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2022/2023  BA-BISHO2001U  Operations and Logistics Management

English Title
Operations and Logistics Management

Course information

Language English
Course ECTS 7.5 ECTS
Type Mandatory (also offered as elective)
Level Bachelor
Duration One Quarter
Start time of the course Autumn, First Quarter
Timetable Course schedule will be posted at calendar.cbs.dk
Study board
Study Board for BSc in International Shipping and Trade
Course coordinator
  • Jawwad Raja - Department of Operations Management (OM)
The course will be taught by Dr. Jawwad Raja.
Main academic disciplines
  • Service management
  • Supply chain management and logistics
Teaching methods
  • Blended learning
Last updated on 01-07-2022

Relevant links

Learning objectives
At the end of the course, the students must be able to:
  • • The student should be able to discuss and evaluate the theories, tools, concepts, and methodologies of operations and logistics management presented in the course.
  • • The student should be able to identify and analyze issues pertaining to operations and logistics management in the shipping and related industries.
  • • Explain the concept of supply chain management in relation to a specific product, company activities and the flow of goods.
  • • The students should be able to evaluate case situations and provide clear recommendations.
Operations and Logistics Management:
Exam ECTS 7,5
Examination form Written sit-in exam on CBS' computers
Individual or group exam Individual exam
Assignment type Written assignment
Duration 4 hours
Grading scale 7-point grading scale
Examiner(s) Internal examiner and second internal examiner
Exam period Autumn and Autumn
Aids Limited aids, see the list below:
The student is allowed to bring
  • USB key for uploading of notes, books and compendiums in a non-executable format (no applications, application fragments, IT tools etc.)
  • Any calculator
  • In Paper format: Books (including translation dictionaries), compendiums and notes
The student will have access to
  • Advanced IT application package
Make-up exam/re-exam Home assignment - written product
Size of written product: Max. 10 pages
Assignment type: Written assignment
Duration: 48 hours to prepare
Description of the exam procedure

The re-examination is a 48 hours home assignment

Course content, structure and pedagogical approach

The course objective is to provide the students with an understanding of how the principles, theories and concepts of operations and logistics management can be used to improve operational effectiveness within the shipping industry. The task of managing a firm involves making tradeoffs among a range of interrelated decisions which have a major impact on performance. This task is key for any organization and is what Operations Management is concerned with - the activity of managing the resources of the organization that deliver goods and services. Logistics management deals with the supply chain that plans, implements and controls the flow and storage of goods, products and services and related information to meet customers’ needs.  


The course will discuss various themes and problems involving strategic as well as operational and logistics managerial activities such as (but not limited to):  

  • Introduction to Operations and Logistics management in Shipping
  • Operations and logistics strategy in shipping
  • Performance objectives
  • Product and service innovation
  • Managing capacity
  • Managing supplier relationships
  • Transportations operations
  • Planning and managing inventory
  • Lean operations and Just In Time
  • Quality management
  • Supply chain integration
  • Port operations
  • Human resources in operations and logistics
Description of the teaching methods
The course builds on both conceptual frameworks for operations and logistics management as well as quantitative tools and techniques for solving operations problems. The course will consist of lectures, case discussions, group presentations and workshops. Active preparation and participation are expected from the students.
Feedback during the teaching period
Feedback will be given in class for group work
Student workload
Lectures + workshops 42 hours
Preparation for class, approx. 92 hours
Exam 72 hours
Expected literature

Mangan, J. & Lalwani, C. (2016). Global Logistics and Supply Chain Management. 3rd Edition. Wiley, Chichester, UK.


Slack, N., & Brandon-Jones, A. R. (2018). Essentials of Operations Management. 2nd Edition. Pearson: Harlow, UK.


Song, D. W., & Panayides, P. (2012). Maritime logistics: A complete guide to effective shipping and port management. Kogan Page Publishers. (Available online via CBS library)

Last updated on 01-07-2022