2016/2017 BA-BHAAV6016U annulleret_Greening Product and Service design processes
English Title | |
annulleret_Greening Product and Service design processes |
Course information |
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Language | English |
Course ECTS | 7.5 ECTS |
Type | Elective |
Level | Bachelor |
Duration | One Quarter |
Start time of the course | Spring, Third Quarter |
Timetable | Course schedule will be posted at calendar.cbs.dk |
Max. participants | 70 |
Study board |
Study Board for BSc in Economics and Business
Administration
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Course coordinator | |
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Contact information: https://e-campus.dk/studium/student-hub/aabningstider-og-kontaktinformation | |
Main academic disciplines | |
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Last updated on 14-10-2016 |
Learning objectives | |||||||||||||||||||||||||||
To achieve the grade 12, students
should meet the following learning objectives with no or only minor
mistakes or errors: Products and Services lie at the hub of
economic activity in any society. The course aims at providing
students with an appreciation of the broader context of sustainable
procurement and an overview in the context of product and service
design processes. At the end of the course, the students should be
able to:
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Examination | |||||||||||||||||||||||||||
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Course content and structure | |||||||||||||||||||||||||||
The use of the term sustainable development is a starting point for broader examination of economics, environmental impact and development, and is even becoming more acceptable now in specialized disciplines giving, rise to notion like sustainability industry. Sustainable development has a long history in the natural sciences and field of environmentalism. Product manufacturing tends to produce products with specific criteria: design qualities and manufacturing qualities. Design quality is related to the values that the customers require for the product. Moreover, manufacturing qualities is used to incorporate desire design qualities in the product and service. In order to satisfy these two criteria the manufacture has to evaluate whether or not the products achieve the product design that has been assigned for that specific product. Certain parts and material of the products can be reused or recycled, while the remainder is disposed of. The purpose is to motivate industries to include environmental considerations to document environmental sustainability improvements in their products and services. The course will provide the students with principles, theories and concrete methods to address the challenge above. The course does not concrete a single issue, but discusses various themes and problems involving strategies as well as operational managerial activities such as:
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Teaching methods | |||||||||||||||||||||||||||
The course is built up around a series of lectures. Student dialogue is encouraged through cases, in-class discussion and presentations where applicable guests from service organizations and professional bureaus will inform the class of the challenges of implementing sustainable strategies in practice in order to maximize value creation for the service organization. | |||||||||||||||||||||||||||
Student workload | |||||||||||||||||||||||||||
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Expected literature | |||||||||||||||||||||||||||
Alam, I. and Perry, C. (2002).” A customer-oriented new service
development process.”(Journal of Service Marketing),
16(2), pp. 515-534
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