In the current competitive business environment, managers need
to be prepared to make decisions quickly and decisively while
implementing strategies. Making strategic decisions involves many
considerations such as weighing risk, understanding the specific
situation encountered, identifying available strategic options as
well as considering long-range implications for the organization.
Most managers report that making decisions is a significant
challenge in their work life. Understanding the nature of this
challenge may be a first step in the direction of improving one’s
capacity for making wiser decisions.
This course is about understanding managers’ decision making
processes in strategy execution. Understanding decision making
involves examining how decision makers think about complicated
problems and identifying the strengths and weaknesses of the human
cognitive capacity. By knowing how decisions are really made we can
begin to learn how various decision techniques and strategies may
help overcoming such limitations and improving the quality of
decisions. Some of these techniques and strategies are founded on
mathematical models or computer software; others build on theories
about awareness and mindfulness.
The goal of this course is to relate our knowledge of how decisions
are made to such techniques and strategies for improving decision
making for strategy execution. By doing this, we will also enlarge
the notions of decision, the role of the decision maker, and the
process of decision making. This will enable participants to
support and improve your own decision making as well as to
understand the decision making of others. We view the decision
maker as a socially, economically, historically, and materially
situated human who struggles with unrealistic demands and therefore
has developed (individually and socially) heuristics, habits,
routines, practices, and conventions.
By the end of the course, students will be able to reflect on the
complexities of decision making in organizations, their own
decision styles and personal dispositions. They will be able to
make decisions more deliberately and systematically and will be
able to use decision analysis techniques, intuition and group
processes, integrate their values into their decisions.
In this course we seek answers to questions such as:
· How decisions
happen in organizations
· How you make
decisions
· How complexity
and uncertainty impact on decision making
· How to analyze
problems and issues in preparation for choice
· When to analyze
and when to trust your intuition
· How to account
for multiple goals and stakeholders in decision
making
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March, J. 1994. A primer on decision making: How
decisions happen. New York: Free Press.
Dane, E., & Pratt, M. G. 2007. Exploring intuition and its
role in managerial decision making. Academy of Management
Review, 32, 33–54.
Gavetti, G. (2011). The new psychology of strategic leadership.
Harvard Business Review, July–August.
Pfeffer, J., & Sutton, R. I. 2006. Hard facts,
dangerous halftruths, and total nonsense: Profiting from
evidence-based management. Cambridge, MA: Harvard Business
School Press.
Rousseau, D. M. 2006. Is there such a thing as evidence based
management? Academy of Management Review, 31,
256–269.
Sadler-Smith, E., & Shefy, E. 2004. The intuitive executive:
Understanding and applying 'gut feel’ in decision-making.
The Academy of Management Executive, 18(4):
76-91.
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