• Describe the different elements of the digital workplace, as discussed during the course
• Identify and describe a digital business transformation need (or an ongoing transformation) that could be enabled by a digital workplace
• Convincingly argue for the best combination of elements (technology, space, workforce, new ways of working, leadership) to develop a specific instance of a digital workplace that enables the identified business transformation
• Reflect on the different opportunities and threats that the proposed digital workplace may create

In this course, we explore four inter-related elements of the digital workplace: (1) Technologies of the digital workplace; (2) The digital workforce; (3) New ways of working and leadership in the digital workplace; and (4) Workplace transformation as an enabler of digital business. The technological environment that enables information sharing, collaboration, and communication is at the heart of the digital workplace. We will talk about the necessary digital capabilities that organizations must have. Crucially, however, a digital workplace is unlikely to be fully virtual – we thus also consider how hybrid digital-physical spaces will be key in the future. The workforce is the second critical element of a digital workplace. We will look at what makes the digitally savvy workforce tick and how the workforce of the future is changing with automation and algorithms. The third element of the digital workplace is the various novel work practices. We will look at new ways of working and leadership that boost work-life flexibility, worker agility, and engagement. We will also critically reflect on new trends such as People Analytics and their role in workforce management. The fourth, and final, element we touch upon in this course relates to the digital workplace as an enabler of broader, strategic digital transformations (e.g., in business models). Without internal agility, and an engaged workforce, externally-oriented digital transformations will be difficult to achieve.