants 60
Study board
Study Board for MSc in Economics and Business Administration
Course coordinator
  • Jawwad Raja - Department of Operations Management (OM)
Main academic disciplines
  • Innovation and entrepreneurship
  • Management
  • Organization
  • Corporate and Business Strategy
Last updated on 23-10-2013
Learning objectives
By the end of this course you should be able to:
  • Understand the notion of business model as an integrating concept.
  • Demonstrate an understanding of the challenges and tensions that are likely to be encountered and how these can be overcome.
  • Comparatively (across contexts) understand and identify the conditions that influence the successful implementation of strategies in support of new business models.
  • Explain strategies for supporting organizational capability development for new business models.
  • Understand how the emerging concept of the business model can inform operations management.
  • Explain the human resource management policies and practices for organisations and individuals that result from a shift to new business models.
  • Develop written work that relies upon theory and evidence, offer a reasoned and critical argument in classes, participate in group discussions and debates and employ both quantitative and qualitative evidence in an argument.
Examination
New Business Models in Production and Services:
Examination form Oral exam based on written product

In order to participate in the oral exam, the written product must be handed in before the oral exam; by the set deadline. The grade is based on an overall assessment of the written product and the individual oral performance.
Individual or group exam Individual
The exam form is ‘individual oral exam’ based on a mini project (individual or group). The mini-project must be submitted two weeks before the date of the exam. The teacher will be the examiner and a second examiner (internal staff at CBS) will be appointed as censor at the oral exam.
Mini-project requirements:
• Maximum 4 students per group
Size of written product Max. 5 pages
Length: 10 pages (excluding cover page, references and appendix), A4, 1.5 line spacing, 12 pt. Times New Roman
Assignment type Synopsis
Duration
Written product to be submitted on specified date and time.
20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Grading scale 7-step scale
Examiner(s) Internal examiner and second internal examiner
Exam period December/January
Make-up exam/re-exam
Same examination form as the ordinary exam
Description of the exam procedure
The exam form is ‘individual oral exam’ based on a mini project (individual or group). The mini-project must be submitted two weeks before the date of the exam. The teacher will be the examiner and a second examiner (internal staff at CBS) will be appointed as censor at the oral exam.
Mini-project requirements:
  • Maximum 4 students per group
  • Length: 10 pages (excluding cover page, references and appendix), A4, 1.5 line spacing, 12 pt. Times New Roman
Course content and structure
The course is concerned with the way in which new business models are conceptualized and enacted, how they affect operating routines, and changes in organizational design that result from change. The course will address the significant changes taking place across a range of sectors to examine the supposed shift from operating on the basis of goods to being service-led.  Particular attention will be given to the emerging concepts of integrated solutions, product-service systems and servitization. The following areas will be covered in relation to these concepts:
  • Value creation
  • network structure
  • capabilities
  • procuring complex performance
  • organizational structure
  • incentives
  • human resource management
  • modularity
Teaching methods
The course will consist of lectures, case discussions and workshops. Active preparation and participation are expected from the students.
Expected literature
Chesbrough, H. and Rosenbloom, R. (2002), “The role of the business model in capturing value from innovation: evidence from Xerox Corporation’s technology spin-off companies”, Industrial and corporate Change, Vol. 11 No. 3, pp. 529-55.
 
Davies, A. (2004), “Moving base into high-value integrated solutions: a value stream approach”, Industrial and Corporate Change, Vol. 13 No. 5, pp. 727-56.
 
Oliva, R. and Kallenberg, R. (2003), “Managing the transition from products to services”, International Journal of Service Industry Management, Vol. 14 No. 2, pp. 160-72.
 
Wise, R. and Baumgartner, P. (1999), “Go downstream – the new profit imperative in manufacturing”, Harvard Business Review, Vol. 77 No. 5, pp. 133-41.
 
Zott, C. and Amit, R. (2008), “The fit between product market strategy and business model: implications for firm performance”, Strategic Management Journal, Vol. 29 No. 1. Pp. 1-26.
Last updated on 23-10-2013