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2018/2019  KAN-CSCEO1801U  Supply Chain Operations and Strategy

English Title
Supply Chain Operations and Strategy

Course information

Language English
Course ECTS 7.5 ECTS
Type Mandatory
Level Full Degree Master
Duration One Semester
Start time of the course Autumn
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for MSc in Economics and Business Administration
Course coordinator
  • Juliana Hsuan - Department of Operations Management (OM)
Main academic disciplines
  • Supply chain management and logistics
Teaching methods
  • Face-to-face teaching
Last updated on 21-06-2018

Relevant links

Learning objectives
  • Discuss Operations an Supply Chain Management and the different parts it consists of, as a field of expertise
  • Compare and compare theories, tools, concepts and methodologies of Operations and Supply Chain Management and their applications
  • Analyze concrete issues of Operations and Supply Chain Management in firms and suggest solutions to these issues
  • Define the scope and limitations of Operations and Supply Chain Management in relation to related fields within firms
  • Apply and combine theories, tools, concepts, and methodologies to solve concrete problems faced by companies
Supply Chain Operations and Strategy:
Exam ECTS 7,5
Examination form Oral exam based on written product

In order to participate in the oral exam, the written product must be handed in before the oral exam; by the set deadline. The grade is based on an overall assessment of the written product and the individual oral performance.
Individual or group exam Individual oral exam based on written group product
Number of people in the group 2-4
Size of written product Max. 20 pages
Assignment type Project
Written product to be submitted on specified date and time.
20 min. per student, including examiners' discussion of grade, and informing plus explaining the grade
Grading scale 7-step scale
Examiner(s) Internal examiner and external examiner
Exam period Winter
Make-up exam/re-exam
Same examination form as the ordinary exam
* if a student is absent from the oral exam due to documented illness but has handed in the written group product she/he does not have to submit a new product for the re-take.

* if a whole group fails the oral exam they must hand in a revised product for the re-take

* if one student in the group fails the oral exam, the course coordinator can choose whether the student can have the oral exam on the basis of the same product or whether the student has to hand in a revised product for the re- take.
Course content and structure

The course focuses upon typical problems in manufacturing and service companies. During a series of seminars, the complexity of the management of a firm's supply chain, its daily operations, and strategic implications for competitiveness in the long term will be explored, analyzed and discussed. The course does not concentrate on a single issue, but discusses various themes and problems. Strategic as well as operational managerial activities will be analyzed.


Management of Supply Chain Operations and Strategy is oriented towards examining the configurations of interrelations between strategy and organization, and the supporting activities and technologies that make them work on a day-to-day basis. In order to deliver optimal solutions to the customers (be business-to- business and/or business-to-consumer) the scope of operations and supply chain management spans the entire set of internal and external processes.


The course’s development of personal competences:


The course will aid in the development of students ability to articulate theories as well as to use tools and methods to solve real problems in Supply Chain Operations and Strategy for organizations.

Description of the teaching methods
The course builds on conceptual frameworks and theories for Supply Chain Operations and Strategy as well as quantitative and qualitative tools and techniques for solving operations problems. The course will consist of lectures, case discussions and workshops. Active preparation and participation are expected from the students.
Feedback during the teaching period
On-going project feedback is given in class through workshops.
Student workload
Preparation 173 hours
Lectures 33 hours
Expected literature

Avlonitis, V., Frandsen, T., Hsuan, J. and Karlsson, C. (2014) Driving Competitiveness Through Servitization: A Guide for Practitioners. Booklet published by The CBS Competitiveness Platform.


Blackburn, J., Guide Jr., V.D.R., Souza, G.C. and Van Wassenhove, L.N. (2004) “Reverse supply chains for commercial returns,” California Management Review, 46(2), 622.

Halldorsson A., Kotzab, H., Mikkola, J.H. and Skjøtt‐Larsen, T. (2007) “Complementary theories to Supply Chain Management”, Supply Chain Management: An International Journal, 12(4), 284‐296.

Holweg, M. (2005) “The three dimensions of responsiveness”, International Journal of Operations & Production Management, 25(7), 603‐622.


Hsuan. J., Skjøtt‐Larsen, T., Kinra, A., and Kotzab, H. (2015) Managing the Global Supply Chain. 4th Edition, Copenhagen Business School Press.

Mikkola, J.H. (2003) “Modularity, component outsourcing, and inter‐firm learning”, R&D Management, 33(4), 439‐454.

Mikkola, J.H. and Skjøtt‐Larsen, T. (2004) “Mass customization, postponement, and modularization strategies in shaping supply chains”, Production Planning & Control, Special issue on mass customization, 15(4), 352‐361.

Paton, S., Clegg, B., Hsuan, J. and Pilkington, A. (2011) Operations Management. 1st Edition. McGraw‐Hill.

Prockl, G., Pflaum, A. and Kotzab, H. (2012) “3PL factories or lernstatts? Value‐creationmodels for 3PL service providers”, International Journal of Physical Distribution & Logistics Management, 42(6), 544-561.

Voss, C.A. and Hsuan, J. (2009) “Service architecture and modularity”, Decision Sciences, 40(3), 541‐569.

Last updated on 21-06-2018