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2014/2015  BA-BHAAI1006U  Digital government management

English Title
Digital government management

Course information
Language English
Course ECTS 7.5 ECTS
Type Elective
Level Bachelor
Duration Summer
Course period Summer
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for BSc in Economics and Business Administration
Course coordinator
  • Course instructor - Edward Ladd, Bainbridge Graduate Institute
    Patricia Plackett - MPP
Main academic disciplines
  • Information Systems
  • Political Science
  • Political leadership, public management and international politics
Last updated on 27-06-2014
Learning objectives
By the end of the course the student should be able to:
  • Understand the implications of the internet for government and society.
  • Get a deep insight into the concept and opportunities of digital democracy.
  • Understand the challenges of moving public services online.
Course prerequisites
A basic knowledge about information technology.
Prerequisites for registering for the exam
Number of mandatory activities: 1
Compulsory assignments (assessed approved/not approved)
Mandatory Mid-term Assignment: Groups consisting of at most 5 students will assess the maturity of a given country’s e-government services based on Internet research and present their findings to the class.
Examination
4-hour written exam:
Exam ECTS 7,5
Examination form Written sit-in exam
Individual or group exam Individual
Assignment type Written assignment
Duration 4 hours
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Summer Term
Aids allowed to bring to the exam Limited aids, see the list below and the exam plan/guidelines for further information:
  • Allowed dictionaries
Make-up exam/re-exam
Same examination form as the ordinary exam
If the number of registered candidates for the make-up examination/re-take examination warrants that it may most appropriately be held as an oral examination, the programme office will inform the students that the make-up examination/re-take examination will be held as an oral examination instead.
Course content and structure
Digital Government Management comprises the purposeful use of information and communication technology, in particular the Internet, to transform the relationship between government and society. The goal is to develop the relationship in such a way that government is perceived as more responsive, accessible, transparent, responsible, participatory, efficient and effective than before.
 
Within this course students will get a deeper understanding of the Internet’s implications for government and they will develop a better understanding of the challenges of moving public services online and the opportunities of digital democracy for better governance.
 
This course has both a Preliminary Assignment and a Mid-term Assignment. The Preliminary Assignment requests that students read the background literature on e-government evolution and development models. There will be a short in-class quiz on this material in Class 3. This background literature will allow students in the Mandatory Mid-term Assignment for which students will work in groups of up to five students to assess the maturity of a given country’s e-government services based on Internet research in order to derive practical implications for the country’s management of digital government initiatives. The results of the group work will be presented by the students in Class 5. 

Class Schedule
ClassTopic
Class 1Introduction to Digital Government
Class 2Impact of Digital Government
Class 3Preliminary Assignment
Class 4Digital Divide
Class 5Mandatory Mid-term Assignment
Class 6Legal Aspects of Digital Service Delivery
Class 7Guest Speaker
Class 8Online One-Stop Government
Class 9Guest Speaker
Class 10Open Government
Class 11Comprehensive Review
Teaching methods
Most of the course is taught in a classroom style. The instructor and guests emphasize the interaction between them and students based on frequent inclusion of real-life cases, discussions on case studies and mutual interactions. Case studies are used to add to the understanding of the topic and challenge students to apply their theoretical knowledge to real-world problems. Guest speakers enrich the discussion by sharing practical insights.
Further Information
Preliminary Assignment: To help students get maximum value from ISUP courses, instructors provide a reading or a small number of readings or video clips to be read or viewed before the start of classes with a related task scheduled for class 3 in order to 'jump-start' the learning process.
Expected literature

D. Veit and J. Huntgeburth (2013), Foundations of Digital Government – Managing and Leading in the Digital Era, Springer Publishing, Berlin, 170 pages. (If you have a device on which you can read e-books, I strongly recommend that you purchase the electronic version of this book, which is available from the publisher or from popular e-book sites. The hard-cover version is also available from the CBS bookstore.

To ensure that you can read Chapter 1 and perform the exercises as specified in the Preliminary Assignment BEFORE Class 1, I have posted digital images of the pages in the Google Drive here, which is permissible under Denmark’s copyright law. You will need to purchase the book to read the rest of it!)

Case: Beynon-Davies, P. (2011) The UK National Identity Card. Harvard Business Publishing. (Purchase this case here. For US$4.)
 
Last updated on 27-06-2014