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2018/2019  KAN-CIBCO1002U  Knowledge Management

English Title
Knowledge Management

Course information
Language English
Course ECTS 7.5 ECTS
Type Mandatory
Level Full Degree Master
Duration One Semester
Start time of the course Spring
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for Master of Arts (MA) in International Business Communication in English
Course coordinator
  • Christian Poulsen - Department of Management, Society and Communication (MSC)
Main academic disciplines
  • Intercultural studies
  • Communication
  • Organization
Teaching methods
  • Blended learning
Last updated on 17-12-2018

Relevant links
Learning objectives
  • Apply theories to critically assesses corporate approaches to knowledge work and -sharing in an organisation
  • Identify and approach common problems pertaining to tacit knowledge in an organizational knowledge exchange practice
  • Examine the role of the influence of different cultures and professions in an organization for knowledge management practices
  • Identify and understand boundary spanning practices in communities of practice
  • Construe plausible and theoretically well-founded explanations in concrete analyses of empirical cases
Examination
Knowledge Management:
Exam ECTS 7,5
Examination form Home assignment - written product
Individual or group exam Individual exam
Size of written product Max. 10 pages
Assignment type Report
Duration Written product to be submitted on specified date and time.
Grading scale 7-step scale
Examiner(s) One internal examiner
Exam period Summer
Make-up exam/re-exam
Same examination form as the ordinary exam
Description of the exam procedure

Addressing a set theme, which will include a case description, a research question and a recommendation, together with a theory-based account of the background for the recommendation. The exam will re-use some of the analysing techniques used in the lectures and the work shops.
Course content and structure

The purpose of the course is to provide theoretical and empirical insight into various cultural, organizational, and communicative barriers to knowledge sharing in organizations, and to develop a contextualized understanding of practical boundary spanning skills.

The course will include short lectures, plenum discussions, peer feedback, case discussions, role play and student presentations as a pedagogical backbone.

The course is based on student participation
Description of the teaching methods
The course will consist of seminars, lectures and input from student work groups, facilitated by an interaction platform. Students will present one assignment in class and participate in an on-line peer assesment.
Feedback during the teaching period
The class will receive feedback on their contribution to class discussions.
Furthermore the students and their groups will receive personalized feedback in their participation in work shops.
Students will also receive feedback on assignments and exercises.
Student workload
lectures and workshops 18 hours
preparation 36 hours
seminars 12 hours
preparation 24 hours
assignments and feedback 90 hours
exam incl preparation 30 hours
Expected literature

Nonaka, I., Von Krogh, G., & Voelpel, S. (2006). Organizational knowledge creation theory: Evolutionary paths and future advances. Organization Studies, 27(8), 1179-1208.

Hansen, M.T., Nohria, N., & Tierney, T. (1999). What's your strategy for managing knowledge? Harvard Business Review, 77(2), 106-116.

De Long, D. W., & Fahey, L. (2000). Diagnosing cultural barriers to knowledge management. Academy of Management Executive, 14(4), 113-127.

Levina, N., & Vaast, E. (2005). The emergence of Boundary spanning in practice: Implications for implementation and use of information systems. MIS Quarterly, 29(2), 335-363.
Last updated on 17-12-2018