The evolution of digital technologies – such as Artificial Intelligence, the Internet of Things, digital platforms, and blockchain – is radically changing businesses. Information Technology (IT) is not any more just about improving the efficiency of existing business processes, but has the potential to bring about the creation of new services, of new business models, and of entire new industries. Digital transformation is a wide-encompassing trend that forces us to rethink the interaction between organizations, technology, and people.

This course explores the phenomenon of digital transformation, with a focus on business. Students will be provided with theoretical and practical tools to critically understand digital transformation at a societal, ethical, organizational, and at a consumer level. Understanding the transformative impacts of digitalization will enable students to evaluate how digital technologies can be embedded in successful business strategies, and how value can be created from novel digital tools. The course will feature the analysis of real life cases, and the critical discussion of different perspectives on the impacts of digital transformation on businesses.