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2021/2022  BA-BSEMV1200U  Internship

English Title

Course information

Language English
Course ECTS 15 ECTS
Type Elective
Level Bachelor
Duration Three Quarters
Start time of the course Autumn
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for BSc in Service Management
Course coordinator
  • Tourism and Hospitality concentration
    Ana Maria Munar - Department of Management, Politics and Philosophy (MPP)
  • Service and Innovation concentration
    Claudia Eger - Department of Management, Politics and Philosophy (MPP)
  • Arts and Culture concentration
    Trine Bille - Department of Management, Politics and Philosophy (MPP)
Main academic disciplines
  • Innovation
  • Experience economy
  • Organisation
Teaching methods
  • Face-to-face teaching
Last updated on 18-06-2021

Relevant links

Learning objectives
  • To apply theories and models from the program literature
  • To formulate a research question and apply valid and reliable empirical data
  • To discuss and reflect upon your internship experience by use of applied theory combined with your practical experience
  • To apply analytical and structured skills in the written internship project
  • To explain the relevance of the learning accumulated through the internship activities, to the specific focus of the concentration where the student is enrolled.
Exam ECTS 15
Examination form Home assignment - written product
Individual or group exam Individual exam
Size of written product Max. 20 pages
Assignment type Report
Duration Written product to be submitted on specified date and time.
Grading scale 7-point grading scale
Examiner(s) One internal examiner
Exam period Spring
Make-up exam/re-exam
Same examination form as the ordinary exam
Description of the exam procedure

There are no specific requirements concerning the structure of the paper, but generally it may be favourable to build the structure upon the below mentioned points. Besides text (which must be written in English), the report must contain references, and bibliography.

1) A brief description of the host institution and the internship along with a brief summary of key learning experiences (max. 3 standard pages). This entails a description of the organization(s) and the main tasks that the student has been involved in. It should give the reader a comprehension of the challenges and tasks that the student has been faced with during the internship.

2) An analytical part, relating the academic problem and the host institution and /or the work done during the internship. Here, the student must demonstrate reflection, analyzing ability, and the capability to incorporate the scientific literature actively in the paper. The aim is to combine experience from practical work/observation with the academic form of reflection and to create coherence between practical work experience/observatory practice and the analytical knowledge that the programme provides.

3) The report must contain a bibliography consisting of scientific literature which must be employed in the paper. Internships constituting 15 ECTS have a required curriculum of 900 pages respectively.

4) Appendixes are not included in the 20 pages. Please also see the CBS rules regarding formal requirements at my.cbs.dk

5) Transcripts of interviews should be in English. If the interviews were conducted in Danish or other languages, a summary in English should be included with the report.

Course content, structure and pedagogical approach

There are no lectures, therefore no course outline.


An internship must involve both job training and formalized learning processes. It must take place within an existing organization (company, governmental, non-governmental) in which the student is hired by a contract specifying time period and contract hours. The internship is not limited to organizations in Denmark, but can take place in all parts of the world. 


It is important to emphasize that an internship must have an academic content.
The student must present a problem that can be dealt with by use of relevant theories from the Service Management studies and from data and experience achieved in connection to the internship



Description of the teaching methods
No teaching, but supervision is offered.
Feedback during the teaching period
Feedback will given during supervision
Student workload
Supervision 4 hours
Preparation and exam ( Internship hours not included) 202 hours
Further Information

It is a precondition that the internships have been pre-approved by the coordinator PRIOR to the internship commencement! The pre-approval application shall be sent to the credit-sem@cbs.dk

You will find more about the application process, requirements etc. in the BSc SEM Internship guidelines at my.cbs.dk


BSc SEM supports internships in own startup in connection with CSE.

This requires an agreement with CSE, which follows a separate application process - for more information see: cse.cbs.dk

Following an agreement with CSE an application must be sent in for pre-approval and registration of the internship at the BSc SEM Study Board as with any other internship.”

Last updated on 18-06-2021