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2020/2021  KAN-CKOMV1704U  Knowledge Management

English Title
Knowledge Management

Course information

Language English
Course ECTS 7.5 ECTS
Type Elective
Level Full Degree Master
Duration One Semester
Start time of the course Autumn
Timetable Course schedule will be posted at calendar.cbs.dk
Max. participants 75
Study board
Study Board for BSc/MSc in Business Administration and Organizational Communication, MSc
Course coordinator
  • Whitney Byrn - Department of Management, Society and Communication (MSC)
Main academic disciplines
  • Intercultural studies
  • Communication
  • Organisation
Teaching methods
  • Blended learning
Last updated on 24-08-2020

Relevant links

Learning objectives
  • Apply theories to critically assesses corporate approaches to knowledge work and -sharing in an organisation
  • Identify and approach common problems pertaining to tacit knowledge in an organizational knowledge exchange practice
  • Examine the role of the influence of different cultures and professions in an organization for knowledge management practices
  • Identify and understand boundary spanning practices in communities of practice
  • Construe plausible and theoretically well-founded explanations in concrete analyses of empirical cases
  • Compare and contrast fundamental assumptions, possibilities and limitations of theories and concepts
  • Assess and criticize the scope of theories and concepts as well as their relevance for practice
Knowledge Management:
Exam ECTS 7,5
Examination form Home assignment - written product
Individual or group exam Individual exam
Size of written product Max. 10 pages
Assignment type Report
Duration Written product to be submitted on specified date and time.
Grading scale 7-point grading scale
Examiner(s) One internal examiner
Exam period Winter
Make-up exam/re-exam
Same examination form as the ordinary exam
Description of the exam procedure

Addressing a set theme, which will include a research question or statement and a recommendation, together with a theory-based account of the background for the recommendation, the exam will re-use some of the analysis techniques used in the lectures and the workshops. The exam is an individual written assignment of max. 10 pages, addressing an assigned case. Students will be expected to show that they have read the literature (based on the curriculum), and that they are able to apply it to the case, according to the defined learning objectives.

Course content, structure and pedagogical approach

The purpose of the course is to provide theoretical and empirical insight into various cultural, organizational, and communicative barriers to knowledge sharing in organizations, and to develop a contextualized understanding of practical boundary spanning skills.


The course will include short lectures, plenum discussions, peer feedback, case discussions, role play and student presentations as a pedagogical backbone.

The course is based on student participation.


There will be 3-4 voluntary written reflection assignments throughout the course. The student will have the opportunity to reflect on and integrate the week's theory into solving specific tasks by writing a 1-2 page paper. The students will be given feedback on the assignments.

Description of the teaching methods
The course will consist of seminars, lectures and input from student work groups, facilitated by an interaction platform. Students will present one assignment in class and participate in an on-line peer assesment.
Feedback during the teaching period
The class will receive feedback on their contribution to class discussions.
Furthermore the students and their groups will receive personalized feedback in their participation in work shops. Students will also receive feedback on exercises and 3-4 voluntary written assignments (1-2 pages).
Student workload
Lectures 24 hours
Workshop 10 hours
Preparation and exam 172 hours
Total 206 hours
Expected literature

Course curriculum will be uploaded to Canvas before course starts.


Preliminary list (not exhaustive):


Nonaka, I., Von Krogh, G., & Voelpel, S. (2006). Organizational knowledge creation theory: Evolutionary paths and future advances. Organization Studies, 27(8), 1179-1208.

Hansen, M.T., Nohria, N., & Tierney, T. (1999). What's your strategy for managing knowledge? Harvard Business Review, 77(2), 106-116.

De Long, D. W., & Fahey, L. (2000). Diagnosing cultural barriers to knowledge management. Academy of Management Executive, 14(4), 113-127.

Levina, N., & Vaast, E. (2005). The emergence of Boundary spanning in practice: Implications for implementation and use of information systems. MIS Quarterly, 29(2), 335-363.

Last updated on 24-08-2020