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2015/2016  BA-BIMKV1013U  Web Interaction Design and Communication - New Forms of Interaction, Knowledge Sharing and Collaboration

English Title
Web Interaction Design and Communication - New Forms of Interaction, Knowledge Sharing and Collaboration

Course information

Language English
Course ECTS 7.5 ECTS
Type Elective
Level Bachelor
Duration One Semester
Start time of the course Autumn
Timetable Course schedule will be posted at calendar.cbs.dk
Max. participants 55
Study board
Study Board for BA in Intercultural Marketing Communication
Course coordinator
  • Liana Razmerita - Department of International Business Communication (IBC)
Secretary Tine Silfvander - ts.iadh@cbs.dk
Main academic disciplines
  • Globalization and international business
  • Information technology
  • Communication
Last updated on 16-02-2015
Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors: Furthermore the students must demonstrate their ability to apply their acquired knowledge and combine it with other relevant, cross-disciplinary knowledge in the context of their specific project.
In order to achieve the grade 12, students must submit an excellent project that proves that they have understood and are able to analyze and plan web interaction in a real life or business context. The project will integrate the selection and implementation of web interaction principles and theories in a specific application domain. An excellent project must use concepts, tools and technologies that have been taught in the course.
In particular, at the end of the course, students should be able:
  • to understand and apply the cognitive, social and affective issues that underpin the design of web technologies.
  • to analyze and evaluate multilingual sites, various interactive technologies including social networks considering linguistic, cultural and design oriented perspectives
  • to plan the construction, architecture, design of a collaborative project
  • to share, communicate and disseminate knowledge using novel technologies
  • to understand how interfaces affect users and usability
  • to apply evaluation paradigms for user studies techniques
  • to collect and analyse data for user studies
Web Interaction Design and Communication - New Forms of Interaction, Knowledge Sharing and Collaboration:
Exam ECTS 7,5
Examination form Home assignment - written product
Individual or group exam Individual
The report must be on a subject related to the web design and social networks and which may include, user-centric, multilingual and multicultural perspectives. The subject must be presented or be accepted by the teacher.
Size of written product Max. 15 pages
Assignment type Written assignment
Duration Written product to be submitted on specified date and time.
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Winter
Make-up exam/re-exam
Same examination form as the ordinary exam
Course content and structure

The evolution of the web towards social web has enabled new forms of interaction in the private as well as in the business sphere, where users are empowered to contribute, share knowledge and collaborate. Social web and social networks impact businesses, create new forms of interaction with customers, facilitate open innovation, viral marketing and in certain cases oblige businesses to adapt to new communication channels and new business models. The course provides students with an overview of tools and techniques for web interaction and involves analyses of websites and networks, as well as, design and cultural planning of interaction projects emphasizing cultural usability, user-centric aspects and the needs of business environments. The course introduces a broad scope of issues, topics, paradigms within and beyond the scope of Human-Computer Interaction complemented with practical assignments and case studies.

The following topics are on the agenda:

- present the evolution of the web and of the associated technologies

- designing for collaboration and communication

- the process of interaction design

- research methods for user studies 
- user modeling and user-centered approaches to interaction design

- evaluation frameworks.

The student will learn basic principles of web interaction design, methods for user studies and get acquainted with and get hands on emerging technologies for communication and knowledge sharing.

Teaching methods
The course will draw upon a body of research, present cases, give examples of real-life practices and involve areas of knowledge relevant to the students. Teaching methods will include lectures, discussions and hands-on project work and home assignments.
Expected literature

Sharp, H., Y. Rogers, et al., Eds. (2014). Interaction Design: Beyond Human-computer Interaction, 4th edition, John Wiley & Sons, Inc.

Oulasvirta, A., & Blom, J. (2008). Motivations in personalisation behaviour. Interacting with Computers, 20(1), 1-16.

Razmerita, L., Kirchner, K., & Sudzina, F. (2009). Personal Knowledge Management: The Role of Web 2.0 tools for managing knowledge at individual and organisational levels. Online Information Review, 33(6), 1021-1039.

Razmerita, L. (2013). Collaboration using Social Media: The case of Podio in a Voluntary Organization, the19th International Conference on Collaboration and Technology, CRIWG'13  Vol. LNCS8224, 1-9, Springer.

Fogel, J. and E. Nehmad (2009). "Internet social network communities: Risk taking, trust, and privacy concerns." Computers in Human Behavior 25(1): 153-160.

Last updated on 16-02-2015