2017/2018
BA-BSTHO1011U Tourism Supply and Operations Management:
Tourism and Hospitality
| English Title |
| Tourism Supply and Operations
Management: Tourism and Hospitality |
|
|
| Language |
English |
| Course ECTS |
7.5 ECTS |
| Type |
Mandatory |
| Level |
Bachelor |
| Duration |
One Quarter |
| Start time of the course |
Third Quarter |
| Timetable |
Course schedule will be posted at
calendar.cbs.dk |
| Study board |
Study Board for BSc in Service
Management
|
| Course
coordinator |
|
|
| Main academic
disciplines |
- CSR and sustainability
- Innovation
- Experience economy
|
|
Last updated on
30-06-2017
|
| Learning objectives |
To achieve the grade 12, students should meet the
following learning objectives with no or only minor mistakes or
errors: At the conclusion of this course the students should be
able to:
- Discuss and apply the concepts and theories on tourism supply,
innovation and sustainable development presented in the course to
solve practical problems of tourism organizations and
destinations.
- Analyze a practical challenge related to tourism supply from
the perspectives of innovation and sustainability and make
recommendations for improvement.
- Identify and discuss the role of various core sectors involved
in tourism supply (hospitality, transportation, intermediaries and
attractions) and their role in relation to society and the
environment.
- Examine and discuss the role of the tourism industry for
sustainable development.
- Analyse the characteristics of tourism supply innovation and
the idea of responsible tourism from an organizational
perspective.
- Present and discuss current trends within destination
management and public sector involvement in
tourism
|
| Course prerequisites |
| English language skills equal to B2 level (CEFR)
and math skill equal to Danish level B are recommended. |
| Examination |
|
Tourism Supply
and Operations Management:
|
| Exam
ECTS |
7,5 |
| Examination form |
Written sit-in exam on CBS'
computers |
| Individual or group exam |
Individual exam |
| Assignment type |
Written assignment |
| Duration |
4 hours |
| Grading scale |
7-step scale |
| Examiner(s) |
One internal examiner |
| Exam period |
Spring |
| Aids |
Limited aids, see the list below:
The student is allowed to bring - Non-programmable, financial calculators: HP10bll+ or Texas BA
II Plus
- Language dictionaries in paper format
At all written
sit-in exams the student has access to the basic IT application
package (Microsoft Office (minus Excel), digital pen and paper,
7-zip file manager, Adobe Acrobat, Texlive, VLC player, Windows
Media Player). PLEASE NOTE: Students are not allowed to communicate
with others during the exam :
Read more about exam aids and IT application
packages here |
| Make-up exam/re-exam |
Same examination form as the ordinary exam
If the number of registered candidates for the make-up
examination/re-take examination warrants that it may most
appropriately be held as an oral examination, the programme office
will inform the students that the make-up examination/re-take
examination will be held as an oral examination
instead.
|
|
| Course content and structure |
|
The content of this course provides tools, concepts and theories
to analyze the challenges that organizations encounter in their
provision of the complex and compound good that constitutes
tourism. The course introduces frameworks, models and monitoring
systems that enhance innovation and sustainable practices among
tourism suppliers.
|
| Teaching methods |
| The course methods include lectures and
interactive class activities. In the lectures the different
theories, models, and content of the readings are presented and
critically discussed. A selection of cases relating to tourism
supply, innovation and sustainability will be assigned with
interactive exercises in class. |
| Feedback during the teaching period |
| Feedback to students will be provided through
discussions and interactive exercises in class. |
| Student workload |
| Lectures and interactive exercises in-class |
30 hours |
| Preparation for class and study |
191 hours |
| exam |
4 hours |
|
| Expected literature |
|
A compendium of research articles and book
chapters.
|
Last updated on
30-06-2017
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