2020/2021 KAN-CKOMO1062U Marketing Campaigns - Managing communication campaigns
English Title | |
Marketing Campaigns - Managing communication campaigns |
Course information |
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Language | English |
Course ECTS | 15 ECTS |
Type | Mandatory offered as elective |
Level | Full Degree Master |
Duration | One Semester |
Start time of the course | Spring |
Timetable | Course schedule will be posted at calendar.cbs.dk |
Study board |
Study Board for BSc/MSc in Business Administration and
Organizational Communication, MSc
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Course coordinator | |
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Teaching methods | |
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Last updated on 13-04-2021 |
Relevant links |
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Course content, structure and pedagogical approach | ||||||||||||||||||||||||||||
Course content
The course examines various types of communication campaigns (in terms of e.g. objectives, openness and level of engagement, media, sector), while exploring trends towards convergence and more agile, interactive, precisely targeted, cross media, content-driven approaches anchored in digital media. The course places particular emphasis on the actors at various levels and organizational arrangements behind campaigns, (marcom) departmental authority and mandate, client-agency relations, affiliation of professionals to communities of practice and peer networks, audience and customer or other stakeholder groups, account teams and project groups whether organizations (such as advertising agencies, marketing and corporate communication departments, media providers), groups (account teams, consumer or activities) and professionals (CMOs, account managers, account planners, creative workers, digital and media specialists) .
Finally, the course has a
methodological component focusing on the one hand
qualitative methods for generating insights into target consumers
and audience responses to inform creative development as well
as quantitative methods of data gathering for
tracking and documenting the impact of campaigns. The
methodological part consists of theoretical and hands-on elements
of field work and data analysis.
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Description of the teaching methods | ||||||||||||||||||||||||||||
Lectures, seminars (case), live case pitch-assignment, workshops (methodology) | ||||||||||||||||||||||||||||
Feedback during the teaching period | ||||||||||||||||||||||||||||
Instructor and peer feedback on case preparation,
analysis and discussion in tutorials
Constructive feedback on live pitch strategy (coach) and dry run (coach and/or guest consultant) and pitch delivery (client team) |
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Expected literature | ||||||||||||||||||||||||||||
Articles and book chapters in compendium og readings
Andersen, S. E., & Johansen, T. S. (2014). Cause-related marketing 2.0: Connection, collaboration and commitment. Journal of Marketing Communications, 1-20.
Arnould, E. J., and A. Epp. (2006) “Deep engagement with consumer experience”. In Grover, Rajiv, and Marco Vriens, eds. The handbook of marketing research: uses, misuses, and future advances. Sage, 2006. 51-82.
Belk, R., Fischer, E., & Kozinets, R. V. (2012). Qualitative consumer and marketing research. Sage. 1-15, 31-91
Browne, S. et al. (2014) “Adapting a book to make a film: how strategy is adapted through professional practices of marketing middle managers”, Journal of Marketing Management, 30:9-10, 949-973
Cornelissen, J. (2014). Corporate Communication. A Guide to Theory and Practice. 4th ed. London: Sage. Ch. 2 & 6.
Couldry, N. and Turow, J. (2014) “Advertising, big data and the clearance of the public realm: marketers' new approaches to the content subsidy”. International Journal of Communication, 8 . pp. 1710-1726
Fill, C. and Turnbull, S., eds. (2016) Marketing communications :discovery, creation and conversations. 7th edition. Pearson, London. Ch. 8 & 20
Feldwick, P. (2007). “Account planning: its history, and its significance for ad agencies”. The Sage Handbook of Advertising. Thousand Oaks, CA: Sage Publications, 184-198.
Gambetti, R. et al. (2015): Brand wars: consumer–brand engagement beyond client–agency fights, Journal of Strategic Marketing, 1-14.
Google/DoubleClick (2014), “The programmatic revolution. How Technology Is Transforming Marketing” AdAge Sept 2014
Grewal, Dhruv, et al. (2016), "Mobile advertising: a framework and research agenda." Journal of Interactive Marketing 34 (2016): 3-14.
