| Learning objectives |
To achieve the grade 12, students should meet the
following learning objectives with no or only minor mistakes or
errors:
- 1. Be able to discuss and critically reflect on the challenges
and opportunities for process and performance management
innovations in healthcare
- 2. Be able to explain and differentiate how different types of
operations, performance and project management principles
influences the value of clinical processes and health care
delivery
- 3. Be able to design and analyze different processes, their
managerial challenges and strategic
- 4. Be able to explain and contrast the analytical models
covered in the course for strategy, design and management of
innovation in clinical processes as well as support processes of
health care delivery
- Be able to apply, examine, and reflect on the concepts and
analytical models in different healthcare
contexts
|
| Course prerequisites |
This is a mandatory course for the MSc in
Business Administration and Innovation in Health Care.
To sign up send a 1-page motivational letter and a grade transcript
to ihc@cbs.dk before the registration deadline for elective
courses. You may find the registration deadlines on my.cbs.dk
(
https://studentcbs.sharepoint.com/graduate/pages/registration-for-electives.aspx).
Please also remember to sign up through the online
registration. |
| Examination |
|
Innovation in
Clinical Processes and Health Care Delivery:
|
| Exam
ECTS |
7,5 |
| Examination form |
Written sit-in exam on CBS'
computers |
| Individual or group exam |
Individual exam |
| Assignment type |
Case based assignment |
| Duration |
4 hours |
| Grading scale |
7-step scale |
| Examiner(s) |
One internal examiner |
| Exam period |
Summer |
| Aids |
Limited aids, see the list below:
The student is allowed to bring - USB key for uploading of notes, books and compendiums in a
non-executable format (no applications, application fragments, IT
tools etc.)
- Any calculator
- Language dictionaries in paper format
The student will have access to - Advanced IT application package
At all written
sit-in exams the student has access to the basic IT application
package (Microsoft Office (minus Excel), digital pen and paper,
7-zip file manager, Adobe Acrobat, Texlive, VLC player, Windows
Media Player). PLEASE NOTE: Students are not allowed to communicate
with others during the exam :
Read more about exam aids and IT application
packages here |
| Make-up exam/re-exam |
Same examination form as the ordinary exam
If the number of registered candidates for the make-up
examination/re-take examination warrants that it may most
appropriately be held as an oral examination, the programme office
will inform the students that the make-up examination/re-take
examination will be held as an oral examination instead.
Should the retake have the form of
an oral exam, there will be a second internal
examiner.
|
Description of the exam
procedure
|
|
| Course content and structure |
|
This course introduces students to a series of process and
performance management innovations, and their use in practice. In
addition, the course also addresses issues of project management in
this respect. Aside from the introductory and closing/summary
weeks, each of the 8 weeks will be based around one such
innovation, which will be addressed from the perspective of
development/use, design/technique, and
implementation/examination.
|
| Teaching methods |
| This course will be comprised of three
components: technical lectures, hands-on tutorials, and analysis
and reflection workshops. Technical lectures will introduce
students to the core subjects of the course, demonstrate the design
and use of process and performance management innovations, and
illustrate their importance in the wide healthcare environment.
Hands-on tutorials will give students the opportunity to gain the
skills with these innovations necessary to use them effectively in
a healthcare environment. Analysis and reflection seminars will be
case based and are intended to place these innovations in the
context of healthcare practice, to allow students to investigate
the ways that these innovations affect professional and
organization behavior, and to allow them to better understand their
practical challenges and limitations. |
| Feedback during the teaching period |
| an extra session will be held after the
exam |
| Student workload |
| class |
30 hours |
| exercices/presentations |
65 hours |
| preparation |
90 hours |
| exam, incl. preparation |
40 hours |
|
| Expected literature |
- Health Care Operations and Supply Chain Management – Kros, John
H., Brown, Evelyn C. Wiley, 2013.
- Quality of Care — What is It? ‐ David Blumenthal
1996‐09‐19
- What's the difference between a hospital and a bottling
factory? ‐ A Morton, J Cornwell 2009‐07‐20
- Five years after to err is human: What have we learned? ‐
Leape, Lucian L 2005‐05‐18
- Kaplan, R.S., Porter, M.E., 2011. How to Solve The Cost Crisis
In Health Care. Harv. Bus. Rev. 89, 46–64.
- Porter, M.E., Lee, T.H., 2013. The Strategy That Will Fix
Health Care. Harv. Bus. Rev. 91, 50–70.
- Llewellyn, S., Northcott, D., 2005. The average hospital.
Account. Organ. Soc. 30, 555–583.
|
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