2020/2021 KAN-CCBLV1022U Managing Digital Work, Communication and Innovation using Social Media
English Title | |
Managing Digital Work, Communication and Innovation using Social Media |
Course information |
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Language | English |
Course ECTS | 7.5 ECTS |
Type | Elective |
Level | Full Degree Master |
Duration | One Semester |
Start time of the course | Third Quarter |
Timetable | Course schedule will be posted at calendar.cbs.dk |
Min. participants | 40 |
Max. participants | 50 |
Study board |
Study Board for BSc and MSc in Business, Language and Culture,
MSc
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Course coordinator | |
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Main academic disciplines | |
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Teaching methods | |
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Last updated on 14-02-2020 |
Relevant links |
Learning objectives | ||||||||||||||||||||||||
The project report should relate to the practices
and management of digital work within and across organisations.
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Prerequisites for registering for the exam (activities during the teaching period) | ||||||||||||||||||||||||
Number of compulsory
activities which must be approved (see s. 13 of the Programme
Regulations): 1
Compulsory home
assignments
The students are to provide a group presentation (or virtual presentation) along with a synopsis(1 page) related to the assigned topic.. Please note, to attend the exam it is a precondition that the student has made an attempt in the mandatory activity, unless it can be documented that lack of submission/participation was caused by illness or similar circumstances. In case the student fails the mandatory activity, he/she will be offered an extra home assignment that is to be handed in before the exam. |
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Examination | ||||||||||||||||||||||||
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Course content, structure and pedagogical approach | ||||||||||||||||||||||||
The effective management of digital knowledge work is key for innovation and competitiveness in a globalized business society. Digital social platforms are shaping new work processes and culture in organizations thus reshaping organizations and pushing forward digitalization.
The course focuses on uses and consequences of use of digital platforms taking into account their interaction with institutional and cultural contexts. It covers aspects related to how digital social platforms (in particular tools such as wikis, blogs, or enterprise social networks) support knowledge work processes, communication and innovation.
Furthermore, the course uses an extensive body of research and theories to discuss how management of knowledge in organizations relates to work practices, motivations, attitudes and behaviors of knowledge workers drawing on organizational theory and strategy.
The course will provide a fundamental coverage of the following topics:
During the course, you are expected to identify, read, and discuss at least 1-2 research articles relevant to the course, related to a topic of interest. You will present these articles within oral presentations or using social media.
Group work and virtual group work is encouraged for data collection and preliminary research on a selected topic. Furthermore, the students will present your selected topic prior to the exam. More details will be provided during the course. |
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Description of the teaching methods | ||||||||||||||||||||||||
The course will draw upon a substantial body of research, present cases, give examples of real-life practices and involve areas of knowledge relevant to the students. Teaching methods will include lectures, discussions of case studies and hands-on project work as well as presentations by students of home assignments. | ||||||||||||||||||||||||
Feedback during the teaching period | ||||||||||||||||||||||||
Students will receive feedback in relation to
their assignments and group work during the course; therefore they
are expected to participate actively in the classroom assignments
during the course. The students will present their work-in-progress
on their project topic towards the end of the course and receive
further feedback on it.
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Student workload | ||||||||||||||||||||||||
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Expected literature | ||||||||||||||||||||||||
Book chapters and academic peer-reviewed articles:
Newell, S., Robertson, M., Scarbrough, H., Swan, J. (eds.): Managing Knowledge Work and Innovation. Palgrave Macmillan (2009) Razmerita, L., Wren, G., & Jain, L. (Eds.). (2016). Innovations in Knowledge Management: The impact of social media, semantic web and cloud computing: Springer. Ross, J. W., Beath, C. M., & Mocker, M. (2019). Designed for digital: How to architect your business for sustained success: Massachusetts Institute of Technology. MIT. Von Krogh, G. (2012). How does social software change knowledge management? Toward a strategic research agenda. The Journal of Strategic Information Systems, 154-164. Razmerita, L., Kirchner, K., & Nabeth, T. (2014). Social Media In Organizations: Leveraging Personal and Collective Knowledge Processes. Journal of Organizational Computing and Electronic Commerce, 24(1), 74-93. Razmerita, L., Kirchner, K., & Nielsen, P. (2016). What Factors Influence Social Media Communication? A social dilemma perspecive of social media. Journal of knowledge management, 20(6), 1225-1246 Culnan, M. J., McHugh, P. J., & Zubillaga, J. L. (2010). How large U.S. companies can use Twitter and other social media to gain business value. MIS Quarterly Executive, 9(4), 243–259. Leonardi, P. M., Huysman, M., & Steinfield, C. (2013). Enterprise Social Media: Definition, History, and Prospects for the Study of Social Technologies in Organizations. Journal of Computer-Mediated Communication, 19(1), 1-19.
Please note that the specific articles are subject to change.
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