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2017/2018  DIP-DSCHO1000U  Operations and Supply Chain Management

English Title
Operations and Supply Chain Management

Course information
Language English
Course ECTS 15 ECTS
Type Mandatory
Level Graduate Diploma
Duration One Semester
Start time of the course Autumn
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for Graduate Diploma in Business Administration
Course coordinator
  • Thomas Frandsen - Department of Operations Management (OM)
Main academic disciplines
  • Supply chain management and logistics
Last updated on 27-03-2017

Relevant links
Learning objectives
To achieve the grade 12, students should meet the following learning objectives with no or only minor mistakes or errors: Knowledge:
Through the course, students will acquire research-based knowledge about theories and methods in Operations and Supply Chain Management as well as a number of models that can be applied in connection with the organisations design and management of production systems and supply chains. At the practical level, students acquire knowledge about how theories, methods and models can be applied in specific organisational contexts. The aim is that students will be able to understand and reflect on the theories, methods and models and their application in specific contexts.

Skills:
After completing the course, students are expected to be able to:
• Apply the research based theories, methods and models of the course to analyse complex issues related to the design and management of production systems and supply chains.
• Argue for and chose relevant analyses and solutions to problems within the field of operations and supply chain management and in this connection be able to present and evaluate identified solutions.
• Assess the theoretical and practical implications in the design and management of the internal and external supply chain.

Competences:
Through the course, students acquire competences that enable them to:
• Identify, analyse and present solutions to complex operations and supply chain management issues through the application of the theories, methods and models of the course.
• Independently participate in professional collaboration with both internal and external partners.
Examination
The exam in the subject consists of two parts:
Operations & Supply Chain Management:
Sub exam weight50%
Examination formWritten sit-in exam on CBS' computers
Individual or group examIndividual exam
Assignment typeWritten assignment
Duration4 hours
Grading scale7-step scale
Examiner(s)One internal examiner
Exam periodAutumn, Exam information, date on Sub Exam 1 and timely withdrawal of registration for the examination please see My.cbs.dk.
AidsLimited aids, see the list below:
The student is allowed to bring
  • Any calculator
  • Books (including translation dictionaries), compendiums and notes in paper format
The student will have access to
  • Advanced IT application package
At all written sit-in exams the student has access to the basic IT application package (Microsoft Office (minus Excel), digital pen and paper, 7-zip file manager, Adobe Acrobat, Texlive, VLC player, Windows Media Player). PLEASE NOTE: Students are not allowed to communicate with others during the exam : Read more about exam aids and IT application packages here
Make-up exam/re-exam
Same examination form as the ordinary exam
If the number of registered candidates for the make-up examination/re-take examination warrants that it may most appropriately be held as an oral examination, the programme office will inform the students that the make-up examination/re-take examination will be held as an oral examination instead.
Exam information, date on Sub Exam 1 and timely withdrawal of registration for the examination please see My.cbs.dk.
Description of the exam procedure

When answering the written exam paper, students must demonstrate that they understand and can apply the OSCM methods and models that are part of the course curriculum. The student should argue for the choice of method to solve a given issue, show application of the OSCM methods and models and reflect on results and their implications.

Operations & Supply Chain Management:
Sub exam weight50%
Examination formOral exam
Individual or group examIndividual exam
Duration20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Preparation timeWith the listed preparation time: 20 Minutes
Grading scale7-step scale
Examiner(s)Internal examiner and second internal examiner
Exam periodAutumn, Exam information, date on Sub Exam 2 and timely withdrawal of registration for the examination please see My.cbs.dk.
AidsLimited aids, see the list below:
The student is allowed to bring to the preparation room
  • Any calculator
  • Books (including translation dictionaries), compendiums and notes in paper format.
The student is also allowed to bring simple writing and drawing utensils (non-digital). Students are not allowed to communicate with others during the preparation time.
Make-up exam/re-exam
Same examination form as the ordinary exam
Exam information, date on Sub exam 2 and timely withdrawal of registration for the examination please see My.cbs.dk.
Description of the exam procedure

As a basis for the oral exam, the student draws an exam question that is based on the theories and methods of the course. The student can prepare an answer to the exam question and this answer is the starting point for the oral exam. As part of the oral exam, elaborating questions will be asked by the examiners on topics within the field of the course.
Course content and structure

The objective of the course is that after completion of the course, students have acquired research-based knowledge of theories and methods in the Operations and Supply Chain Management area and gained an understanding that enables them to reflect on the application of the theories and methods in practice.
 

The Operations and Supply Chain Management course includes the following central issues:
• Operations and Supply Chain Strategy
• Supply chain management: Structures, business processes and management components (including management of objectives)
• Integrating the flow of goods and information based on the individual enterprise (planning via Demand Management, Sales and Operations Planning and Master Production Schedule and the relation of these areas with production management concepts such as MRP and JIT/LEAN)
• Transport and distribution
• Forecasting and inventory management
• Purchasing
• Product design and mass customisation in supply chains
• Supply chains and information systems

 

 
Teaching methods
The course will be delivered in a blended learning format which imply that students are expected to prepare in advance to each in-class session. Preparation includes reading of course materials as well as working with a diverse range of online materials such as videos and business simulations.

In class sessions will predominantly focus on interactive activities which facilitates the students develop of knowledge, competencies and skills as set out in the course learning objectives. This includes problem solving, analysis and reflection on exercises and cases of varying depth and complexity. Throughout the course we will involve the students’ own professional experience.
Feedback during the teaching period
Throughout the course feedback will be provided in various forms including in-class dialogues, individual and group exercises, case discussion as well as peer-based online feedback. Individual feedback is provided during office hours of the course coordinator.
Student workload
Hours of teaching 60 hours
Exam 5 hours
Preparation outside class 347 hours
Further Information

The course consists of a total of 60 lessons (15 ECTS).


Teaching is on Mondays and Wednesdays from 18:05 to 20:40 in weeks 35-41, 43-45 (Monday). In addition, Saturday 30 September 2017 08 55 - 14:15 in week 39 is reserved for work. There is no teaching in week 42.

 

For further information, please contact the Department of Operations Management
Course Coordinator: Thomas Frandsen, tfr.om@cbs.dk
Programme Administrator: Gitte Østergaard goe.om@cbs.dk
Expected literature

Endelig Litteratur
 

"Introduction to Operations and Supply Chain Management”, 4th edition ISBN-10: 1292093544 • ISBN-13: 9781292093543 Af Cecil C. Bozarth og Robert B. Handfield Udgivet af Pearson Prentice Hall 2015


"This is Lean - Resolving the efficiency paradox" ISBN 978-91-980393-0-6 fra Rheologica Publishing, 2012

In addition to this, articles are used that are available in the library database of the Copenhagen Business School as well as Harvard Business Review articles. These can be found in the class schedule and must be downloaded.
 
Last updated on 27-03-2017