Hackley, C. (2010). Theorizing advertising: Managerial, scientific and cultural approaches. The Sage handbook of marketing theory, 89-107.
Hanssens, D. M., & Pauwels, K. H. (2016). Demonstrating the Value of Marketing. Journal of Marketing, 80(6), 173-190.
Kendall, Nick (2016), How to develop an effective global brand strategy, Warc Best Practice, October 2016, 1-11.
Kotler, P., Hessekiel, D., & Lee, N. (2012). Good Works!: Marketing and Corporate Initiatives that Build a Better World... and the Bottom Line. John Wiley & Sons. 21-45.
Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69-96.
McConnell, Ted (2016) The Programmatic Primer: An overview of the online advertising ecosystem. WARC
Meitz, T. G. K., & Zurstiege, G. (2014). Strategy in Advertising. The Routledge Handbook of Strategic Communication, 370-382.
Moorman, C. and Day, G. S. (2016) “Organizing for Marketing Excellence.” Journal of Marketing: November 2016, Vol. 80, No. 6, pp. 6-35.
Moriarty & Schultz (2012), “Four Theories of How IMC works” Rodgers, S., & Thorson, E. (Eds.). (2012). Advertising theory. London: Routledge. 491-505
Nyilasy, G., Canniford, R., & J. Kreshel, P. (2013). Ad agency professionals' mental models of advertising creativity. European Journal of Marketing, 47(10), 1691-1710.
Ots, M., & Nyilasy, G. (2015). “Integrated Marketing Communications (IMC): Why Does It Fail?”. Journal of Advertising Research, 55(2), 132-145.
Peters, Kay et al. (2013) “Social Media Metrics — A Framework and Guidelines for Managing Social Media”, Journal of Interactive Marketing, Volume 27, Issue 4, November 2013, Pages 281-298
Phillips, B. J., McQuarrie, E. F., & Griffin, W. G. (2014). The face of the brand: how art directors understand visual brand identity. Journal of Advertising, 43(4), 318-332.
Sasser, S. L., & Koslow, S. (2012). Creativity and ad theory. in Rodgers, S., & Thorson, E. (Eds.) Advertising theory, New York Routledge, 191-211.
Schultz, Don (2016) “The Future of Advertising or Whatever We're Going to Call It”, Journal of Advertising, 45:3, 276-285
Storey, R. & E. Smith (2007), “The Creative Brief and its Strategic Role in the Campaign Development Process”, Chapter 11 in Tellis, G. & Ambler, T., The Sage Handbook of Advertising. London: Sage Publications, 171-183.
Turnbull, S. (2014). “The Pitch Process: Toward a Greater Understanding of How Clients Select Their Advertising Agencies”. International Journal Of Research In Business And Technology, 5(2), 603-608.
Turnbull, S. & Wheeler, C. (2015). “The advertising creative process: A study of UK agencies”. Journal of Marketing Communications, 1-19.
Vernuccio, M., & Ceccotti, F. (2015). Strategic and organisational challenges in the integrated marketing communication paradigm shift: A holistic vision. European Management Journal, 33(6), 438-449.
Visconti, Luca & M. Ucok-Hughes (2012) “Segmentation and Targeting Reloaded” in Penaloza, Toulouse & Visconti (ed.) Marketing Management: A Cultural Perspective. 955-314
Waller, D.S. (2004), “Developing an account-management lifecycle for advertising agency-client relationships”, Marketing Intelligence & Planning, Vol. 22 Iss: 1, 95 – 112.
West, D., Caruana, A., & Leelapanyalert, K. (2013). “What Makes Win, Place, or Show? Judging Creativity in Advertising at Award Shows”. Journal of Advertising Research, 53(3), 1-23.
West, D., Ford, J. B., & Farris, P. W. (2014). How corporate cultures drive advertising and promotion budgets. Journal of Advertising Research, 54(2), 149-162.
Zerfass, A., & Dühring, L. (2012). Between Convergence and Power Struggles. Public Relations Journal, 6(5), 1-31.
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