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2015/2016  BA-BHAAI1053U  Operations and Supply Chain Management

English Title
Operations and Supply Chain Management

Course information
Language English
Course ECTS 7.5 ECTS
Type Elective
Level Bachelor
Duration Summer
Start time of the course Summer
Timetable Course schedule will be posted at calendar.cbs.dk
Max. participants 120
Study board
Study Board for BSc in Economics and Business Administration
Course coordinator
  • Course instructor - Miguel Suarez Vienna University of Economics and Business, miguel.suarez@wu.ac.at
    Sven Bislev - Department of Intercultural Communication and Management (ICM)
In case of any academic questions related to the course, please contact the course instructor or the academic director, Sven Bislev at sb.ikl@cbs.dk
Main academic disciplines
  • Supply chain management and logistics
Last updated on 12-05-2016
Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors: The aim of this course is to develop students’ understanding of the key concepts and principles of supply chain management in both, manufacturing and service industries.

At the end of the course, students must:
  • Be familiar with the basic concepts of supply chain management
  • Be able to critically evaluate business processes along the supply chain
  • Have an insight into the importance of information systems and performance management within the supply chain
  • Be able to differentiate between manufacturing and service supply chains
Course prerequisites
No prerequisites
Examination
Operations and Supply Chain Management:
Exam ECTS 7,5
Examination form Written sit-in exam
Individual or group exam Individual
Assignment type Written assignment
Duration 4 hours
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Summer, 4-hour sit in written exam.
Ordinary exam: 1-5 August 2016
Retake exam: Within two months from the ordinary exam.
Aids allowed to bring to the exam Closed Book: no aids
Make-up exam/re-exam
Same examination form as the ordinary exam
If the number of registered candidates for the make-up examination/re-take examination warrants that it may most appropriately be held as an oral examination, the programme office will inform the students that the make-up examination/re-take examination will be held as an oral examination instead.
4-hour written sit in, with a new exam question
Course content and structure

The course gives an overview about the principles and components of operations and supply chain management, the differences between manufacturing and service supply chains as well as examples of supply chain management applications in the manufacturing and service industries. 

 

Class 1: Supply chain definitions and relationships

Class 2: Supply chain strategies

Class 3: Information flows and technology

Class 4: Performance management

Class 5: Manufacturing supply chains: Plan

Class 6: Manufacturing supply chains: Deliver Feedback activity: Assignment

Class 7: Manufacturing supply chains: Make

Class 8: Manufacturing supply chains: Deliver

Class 9: Service supply chains: Differences & Challenges

Class 10: Service supply chains: Quality Management

Class 11: Service supply chains: Customer Service
Teaching methods
Normal class activities will be a combination of lecture, discussion, and assignments solved in groups and presented individually.
Students are expected to read the relevant materials prior to the class meeting. The instructor assumes the student already knows the basic concepts, ensuring their comprehension by placing individual questions and providing examples of practical applications.
Student workload
Preliminary assignment 10 hours
Classroom attendance 33 hours
Preparation 144 hours
Feedback activity 7 hours
Examination 12 hours
Further Information

 

Preliminary Assignment: To help students get maximum value from ISUP courses, instructors provide a reading or a small number of readings or video clips to be read or viewed before the start of classes with a related task scheduled for class 1 in order to 'jump-start' the learning process.

 

Feedback Activity: A feedback activitity defined by the course instructor will take place app. half-way through the course. 
 

 

The timetable is available on  http://www.cbs.dk/files/cbs.dk/isup_timetable_2016_updated.pdf
Expected literature

PRIMARY LITERATURE (MUST-HAVE BOOKS):

Sunil Chopra, Peter Meindl: Supply Chain Management

ISBN 978-0132743952

Prentice Hall, 5th Edition
Last updated on 12-05-2016