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2014/2015  KAN-CINTV1010U  The Robot Armada is Taking Over. What's Next, Manager?

English Title
The Robot Armada is Taking Over. What's Next, Manager?

Course information

Language English
Course ECTS 7.5 ECTS
Type Elective
Level Full Degree Master
Duration One Semester
Course period Autumn
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for BSc/MSc in Business Administration and Information Systems, BSc
Course coordinator
  • Kim Normann Andersen - DIGI
Main academic disciplines
  • Information Systems
  • Management
  • Organization
Last updated on 12-06-2014
Learning objectives
Able to assess the business benefit of robotic technologies
  • Can discuss the business strengths and weaknesses of robot technologies
  • Point to how productivity problems and adding of new capabilities can be solved by use of robots
  • Understand differences and content of robotic systems and how they have been applied in industrial settings
Synops eksamen:
Exam ECTS 7,5
Examination form Oral exam based on written product

In order to participate in the oral exam, the written product must be handed in before the oral exam; by the set deadline. The grade is based on an overall assessment of the written product and the individual oral performance.
Individual or group exam Individual
Size of written product Max. 5 pages
Assignment type Synopsis
Written product to be submitted on specified date and time.
20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Preparation time No preparation
Grading scale 7-step scale
Examiner(s) Internal examiner and external examiner
Exam period Autumn Term
Aids allowed to bring to the exam Closed Book
Make-up exam/re-exam
Same examination form as the ordinary exam
Description of the exam procedure
The student will give a short presentation of the synopsis (2 minutes) and will then engage in a discussion on the topic(s) addressed in the synopsis. In the oral exam relevant part of the mandatory readings in the course will be included.
Course content and structure
Robots are taking over still more tasks in companies and public sector. Operations in hospitals are being perfomed by robots. Restaurants are deploying robots to replace serrvice personnel. Vacuum cleaning is being robotized.
The key ambition in this course is to bring the managers of the future in line with this technology wave and addressing how managers can respond to this technology armada invading our organizations.
The course gives the students insight in how mature  technologies can  automate operations and replace manual work in a variety of the fields within the service and industry sectors.
The cases presented includes restaurants,  the marketing function, health care and educational sector, where automation and robots are rapidly being introduced.
Looking across these areas, students are trained to address robots from a management centric view.
Teaching methods
There will be presentations in the class from companies and public organizaations using robots.
This course is a power point free zone. Instead we will use a variety of other technologies to connect to cases and demonstration of new technologes in business.
Students will have to upload their synopsis draft at the Learn platform.
Student workload
Preparation for lectures 146 hours
Teaching 30 hours
Examination 20 hours
Feedback on synopsis 10 hours
Further Information
Changes in course schedule may occur
Tuesday 08.00-10.35, week 36-41, 43-46
Expected literature
Erik Brynjolfsson and Andrew Mcafee (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. (selected chapters)
Abildgaard, Julie & Scharfe, Henrik (2012). A Germinoid as Lecturer. Social Robotics. 4th International Conference, ICSR 2012, Chengdu, China, October 29-31, 2012. Proceedings. Springer.

Nielsen, Jeppe, Andersen, Kim Normann, & Sigh, Anne,  (2013).
Can Robots Transform Public Service Delivery? A Case Study of Robot Vacuum Cleaning Within Home Care. Conference presentation. EGPA. Edinburgh.

Ward, John & Daniel, Elizabeth (2010). Benefit Managent: Delivering Value from IT and IT Investments. Wiley

Sankai, Yoshiyuki et al. (2014).Cybernics: Fusion of human, machine and information systems (selected chapters).
Last updated on 12-06-2014