• Demonstrate knowledge of the most well-known concepts and theories and their relevance for the ongoing globalisation process
• Analyse intercultural conflicts in working groups involving management and employees within organisations
• Identify and explain intercultural implications and make reasoned choices for approaches, models and concepts to solve intercultural conflicts
• Demonstrate transcultural competence by evaluating communication situations and suggest linguistic and communicative strategies for the parties involved
• Formulate theoretical and analytical points clearly and correctly, while observing academic conventions with respect to style, argumentation, references etc.

The overall objective ofr the course is to give the student knowledge and understanding of how messages are perceived differently depending on the cultural context of the communication. The other objective is that the student becomes able to apply his or her intercultural understanding in communicating.

The objectives are achieved through the study of relevant modern literature, examples of practice and cases.

Clausen, L. (2010): “Moving beyond stereotypes in managing cultural difference: Communication in Danish-Japanese corporate relationships”. In: Scandinavian Journal of Management, vol 26, pp. 57-66
 
Friedman, Thomas L: It’s a Flat World, After All. The New York Times, April 3, 2005
 
Genest, Christina M. (2005) "Cultures, organizations and philanthropy", Corporate Communications: An International Journal, Vol. 10 Iss: 4, pp.315 - 327
 
Gladwell, M (2008). Outliers. The story of Success. New York: Little Brown and Company, pp. 177-233
 
Griffin, Em (2012): A First Look At Communication Theory. McGraw Hill. pp 407 - 420
 
Hall, E.T. (1991): ”The power of Hidden Differences”. In M.J. Bennett (ed) Basic Concepts of Intercultural Communication. Maine: Intercultural Press, Inc. pp 55 – 67  
 
Johnstone, B (1989): ”Linguistic strategies and Cultural Styles for Persuasive Discourse”. In Ting-Toomey, and Korzenny (ed): Language, Communication and Culture. Sage Publications. PP. 139-156
 
Just, Sine (2004): “Communicative prerequisites for diversity – protection of difference or promotion of commonality”. In: Journal of Intercultural Communications, 2004, issue 7.
 
Lagace, M: Businesses Beware: The World is Not flat. Q&A with Pankaj Ghemawat. Research & Ideas, Harvard Business School, October 15, 2007.  
 
Morsing, M and Majken Schultz (2006): Corporate social responsibility communication: Stakeholder information, response and involvement strategies. in Business Ethics: A European Review. Vol 15. No.4. Blackwell Publishing Ltd. pp. 323 – 338
 
Risberg, A (2003): ”Shared and multiple realities in acquisitions. An empirically based critique of merger and acquisition literature”. In: Nordiske Oganisatsjonsstudier, vol 5, no 1, pp 58-82.
 
Tajfel, H & Turner, J.C (1979). “An Integrative Theory of Intergroup Conflict”. In W. G Austi & S. Worschel (eds): The Social psychology of Intergroup Relations. Monterey, Ca: Brooks-Cole, pp 38-43
 
Ting-Toomey S. & J.G.Oetzel (2001). Managing Intercultural Conflict Effectively. Thousand Oaks: Sage Publications. pp. 101-109 and 137-150  
 
Ting-Toomey, S. (1999): Communicating Across Cultures. The Guilford Presse, London.
 
Ting-Toomey, S.: “Applying Dimensional Values in Understanding Intercultural Communication” in Communication Monographs Vol. 77, No. 2, June 2010, pp. 169- 180
 
Tomlinson, J. (1999): Globalization and Culture. Polity Press, Cambridge, pp. 1 – 31