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2015/2016  BA-BSTHO1002U  Tourism Supply and Operations Management: Tourism and Hospitality

English Title
Tourism Supply and Operations Management: Tourism and Hospitality

Course information

Language English
Course ECTS 7.5 ECTS
Type Mandatory
Level Bachelor
Duration One Quarter
Start time of the course Third Quarter
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for BSc in Service Management
Course coordinator
  • Carina Antonia Hallin - Department of International Economics and Management (INT)
Contact information: https:/​/​e-campus.dk/​studium/​kontakt
Main academic disciplines
  • Supply chain management and logistics
Last updated on 31-07-2015
Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors: At the conclusion of this course the students should be able to:
  • Discuss and apply the central models, frameworks, and theories presented in the class, both theoretically and practically.
  • Analyze a problem related to tourism supply or operations management, identify weaknesses or challenges, and make recommendations for improvement.
  • Identify and discuss the role of the various actors involved in tourism supply and operations management related to various transport modes and transport infrastructure providers.
  • Analyze a practical tourism supply or operations management situation using the models presented in the course.
  • Present current trends within tourism supply and operations management and discuss their impact on the current tourism supply infrastructure.
Course prerequisites
English language skills equal to B2 level (CEFR) and math skill equal to Danish level B are recommended.
Tourism Supply and Operations Management: Tourism and Hospitality:
Exam ECTS 7,5
Examination form Written sit-in exam
Individual or group exam Individual
Assignment type Written assignment
Duration 4 hours
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Spring
Aids allowed to bring to the exam Limited aids, see the list below:
  • Written sit-in-exam on CBS' computers
  • Allowed dictionaries
  • Allowed calculators
Make-up exam/re-exam
Same examination form as the ordinary exam
If the number of registered candidates for the make-up examination/re-take examination warrants that it may most appropriately be held as an oral examination, the programme office will inform the students that the make-up examination/re-take examination will be held as an oral examination instead.
Description of the exam procedure

Graphs can be written by hand

Allowed aids:

  • Simple language dictionaries
  • Non -programmable calculators
  • Students are not allowed to bring any eletronic devices to the exam, except the calculators.
Course content and structure

Please see Learning objectives and Teaching methods

Teaching methods
The course methods include lectures and structured class activities, such as Harvard-style case-based learning. In the lectures the different theories, models, and content are presented; a selection of cases relating to the field will be assigned with interactive exercises in class. It is assumed that the assigned reading, articles, and cases for each session have been read by all students prior to classes.
Student workload
Lectures 30 hours
workshop 4 hours
preparation for class 187 hours
exam 4 hours
Last updated on 31-07-2015